Onyx Fragrance is an online retailer specializing in affordable designer fragrances, offering a diverse selection of unisex perfumes. The company emphasizes the authenticity of its products, with all fragrances decanted directly from the original manufacturer's bottles to ensure quality. Customers can explore a wide range of high-end perfumes at accessible price points, making it easier to sample and enjoy luxury scents without a significant financial commitment.
Targeting fragrance enthusiasts and casual consumers alike, Onyx Fragrance provides an enjoyable shopping experience with features such as free shipping on orders over $49 and complimentary fragrance samples with every purchase. The platform caters to those seeking to discover new scents, including popular brands and niche offerings, positioning itself as a convenient solution for individuals looking to enhance their fragrance collection affordably.
Onyx Fragrance has a positive customer experience.
Onyx Fragrance enjoys a stellar reputation among its customers, boasting an impressive average rating of 4.9 out of 5. Reviewers frequently highlight the company's fast shipping and exceptional customer service, often describing their experiences as consistently positive.
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Many appreciate the quality of the fragrances offered and the added bonus of free mystery samples, which enhance the overall shopping experience. However, a small number of reviews express concerns regarding the owner, with claims that they attempted to scam customers. Despite these isolated complaints, the overwhelming majority of feedback reflects satisfaction with pricing, product quality, and the overall service provided. Overall, Onyx Fragrance is viewed very positively by its clientele.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
85
100%
● High
4.9 / 5 overall
=
85 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Nov 2025.
Last 3 months
5.0
12-month avg
5.0
All-time
4.9
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Dec 24
5.0
6
Jan 25
5.0
4
Feb 25
5.0
6
Mar 25
5.0
2
Apr 25
5.0
2
May 25
5.0
4
Jun 25
—
0
Jul 25
5.0
10
Aug 25
5.0
4
Sep 25
5.0
4
Oct 25
5.0
2
Nov 25
5.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 85 most recent reviews.
Top praiseof 83 positive reviews
Fast & efficient40%
33 mentions
Delivery40%
33 mentions
Customer service30%
25 mentions
Prices & value8%
7 mentions
“Quick shipping and great customer care”
On “Fast & efficient” · Sep 12, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Perfume & Fragrance.
Overall rating and review count for this company and similar companies
They really have a great collection and their fragrances are just of another level. I receive attention all the time whenever I put their fragrance and people ask me that from where I've got this smell.
They also send free samples of their other fragrances whenever I order from them online.
I emailed customer service with a problem with the canister. About a third of the perfume had leaked out. Within a couple of days I had a new decant! No “mail the broken one back”, “here’s a % off your next order”. A brand new one. No doubt, I will continue ordering!! Thank you so much!!
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I enjoy the miniature version of our favorite perfumes. Since we re constantly moving for work, family or leisure time it came at the right time to put our needs downsize our favorite fragrances to fit our daily use.
Not only have I received very full vials, I’ve unexpectedly received free samples of other fragrances along with hand written and signed notes with my order. Those really make things more personable and shows how important I am felt as a patron to the business. I will always shop with Onyx.
sprayonyx makes it so easy to try new fragrances. Received my order within two days. I’ll definitely place another order for my favorite and for a new fragrance.
Onyx Fragrance is an online retailer specializing in affordable designer fragrances, offering a diverse selection of unisex perfumes. The company emphasizes the authenticity of its products, with all fragrances decanted directly from the original manufacturer's bottles to ensure quality. Customers can explore a wide range of high-end perfumes at accessible price points, making it easier to sample and enjoy luxury scents without a significant financial commitment.
Targeting fragrance enthusiasts and casual consumers alike, Onyx Fragrance provides an enjoyable shopping experience with features such as free shipping on orders over $49 and complimentary fragrance samples with every purchase. The platform caters to those seeking to discover new scents, including popular brands and niche offerings, positioning itself as a convenient solution for individuals looking to enhance their fragrance collection affordably.