Average experience
It's an okay platform that covers the basics. The price point is competitive but I expected more advanced features for what we're paying. The reporting could be more detailed and the search functionality needs improvement.
Rentcentric is a business services company that appears to focus on rental-related solutions and services. The company likely provides tools, software, or consulting services to help businesses manage rental operations, property management, or equipment leasing processes. Based on the name, Rentcentric positions itself as specializing in rental-centered business solutions for various industries.
Reviewers generally find Rentcentric to be a valuable tool for property management, highlighting its comprehensive features and excellent customer support. Many customers appreciate the platform's ability to streamline operations, particularly praising the bulk communication and maintenance tracking functionalities.
The automated rent collection and tenant screening tools are also noted as significant improvements over previous methods. However, some users report a mixed experience, citing issues such as bugs that remain unresolved and a desire for more advanced reporting options. While the core functionality is solid, a few consumers feel that the interface could be more modern and user-friendly. Overall, Rentcentric is seen as a strong choice for property management, despite some areas needing improvement.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Software & SaaS.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 4.6 out of 5 (good) | 50 out of 100 | — | 581 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 367 | |
| 2.2 out of 5 (poor) | 100 out of 100 | +8% | 224 | |
| 4.2 out of 5 (good) | 100 out of 100 | −67% | 199 |
12 reviews of Rentcentric. Filter by what matters to you.
It's an okay platform that covers the basics. The price point is competitive but I expected more advanced features for what we're paying. The reporting could be more detailed and the search functionality needs improvement.
The platform works well for basic property management needs, but I wish there were more customization options for reports. The interface feels a bit dated compared to some competitors I've tried. That said, it gets the job done and pricing is reasonable.
Quick answers to the questions people ask most.
Rentcentric offers comprehensive rental management services including property listings, tenant screening, rent collection, maintenance coordination, and financial reporting. We serve both individual property owners and real estate investors looking to streamline their rental operations.
Our office hours are Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 3:00 PM. Emergency maintenance requests are handled 24/7 through our online portal and emergency hotline.
You can reach us by phone at our main office number, through email via our website contact form, or by visiting our office during business hours. We also offer online chat support during business hours for quick questions.
Our management fees typically range from 8-12% of monthly rental income, depending on the services selected and number of properties managed. We provide a detailed fee structure during our initial consultation with no hidden costs.
Yes, we conduct comprehensive tenant screening including credit checks, employment verification, rental history, and background checks. Our thorough screening process helps ensure quality tenants for your property.
Tenants can submit maintenance requests through our online portal or phone system. We coordinate with our network of licensed contractors and keep property owners informed of all maintenance activities and costs.
We manage various residential rental properties including single-family homes, condos, townhouses, and small multi-family properties. Our services are tailored to each property type's specific needs.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Property owners receive detailed monthly financial statements showing rental income, expenses, and net proceeds. Annual reports are also provided for tax purposes, and real-time financial data is available through our owner portal.
We follow a structured late rent policy that includes grace periods, late fees as outlined in the lease agreement, and escalation procedures for persistent late payments. We handle all communication with tenants regarding payment issues.
Yes, our management agreements typically include termination clauses with 30-60 days notice required from either party. We believe in earning your business through quality service rather than binding long-term contracts.
Rentcentric is a business services company that appears to focus on rental-related solutions and services. The company likely provides tools, software, or consulting services to help businesses manage rental operations, property management, or equipment leasing processes. Based on the name, Rentcentric positions itself as specializing in rental-centered business solutions for various industries.