Question 1

What services does Reviewpro offer?

Accepted Answer

Reviewpro provides reputation management and guest intelligence solutions for hospitality businesses. Our services include review monitoring, sentiment analysis, competitive benchmarking, and guest feedback management across multiple online platforms.

Question 2

What are your business hours?

Accepted Answer

Our customer support team is available Monday through Friday from 9:00 AM to 6:00 PM EST. For urgent technical issues, we offer 24/7 support through our online portal and emergency contact line.

Question 3

How can I contact Reviewpro customer support?

Accepted Answer

You can reach our support team by phone at 1-800-REVIEWPRO, email at support@reviewpro.com, or through the live chat feature in your dashboard. We also have a comprehensive help center with tutorials and guides.

Question 4

Which review platforms does Reviewpro monitor?

Accepted Answer

We monitor over 200 review sites including TripAdvisor, Google Reviews, Booking.com, Expedia, Yelp, and Facebook. Our platform aggregates reviews from all major OTAs and social media channels relevant to your business.

Question 5

What is your pricing structure?

Accepted Answer

Our pricing is based on the number of properties and review volume you need to monitor. We offer flexible monthly and annual subscription plans with custom packages available for enterprise clients.

Question 6

Do you offer a free trial?

Accepted Answer

Yes, we provide a 14-day free trial that includes access to our full platform features. No credit card is required to start your trial, and our team will provide onboarding support.

Question 7

How quickly are new reviews detected and reported?

Accepted Answer

New reviews are typically detected and added to your dashboard within 15-30 minutes of being posted online. You can set up real-time alerts to be notified immediately when new reviews are published.

Question 8

Can Reviewpro help with responding to reviews?

Accepted Answer

Yes, our platform includes response management tools and AI-powered response suggestions. We also offer professional review response services where our team can craft and post responses on your behalf.

Question 9

What kind of reporting and analytics do you provide?

Accepted Answer

We offer comprehensive reports including sentiment trends, competitor analysis, review volume metrics, and guest satisfaction scores. Reports can be customized and scheduled for automatic delivery to your team.

Question 10

Is there a contract commitment required?

Accepted Answer

We offer both month-to-month and annual contract options. Annual subscriptions receive discounted pricing, but we also provide flexible monthly plans for businesses that prefer shorter commitments.

Company	Overall	Legit	Trend	Reviews
ReviewproThis company	—	67 out of 100	—	0
Clicksgenie	2.2 out of 5 (poor)	100 out of 100	+8%	224
Neuratech Global	4.2 out of 5 (good)	100 out of 100	−67%	199
Elfin	4.8 out of 5 (good)	100 out of 100	−2%	93
Buzzy Content AS	5.0 out of 5 (good)	67 out of 100	—	22

Reviewpro reviews & trust report

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How it compares

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Decent platform overall

Valuable insights for our business

Helpful for multi-location businesses

Reviewpro FAQ

What services does Reviewpro offer?

What are your business hours?

How can I contact Reviewpro customer support?

Which review platforms does Reviewpro monitor?

What is your pricing structure?

Do you offer a free trial?

How quickly are new reviews detected and reported?

Can Reviewpro help with responding to reviews?

Alternatives to Reviewpro

Clicksgenie

Neuratech Global

Elfin

Buzzy Content AS

refine

Surveykaka

The CrowdTrust Experience⭐

Does what it promises

What kind of reporting and analytics do you provide?

Is there a contract commitment required?

About Reviewpro