Low price bookings
Low price bookings, but they hit you with a hidden membership of 15 a month

Super.com is an innovative review platform designed to enhance consumer trust in online purchasing decisions. The company provides a space for customers to share their experiences and opinions about various products and services, allowing potential buyers to make informed choices based on genuine feedback. Targeting both consumers and businesses, Super.com aims to bridge the gap between customer insights and company reputations. By facilitating transparent reviews, the platform empowers users to explore detailed ratings and testimonials across a wide range of industries. With its user-friendly interface, Super.com serves as a valuable resource for individuals seeking reliable information while shopping online, helping to foster a community of trust and accountability in the digital marketplace.
Reviewers consistently praise Super.com for its user-friendly booking process and competitive pricing, highlighting the ease of making reservations both online and via phone. Many customers note the fast service and great value, with comments like "Best prices" and "Great app!
Super easy to use!" reflecting a high level of satisfaction. The staff's friendly attitude during phone interactions further enhances the positive experience. However, a small number of reviews express dissatisfaction, particularly regarding specific hotel experiences and the overall booking process, with one reviewer stating, "IT WAS OK AT BEST." Despite these criticisms, the overwhelming majority of feedback underscores the convenience and affordability that Super.com offers. Overall, the sentiment is predominantly positive, showcasing a strong reputation in the travel and tourism sector.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 25 | 4.5 | 983 |
| Aug 25 | 4.8 | 17 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Quick and simple in expensive”
“After spending half an hour navigating their site, I found no contact number for customer support; however, I was abl...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
| Company | Overall | Legit | Value | Booking | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 3.7 out of 5 (good) | 3.9 out of 5 (good) | — | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | — | 4.2 out of 5 (good) | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | — | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 1,050 | |
| 4.8 out of 5 (good) | 100 out of 100 | 3.4 out of 5 (fair) | 4.1 out of 5 (good) | 4.1 out of 5 (good) | −1% | 1,014 |
Bottom line: Super.com is #5 of 5 on overall rating in this group. On booking, Audley Travel scores higher (4.9 vs 3.7).
1,000 reviews of Super.com. Filter by what matters to you.
Low price bookings, but they hit you with a hidden membership of 15 a month
THS IS A BIG SCAM. THEY LIST NON MEMBER PRICE AND ONCE YOU BOOK THEY WILL SHOW MEMBER PRICE THAT WILL SHOW SOME DIFF. NOW THEY SAY CASHBACK AND YOU WILL NOT RECEIVE THAT CASHBACK IMMEDIEATELY. YOU WILL GET IT AFTER 30 DAYS ITSEEMS. THE CATCH IS MEAN WHILE YOUR ACCOUNT WILL BE DEDUCTED SECOND TIME FOR MEMBERSHIP FEE.. SO YOUR CASHBACK IS NEUTRALIZED. NOW IF YOU COMPARE WITH OTHER SITES.. YOU CAN SEE 40 TO 50 DOLLARS DIFFERENCE AND THAT IS PRICE DIFF YOU PAID EXTRA HERE. INTELLIGENT SCAMS.. NOT SURE WHERE WE CAN FIND THESE INTELLIGENT MARKETING MANAGERS.... LOL. NOT SURE WHERE I CAN ATTACH PROOF IF PRICE DIFFs.. note: my display name is different for security reasons
They won't even send you an invoice with a proper Company Billing Address. This company is joke. Never booking with them again.
Quick answers to the questions people ask most.
Super.com is a business platform that provides various services to help companies streamline their operations. The platform offers tools and solutions designed to support business growth and efficiency.
Super.com serves businesses of various sizes and industries. The platform is designed to accommodate different business needs and requirements across multiple sectors.
You can contact Super.com customer support through their website's contact form or support portal. Additional contact methods may be available depending on your service plan and needs.
Business hours may vary depending on your location and service type. It's recommended to check the website or contact customer support for specific hours of operation in your region.
Many business platforms offer trial periods or demonstrations of their services. You should visit Super.com's website or contact their sales team to inquire about available trial options.
Super.com implements security measures to protect customer data and business information. For specific details about their security protocols and compliance standards, you can review their privacy policy and security documentation.
