Secrets Capri Riviera is a luxury all-inclusive resort located along the Riviera Maya in Mexico. The resort offers a range of services including upscale accommodations, gourmet dining options, spa treatments, and various recreational activities. It is designed for adults seeking a relaxing getaway with amenities that cater to both leisure and romance.
Secrets Capri Riviera receives a mix of praise and criticism from its guests. Many reviewers highlight the resort's stunning beauty and relaxing atmosphere, making it an ideal setting for both business and leisure.
The dining experience is frequently noted as exceptional, with staff accommodating dietary needs and providing delightful meals. However, several customers express disappointment with the service, citing delays in room service and inconsistent staff performance. The check-in process is described as chaotic, and some amenities, such as Wi-Fi in meeting rooms, require improvement. While the facilities are generally well-maintained, there are calls for better organization and service consistency. Overall, the resort offers a memorable experience but has room for improvement in service quality.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hotels.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 0 out of 100 | — | 0 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | 1,083 | |
| 3.6 out of 5 (good) | 100 out of 100 | −14% | 918 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,069 |
12 reviews of Secrets Capri Riviera. Filter by what matters to you.
Our corporate event went smoothly, thanks to the attentive staff and beautiful environment. The beachfront setting was perfect for relaxing after long days of meetings. I would highly recommend this location for future events.
I appreciated the balance between work and leisure. The conference facilities were effective, and afterwards, we enjoyed fantastic spa treatments. A great way to unwind after meetings!
The dining options at Secrets Capri were exceptional! Every meal was a delight, and the staff went out of their way to accommodate dietary restrictions. Truly a highlight of our stay.
Secrets Capri Riviera is an excellent place for our team retreat. The meeting spaces were well-equipped and the staff was incredibly accommodating. The beach view added a touch of relaxation to our busy schedule.
Quick answers to the questions people ask most.
Secrets Capri Riviera provides a range of business services including meeting rooms, event planning assistance, high-speed internet access, and audiovisual equipment rental.
Business services are typically available from 8:00 AM to 6:00 PM, but hours may vary based on specific events or needs.
You can contact the business services team by calling the resort's main phone number or by emailing them directly through the contact information provided on their website.
Yes, Secrets Capri Riviera offers a dedicated business center equipped with computers, printers, and meeting rooms for business travelers.
The cancellation policy for business services varies depending on the type of service booked; it's recommended to check directly with the business services team for specific details.
Yes, you can book meeting rooms in advance by contacting the business services team, who will assist you in selecting the appropriate space for your needs.
Yes, catering services are available for business events, offering a variety of menu options to suit your preferences.
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Secrets Capri offers a relaxing atmosphere which was perfect for our brainstorming sessions. The outdoor spaces provided a refreshing change from typical conference rooms. I left feeling reinvigorated!
Meeting rooms at Secrets Capri Riviera are equipped with modern technology including projectors, screens, and sound systems to facilitate your presentations and meetings.
Yes, the staff at Secrets Capri Riviera is experienced in accommodating international business travelers and can assist with language services and travel arrangements.
Secrets Capri Riviera is a luxury all-inclusive resort located along the Riviera Maya in Mexico. The resort offers a range of services including upscale accommodations, gourmet dining options, spa treatments, and various recreational activities. It is designed for adults seeking a relaxing getaway with amenities that cater to both leisure and romance.
