Amazing company
Amazing company that is community-driven. It's a great side gig with an excellent opportunity to not only earn money but also advance one's knowledge. I love the people and their knowledge.

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Test IO receives a mixed reception from users, with many praising its platform for providing flexible earning opportunities and a supportive environment for testers. Reviewers highlight the diverse testing experiences and good payment structures, with some even advancing from freelance testers to team leaders.
However, significant concerns arise regarding the treatment of new testers, with complaints about unfair bans and a high rejection rate for submitted bugs. Customers express frustration over the platform's strictness and the perceived condescension of support staff. While many appreciate the user-friendly interface and the learning opportunities available, the negative experiences shared by some users indicate a need for improvement in tester support and communication.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.6 | 191 | 100% | -1.1 | ● Medium |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 5.0 | 1 |
| Jan 25 | 3.4 | 5 |
| Feb 25 | 4.7 | 3 |
| Mar 25 | 3.9 | 7 |
| Apr 25 | 2.0 | 1 |
| May 25 | 4.7 | 21 |
| Jun 25 | 4.1 | 16 |
| Jul 25 | 3.0 | 4 |
| Aug 25 | 4.9 | 10 |
| Sep 25 | 2.5 | 2 |
| Oct 25 | 3.0 | 6 |
| Nov 25 | 3.7 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 191 most recent reviews.
“I am a freelancer usually do software testing🖥 and I have tried many crowd testing platforms but test IO is the only...”
“I literally think they abuse the tester, less than 30% accepted bugs, for payment, but later on they were fixed”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Developer Tools.
| Company | Overall | Legit | Service | Website & app | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.6 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 3.6 out of 5 (good) | 3.9 out of 5 (good) | −9% | 191 | |
| 4.6 out of 5 (good) | 50 out of 100 | — | — | — | — | 581 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 5.0 out of 5 (good) | 4.7 out of 5 (good) | — | 367 | |
| 2.2 out of 5 (poor) | 100 out of 100 | 1.1 out of 5 (poor) | 1.9 out of 5 (poor) | — | +8% | 224 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 3.2 out of 5 (fair) | — | −67% | 199 |
Bottom line: test IO is #4 of 5 on overall rating in this group. On website & app, Remote Utilities scores higher (5.0 vs 3.6).
191 reviews of test IO. Filter by what matters to you.
Amazing company that is community-driven. It's a great side gig with an excellent opportunity to not only earn money but also advance one's knowledge. I love the people and their knowledge.
Being accused of rewriting bugs even if you havent done it! Bugs getting rejected with all kind of reasons. This site gives depression ☹️
Positives: gut strukturiertes Lernmaterial, Flexibilität, an sich spannendes Arbeitsfeld mit teilweise interessanten Aufgaben. Negatives: eigentlich "nur" die Bezahlung. Mit DE verglichen kein Mindestlohn in Sicht, denn sehr viel Aufwand für wenig bis sehr wenig Geld. Zunächst einiges lernen und Tests bestehen (1-2 Tage); Um Bugs zu finden, auch "einfachen", muss man sich erstmal in die manchmal äußerst kompliziert dargestellte Aufgabe "reinlesen"; der Zeitaufwand, selbst für einen einfachen Bug, ist groß (testen, finden, beschreiben, Fehler aufnehmen); die Bezahlung liegt zwischen ca. 2.20 - 13 Euro pro Bug. Die höchste Bezahlung ist für "kritischen" Bug (d.h. z.B. Display friert ein; die Seite stürzt ab), sprich, sehr selten. Eigentlich schade, denn bei besseren Bezahlung wäre es einer Überlegung wert, hier langfrstig zu arbeiten.
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Polarized pattern: few middle ratings. 65% of recent reviews are 4–5★ and 32% are 1–2★.
It's a nightmare, low quality of support, extremely low quality of payments. You just wasting your time with them.
