Resy is a restaurant reservation platform that allows users to discover and book tables at restaurants through its website and mobile app. The service connects diners with participating restaurants, enabling them to make reservations, view availability, and manage their dining plans. Resy also provides restaurants with reservation management tools and customer relationship features to help streamline their booking operations.
Reviewers generally find Resy to be a solid platform for restaurant reservations, highlighting its user-friendly interface and effective customer support. Many customers appreciate the convenience of booking, especially for group dining and last-minute plans, with features like reminder notifications and easy modification of party sizes being particularly praised.
However, some users report a hit-or-miss experience, noting instances where reservations were confirmed but not received by the restaurant, leading to frustrating waits. While the app is lauded for its exclusive access to popular dining spots, a few consumers mention that some restaurants charge higher fees for bookings made through Resy compared to direct calls. Overall, Resy is seen as a valuable tool for food enthusiasts, despite some inconsistencies in performance.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Restaurants & Bars.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | — | 67 out of 100 | — | 0 |
| 2.1 out of 5 (poor) | 100 out of 100 | +1% | 268 | |
| 2.1 out of 5 (poor) | 100 out of 100 | — | 25 | |
| 2.1 out of 5 (poor) | 100 out of 100 | — | 25 |
12 reviews of Resy. Filter by what matters to you.
6 months ago
If you're serious about dining out, this app is a must-have. Access to exclusive reservations and early booking windows make it worth it.
6 months ago
While I appreciate the convenience, some restaurants seem to charge premium prices for Resy bookings compared to calling directly. The app itself works fine, but I've started calling restaurants first... See more
6 months ago
Does what it's supposed to do. The interface is okay and booking is straightforward enough. I don't understand all the hype though - it's basically just a reservation system. Some restaurants still pr... See more
6 months ago
Resy has completely transformed how I make dinner reservations. The app is intuitive and I love being able to see availability across multiple restaurants at once. Only complaint is that some of the m... See more
Quick answers to the questions people ask most.
Resy is a restaurant reservation platform that allows diners to discover and book tables at restaurants worldwide. We partner with restaurants to provide real-time availability and streamlined booking experiences for both diners and restaurant operators.
Making reservations through Resy is free for diners in most cases. Some premium restaurants may charge a small booking fee or require a deposit, which will be clearly displayed before you confirm your reservation.
Reservation availability varies by restaurant, with most allowing bookings 30-60 days in advance. Some high-demand restaurants may release reservations on a rolling basis, while others open their books at specific times.
Yes, you can typically modify or cancel reservations through your Resy account or the mobile app. Cancellation policies vary by restaurant, and some may require 24-48 hours notice to avoid potential fees.
Yes, Resy offers mobile apps for both iOS and Android devices. The app provides the same functionality as the website, including booking, managing reservations, and discovering new restaurants.
Contact the restaurant directly as soon as possible if you're running late. Most restaurants will hold tables for 15-30 minutes past the reservation time, but policies vary by establishment.
You can reach Resy customer support through the help section in your account, via email, or through the mobile app. Support is available to assist with booking issues, account questions, and technical problems.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
If you're serious about dining out, this app is a must-have. Access to exclusive reservations and early booking windows make it worth it.
While I appreciate the convenience, some restaurants seem to charge premium prices for Resy bookings compared to calling directly. The app itself works fine, but I've started calling restaurants first to compare pricing.
Does what it's supposed to do. The interface is okay and booking is straightforward enough. I don't understand all the hype though - it's basically just a reservation system. Some restaurants still prefer phone calls anyway.
Resy has completely transformed how I make dinner reservations. The app is intuitive and I love being able to see availability across multiple restaurants at once. Only complaint is that some of the most popular spots still get booked up instantly, but that's not really Resy's fault.
Really helpful when organizing dinner with friends. Being able to share reservation details and modify party size easily is convenient. The reminder notifications ensure nobody forgets about the booking.
Love how easy it is to find same-day availability! The notifications feature is super helpful too.
Sometimes works great, other times not so much. Had a reservation confirmed through the app only to show up and find out the restaurant never received it. Had to wait 45 minutes for a table. This has happened twice now.
The search filters are helpful and the booking process is smooth. I appreciate the calendar view for planning ahead. My only gripe is that the waitlist feature doesn't always seem to work as advertised - I've been on waitlists that never moved despite seeing availability later.
Great concept and usually works well. I've successfully booked dozens of reservations through the platform. However, I've had a few instances where the app crashed during peak booking times, which was frustrating when trying to snag a coveted reservation.
The restaurant selection in downtown is fantastic, but I wish there were more options in the suburbs. The interface is clean and booking is straightforward. Customer service was responsive when I had to cancel a reservation last minute.
Been using Resy for over a year now and it's become my go-to for reservations. The app rarely crashes and when I've had issues, their support team has been quick to help resolve them. The restaurant recommendations based on booking history are surprisingly accurate too.
Found an amazing table at a Michelin-starred restaurant just two days before our anniversary. The whole process was seamless from booking to confirmation.
Yes, many restaurants on Resy accommodate large parties, though availability and group size limits vary by venue. For parties over 8-10 people, you may need to contact the restaurant directly or look for restaurants that specifically offer private dining options.
Yes, you need to create a free Resy account to make reservations. This allows you to manage your bookings, track your dining history, and receive updates about your reservations.
Resy operates in major cities across the United States and internationally, including New York, Los Angeles, San Francisco, London, and many others. The platform features thousands of restaurants ranging from casual dining to Michelin-starred establishments.
Resy is a restaurant reservation platform that allows users to discover and book tables at restaurants through its website and mobile app. The service connects diners with participating restaurants, enabling them to make reservations, view availability, and manage their dining plans. Resy also provides restaurants with reservation management tools and customer relationship features to help streamline their booking operations.