Most modern business platforms offer integration capabilities with popular business tools and software. You can check Super.com's documentation or contact support to learn about available integrations.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I was reviewing my bank statement and observed 15 USD withdrawals from super.com for both this month and the previous one. I attempted to investigate this issue and found that while booking a hotel on their website, I was enrolled in a membership without my consent, which led to monthly deductions from my account. Such practices are typically fraudulent and are often used to circumvent Article 2 of the credit card company's policies. After spending half an hour navigating their site, I found no contact number for customer support; however, I was able to cancel the membership through the chatbot. If you attempt to cancel directly from your account, the link becomes unresponsive and prevents you from reviewing or canceling. I would not recommend anyone to utilize their site and strongly advise checking your bank statements for any unauthorized withdrawals. 30/07/2025- so you honestly tell your customers that your customer should start paying 15 usd because customer just booked a hotel? Only a fool will take that option. As mention these tricks are there to overcome article 2 of the credit card company as difficult to prove. Eitherways this is the last time I used your site.
Absolute scam. DO NOT USE SUPER.COM. If you have an issue with your accommodations you are SOL. Customer service is awful. Can't even understand them and got the run around for 2 weeks before they told me they would not help me. I ordered a room with 2 beds and got 1. Super.com says too bad. Total scam. Update: internal team got in touch with me via email to tell me once again that they wouldn't be helping me. No phone call, no interest in investigating further.
This company is running one of the most deceptive and manipulative subscription schemes I’ve ever experienced. Without my knowledge or consent, Super.com (also known as Super+ and formerly Snapmoney Inc.) charged my bank account $15 every single month starting in December 2024. I never agreed to any membership, never received a confirmation, and never even used any service from them. What’s even more disturbing is how they hide behind confusing names and a rebranded identity. You think you're just booking a hotel or browsing deals, and next thing you know, you’re trapped in a subscription you never saw coming. Then when you try to cancel, they hide behind an automated phone system that offers no real help. It’s like trying to escape from a financial trap set on purpose. I later found out I wasn’t alone. Countless others are victims of this same tactic — people being charged for months without knowing it. They’ve been doing this under different names, hoping people won’t notice or won’t fight back. And here’s something important to notice: a large number of the 5-star reviews posted about this company are extremely suspicious. Many are written by users with generic names, no profile pictures, and no review history. Most of them use vague, robotic language like “Great service” or “Very helpful” with no real details. This looks like a deliberate attempt to bury the negative reviews and mislead the public. Real customers are reporting fraud, but fake reviews are inflating the rating. I’ve reported the charges to my bank, blocked the company, and now I’m warning others: stay away from Super.com, Super+, and anything linked to Snapmoney Inc. This isn’t just bad business — it’s a scam in disguise. I sincerely hope the BBB reconsiders their A+ rating. You’ve been warned.
This website is a SCAM!! DO NOT book any hotels with them. I booked a room and paid extra for the refund. I couldn't make the room, canceled it and asked for a refund. They denied me multiple times even though i had a family emergency. They don't care!! I paid extra for the full refund and canceled it well before the due date, and they still say no. So I'm out of the room and my money. Book through the actual hotel, these side business are nothing but a SCAM!!
Frustrating and Unreliable Booking Experience Tried to book a hotel on Super.com and had a very frustrating experience. The site collected all my personal and payment details, even asked for identity verification, but when it came to finalizing the booking, it just kept giving me an error message. No confirmation, no clear explanation, just a dead end after giving all my info. Not happy at all with how the booking process was handled felt like a complete waste of time and effort. Definitely not a smooth or trustworthy experience.
> I booked a hotel room through Super.com, but when I arrived at the hotel, there was no reservation under my name. Despite multiple attempts to resolve the issue, I never received a refund. Their customer service was completely unresponsive — total indifference. Avoid this company at all costs
Absolutely horrible. DO NOT USE THEM. It was my first time booking through them. I booked a hotel in order to meet my ex Husband halfway to pick up my son after his summer stay. My ex Husband was in a domestic situation with his fiancé that resulted in my having to drive all the way there in order to get my son sooner than was planned for good and safe reasons. I no longer needed the booking from circumstances completely outside of my control. They would not refund. How heartless and careless. Message to the company: I am a nice person, but I know the travel world well because of my job, and I will make things difficult for you until you do the right thing and just simply refund my reservation. Definitely not a good first impression. To the public just book through the hotels directly!
I was given an untidy, dirty room with health / hygiene issues, broken floor, TV and whatnot in the Sand Castle hotel, Myrtle beach. When I asked for a better room as per the paid amount I was told to vacate as no other room was available - which I did anyway. Hotel mentioned they would refund the unused night but the hotel management was trying to escape any commitment. It was a nightmare with calling the super.com customer support and staying online on chat for hours with another 'partner' Expedia in between. Such a painful experience for a disgusting hotel and pathetic support. We wasted full day of vacation time to get some commitment and a case opened in the support. You guys should be ashamed of how unfriendly your process and system is when it comes to refund. The Hotel must be inspected by Health and hygiene committee of South Carolina and banned for personal stay. I will make sure to put these comments on google reviews for both super.com and Sand Castle hotel.
