Sun Star Travel and Tourism is a travel agency that specializes in providing a variety of travel and tourism services. The company offers personalized travel planning, including flight bookings, hotel reservations, and tailored vacation packages. With a focus on delivering comprehensive travel solutions, Sun Star Travel and Tourism aims to cater to the diverse needs of individual travelers, families, and corporate clients seeking to explore new destinations or arrange business trips. The target market for Sun Star Travel and Tourism includes leisure travelers looking for memorable experiences, as well as businesses in need of reliable travel management services. By leveraging industry expertise and a network of partners, the company strives to simplify the travel process for its customers, ensuring a seamless journey from start to finish. For more information, customers can visit their website at sunstartravels.com.
Sun Star Travel and Tourism receives high praise from customers for its professional and prompt service, particularly highlighting the support provided by staff members like Pooja and Rimzee. Reviewers appreciate the agency's accommodating nature, especially for corporate bookings, and commend the team's ability to assist with last-minute arrangements.
Many express satisfaction with the overall experience, noting the seamless planning and execution of trips, especially to destinations like Baku. However, there is a notable complaint from a long-time client who feels neglected despite multiple attempts to resolve an issue, indicating a gap in customer service for some individuals. Overall, the majority of feedback reflects a positive sentiment towards Sun Star Travel and Tourism, showcasing its dedication to client satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 10 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Oct 2021.
| Month | Average | Reviews |
|---|---|---|
| Aug 21 | 4.7 | 6 |
| Sep 21 | 5.0 | 3 |
| Oct 21 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 10 most recent reviews.
“I am dealing with Sun Star Travel for more than 2 years”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 10 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,050 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | −1% | 1,014 |
Bottom line: Sun Star Travel and Tourism is #5 of 5 on overall rating in this group.
10 reviews of Sun Star Travel and Tourism. Filter by what matters to you.
I am dealing with Sun Star Travel for more than 2 years. They are providing professional and prompt service. Have been dealing with Pooja and She has always been supportive. During Covid time and at present, I was updated by Pooja on the latest travel rules as and when needed. To summarize, just go with them, they are very reasonable in price and you won't get disappointed by their service.
This travel agency always give their best to support us with our corporate bookings. They are very accommodating and staff's are friendly. Really appreciate Ms. Pooja's level of patience and efforts for assisting us with our requirements, specially on a very tough situation they always managed to get their work done efficiently.
We have been dealing with Sun Star for more than 2 years for all our corporate booking. They are very supportive and very professional. Especially I want to thank Ms.Pooja for her professional support at all times. Pooja is happy to assist 24/7 without any hesitation. I would highly recommend.
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It was excellent trip with complete support/ assistance is provided /arranged by sun star travels. Particularly I need to thank Mr. Rimzee who was very patient and transparent in having discussion about trip planning/arrangement. I know him nearly for 4 years but each and every trip the way arrangements are made I admire. Keep rocking man…continue the same….
One of the best tourism companies. I visited Baku and Hotel with location was awesome. Especially Mr. Rimzee was very generous and cooperative. Regards Saad Tanveer
Everything starting from reservations, tour planning, ease of access for information, clarity of documentation and whole plan was discussed and told thoroughly by Mr Rimzee…. Explaining step by step until we reached baku , even gave us contact persons in baku in c/o any need, along with daily check up on us if everything was going as planned and then decided to extend 2 more days due to good hotel location and very welcoming attitude of staff and surrounding area was quite happening. Contact person Miss nigar in baku was as well highly professional with smooth extension of stay and change in flights…… Highly recommended
Sun Star Travel and Tourism is a travel agency that specializes in providing a variety of travel and tourism services. The company offers personalized travel planning, including flight bookings, hotel reservations, and tailored vacation packages. With a focus on delivering comprehensive travel solutions, Sun Star Travel and Tourism aims to cater to the diverse needs of individual travelers, families, and corporate clients seeking to explore new destinations or arrange business trips. The target market for Sun Star Travel and Tourism includes leisure travelers looking for memorable experiences, as well as businesses in need of reliable travel management services. By leveraging industry expertise and a network of partners, the company strives to simplify the travel process for its customers, ensuring a seamless journey from start to finish. For more information, customers can visit their website at sunstartravels.com.
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