Sandals is a luxury all-inclusive resort chain that operates properties primarily in the Caribbean region. The company provides vacation packages that typically include accommodations, meals, beverages, and various recreational activities at their beachfront resorts. Sandals focuses on couples-only experiences at most of their locations, offering amenities such as water sports, spa services, and dining options.
Reviewers generally express a positive sentiment towards Sandals, highlighting the excellent team and the quality of services provided. Many customers appreciate the professional and knowledgeable staff, noting that their strategic guidance and customer support are outstanding.
Several reviews commend the team's ability to deliver valuable insights and practical solutions that significantly benefit businesses. However, there are some criticisms regarding disappointing experiences, with a few consumers feeling that the analysis lacked depth and that project timelines were longer than expected. Additionally, some mention a desire for more innovative solutions rather than standard practices. Overall, while there are areas for improvement, the majority of feedback reflects satisfaction with the services offered.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hotels.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | — | 67 out of 100 | — | 0 |
| 4.2 out of 5 (good) | 100 out of 100 | — | 1,083 | |
| 3.6 out of 5 (good) | 100 out of 100 | −14% | 918 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,069 |
12 reviews of Sandals. Filter by what matters to you.
7 months ago
Started strong with great initial meetings and clear project scope. However, there were some communication gaps in the middle of the project that caused delays. The end result was satisfactory but not... See more
7 months ago
I've used their business consulting services for two major projects this year and couldn't be happier. The team is incredibly knowledgeable and really takes time to understand your specific needs. Com... See more
7 months ago
The quality of work was good and the final recommendations were helpful. However, the project took significantly longer than the original timeline suggested. Better project management would improve th... See more
7 months ago
Not only did they deliver excellent consulting services, but their follow-up support has been amazing. They're always available for questions even months after project completion.
Quick answers to the questions people ask most.
We provide comprehensive sandal repair services including sole replacement, strap repair, buckle replacement, and heel adjustments. Our skilled cobblers work with all major sandal brands and materials including leather, rubber, and synthetic materials.
Most basic repairs like strap fixes or minor sole work take 3-5 business days. More extensive repairs such as complete sole replacement may take 7-10 business days depending on the complexity and material availability.
We're open Monday through Friday from 9:00 AM to 6:00 PM, and Saturdays from 9:00 AM to 4:00 PM. We're closed on Sundays and major holidays.
Yes, we provide professional fitting consultations to ensure proper sandal fit and comfort. Our experienced staff can recommend adjustments, insoles, or modifications to improve the fit of your existing sandals.
Repair costs vary depending on the type of service needed, typically ranging from $15-25 for basic strap repairs to $40-80 for sole replacement. We provide free estimates and will quote the exact price before beginning any work.
Yes, we offer a 90-day warranty on all repair work against defects in workmanship. This warranty covers the specific repair performed but does not cover normal wear and tear or damage to other parts of the sandal.
Absolutely, we specialize in repairing premium and designer sandals from brands like Birkenstock, Teva, Chaco, and luxury leather sandals. Our craftsmen have experience working with high-quality materials and maintaining the original aesthetic.
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Started strong with great initial meetings and clear project scope. However, there were some communication gaps in the middle of the project that caused delays. The end result was satisfactory but not exceptional given the investment.
I've used their business consulting services for two major projects this year and couldn't be happier. The team is incredibly knowledgeable and really takes time to understand your specific needs. Communication is excellent throughout the entire process. My only minor complaint is that initial response times can sometimes be a bit slow during busy periods.
The quality of work was good and the final recommendations were helpful. However, the project took significantly longer than the original timeline suggested. Better project management would improve the overall experience.
Not only did they deliver excellent consulting services, but their follow-up support has been amazing. They're always available for questions even months after project completion.
Professional team that delivered exactly what they promised. The strategic planning workshop was particularly valuable for our company.
Their market analysis was incredibly detailed and helped us make critical business decisions with confidence. The team really understood our industry challenges and provided actionable recommendations. Timeline was met and communication was clear throughout.
The consultants clearly know their stuff and provided valuable insights. However, I found the pricing to be on the higher side compared to competitors. The work quality justified most of the cost, but it's definitely a premium service.
Working with this team was a game-changer for our company. They identified inefficiencies we didn't even know existed and provided practical solutions that we could implement immediately. The ROI has been substantial. Highly recommend their process optimization services.
Expected much more based on their reputation. The analysis was surface-level and didn't provide insights we couldn't have found ourselves. Several meetings felt unproductive and the final report was mostly generic templates.
The team is very professional and reliable, but I was hoping for more creative solutions. Most recommendations were standard industry practices rather than innovative approaches. Still decent value for the price.
The consulting work was thorough and well-researched, but I felt the timeline was longer than expected. The final deliverables were good quality, though some recommendations felt a bit generic rather than tailored to our industry.
As a small business owner, I appreciated their flexible approach and willingness to work within our budget. The advice was practical and easy to implement. Would definitely use their services again.
You can reach us by phone at our main number, visit our shop during business hours, or use our online contact form. Walk-ins are welcome, but appointments are recommended for consultations to ensure dedicated time with our specialists.
Please bring the sandals that need repair and be prepared to describe the issues you're experiencing. If you have any specific requests or concerns about the repair, let us know so we can address them properly.
Sandals is a luxury all-inclusive resort chain that operates properties primarily in the Caribbean region. The company provides vacation packages that typically include accommodations, meals, beverages, and various recreational activities at their beachfront resorts. Sandals focuses on couples-only experiences at most of their locations, offering amenities such as water sports, spa services, and dining options.