There's quite a couple problems with this business. 1 THERE'S NO FREE 7DAY TRIAL WITHOUT YOU PAYING FOR THE MEMBERSHIP $14.99 (+) $1.97 FIRST. 2. There are very adamant about you paying first then you will be charged again after the 7 days.
Super.com has a profound failure of customer care, business ethics, and basic responsibility. I arrived at the hotel at 1:00 PM, only to be told that there was no reservation in my name, and that Super.com has no affiliation with the property. The hotel staff stated that this has happened before with Super.com bookings, indicating a disturbing pattern of deception or poor quality control on your part. From that point, I spent over five hours across three phone calls with your support team, desperately trying to resolve the issue. After much delay, I was told I had been rebooked at a different hotel. I paid for another Uber to get there—only to find there was no reservation there either. Despite my situation—stranded with my daughter in a foreign city—your team refused to find or secure alternate accommodations for us. I was left on my own to locate an Airbnb, which I finally checked into at 9:00 PM. I lost eight hours of my day to this ordeal due to Super.com’s mishandling and lack of accountability. Beyond the wasted time, the experience placed me and my daughter in a potentially dangerous situation, which is completely unacceptable. Throughout this experience, I asked to speak with a supervisor at least six times, and was told each time they were “too busy.” That level of indifference and avoidance only compounded the damage. The fact that your company offered only a Super.com trip credit is frankly insulting and inadequate. Avoid this scam site.
Spent a few days deciding to book a room and then as soon as I went to book it said this room has sold out. Next day, prices higher £87 night but went to book regardless. It asked me to sign in and when I did it said room sold out and the only rooms available are £141 night on all days I searched. I signed out and its showing rooms from £74 to £94 on the days I want. Why advertise rooms that aren't available and prices that are not available? Too scammy for me, will use a professional company..
booked a hotel, they asked if I wanted to upgrade to plus with membership and id get a cheaper price, declined that and paid more. Six days later a charge shows up on my credit card for the membership, no receipts in my email about anything, just started billing me out of the blue. Very dishonest
Company booked me a room with a bed bugs infestation:,couldn’t and would not get me a refund. They aren’t responsible for a motel with years of bed bug issues. I’m allergic to them. They now charge me a fee of $15 for 20 minute stay in a bed bugs capital of the world! Screw this company
Horrible!!! I paid to be able to cancel my reservation at anytime yet they asked me to reach out to aloft directly and ask for an email stating that they’re willing to refund me. After several calls between super.com and a loss I was able to get aloft to accommodate me and reach out for my refund once they did that super.com did not allow me to get my refund. They wasted my time of trying to get it the way that they asked me to instead of just granting it to me through them. I was unable to get on any flight.
Useless, booked a hotel through the app and it the hotel wouldn’t accept it - tried contacting them through the online chat (only way available) and they didn’t reply back
Book room drove 3 hours to get there and was over booked. When I called they can’t give me refund. After fighting for hour they decide to give me refund and book at another site which they paid.it started at 830 and did not get into room till 2am
Refund and cancellation policies vary by service type and agreement terms. You can find detailed policy information in your service agreement or by contacting customer support directly.
Many business platforms offer training resources and onboarding assistance to help new users get started. Contact Super.com directly to learn about available training options and support resources.
Service plan changes can typically be made through your account dashboard or by contacting customer support. The specific process may depend on your current plan and desired changes.
Service availability may vary by geographic location and local regulations. Check Super.com's website or contact their team to confirm service availability in your specific region or country.
Platform updates and new feature releases vary by company and service type. You can typically find information about recent updates and upcoming features in your account dashboard or company communications.
Super.com is an innovative review platform designed to enhance consumer trust in online purchasing decisions. The company provides a space for customers to share their experiences and opinions about various products and services, allowing potential buyers to make informed choices based on genuine feedback. Targeting both consumers and businesses, Super.com aims to bridge the gap between customer insights and company reputations. By facilitating transparent reviews, the platform empowers users to explore detailed ratings and testimonials across a wide range of industries. With its user-friendly interface, Super.com serves as a valuable resource for individuals seeking reliable information while shopping online, helping to foster a community of trust and accountability in the digital marketplace.
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