The constant learning resources has made Testio the Best platform ever
Been working with testio for over 6 months now and the journey had been enlightening, fun, but also frustrating at times. The platform has been setup in a way to be easily understood and stress free but one thing I'll like improvements on is the timing for test invitations. Sometimes you receive invitations after a test has started and in such cases once you're a minute late in accepting the invitation, it's gone. There's also language barrier for some tests. I'll also prefer the test invitations has a specific time frame by which they're sent; what I mean is, instead of sending them randomly like 1hour before, sometimes 30mins before, sometimes 15mins before and on a couple of occasions 2hours after. Why not let it be either 1hour before or 30mins before so testers will know that at such times they should be expecting test invitations and not rely purely on luck to get one. Also some TL aren't very considerate because it was stated in the onboarding course that the time can exceed 15secs or 60secs probably due to network delays but anytime such occurs, they always reject it even if its 1 sec after and one might not want to edit it to accommodate for relevant steps(ie last step for 15secs attachments). Please review this but all round I'm really happy to be working with testio. Note: I couldn't give an estimate of all experiences so this date is just the latest experience of being sent an invitation after the time the test was slated to begin.
Test IO has been a fantastic platform for me to work as a freelancer during my free time when I'm not studying or working. It provides growth opportunities, as long as you adhere to the community guidelines. While it can be time-consuming to hunt for bugs, it is rewarding if you manage to discover a significant one. Additionally, the platform is filled with updated articles that reflect its ongoing evolution, helping testers stay informed about the latest developments.
Educative and exciting company
It's been wonderful for the few months I have been working with testio. The newbie tournament just concluded which I took part in was wonderful. My team came 3rd, not bad. Experiences were gained Friends were gained Hope to participate again if I have another opportunity. Thanks
It is overall a good experience, the team leaders are nice and helpful, the discord community great and many fun events are also conducted. Alot of information on the academy which is well structured and very helpful. Overall 10/10 experience. It was worth joining as a tester here.
I am working with TestIO more than 6 months. My overall experience is very good. The platform is well organised and transperancy in each stage. Support team always answers all the questions and the quires.I am looking more opportunities in future with TestIO
I've been testing for a couple months now after retaking it because of a long hiatus and everything is going well. I've contacted testSupport chat a few times and I have received a fast and professional response and TLs are very nice and friendly.
Most if not all of the teamleaders are fair & cooperative. You have a chance to earn while learning. Not just earning money but a system, professionalism & critical thinking. By time on the platform, it seems you get more chances, experience & earn more. However, there is some drawbacks like the stress to accept a test cycle on time, some tests are very difficult to find a bug and rarely but happen, a teamleader who is somewhat very tough in communication. I am here for nearly 2 months, all in all, a professional & social friendly platform.
I have been working with them for 5month and I’ve been a loyal tester not breaking rules and submitting defect. I’m a student so any device I can lay my hand on I do add them to my account so I can earn more Invitation. So recently I came home as I’m done with my studies only to see my account banned. I reached out and I was told it’s because I added many device and I should provide a screenshot of everything which I provide for mine But Miguel insisted that I added device that aren’t mine so my account was banned I didn’t create multiple account Just device I’m not saying what I did was right but some weeks suspension could have been a lesson not you banning my account
The platform sends lots of tests, but they don't approve. The reason behind that could be, This bug is already submitted. The bug category was mentioned wrong. If nothing they find in your test report, they would be saying "Out of scope" if you file a dispute "Still your chances of bug approval is very low. Another reason is, after spending lots of hour on finding a bug, they will pay you only for approved bug. And another reason is, they allow you to use their platform, after some bug rejections, they ban you. And if you request again to reopen, they will never accept. I ask them a question, if a new user enter the platform, definitely he would be doing something wrong while experiencing the platform, If his bugs are not being accepted or rejected because of any reason, give him a warning, he has already given his valuable time to the platform, so why ban without any notice.
An amazing place to gain the experience and make money! Very user friendly platform, with regular payouts and a lot of versatile tests. I have been on the platform for more than a year and i have enjoyed every second of it. Interesting tests that boost your expertise! Highly recommend!
A good company where you can gain your first experience in testing and earn some money. It offers a lot of educational resources and opportunities to work with and test various types of software. I started my testing career here, and it was challenging initially with many of my bug reports being rejected and low earnings. However, over the past three years, I have advanced to the top tester level and significantly increased my earnings. If you're seeking your first experience in testing, looking to improve your skills, or simply want to earn some extra money, you should definitely try Test IO.
I am very happy to know about TestIO platform, the platform has a rich amount of knowledge, helping me to learn and study very quickly, it also brings me a fairly stable income.
I am glad to participate in Crowd testing. Good experience in practicing of testing skills in different project. Unfortunately, there are so many registered people now - and they take everything apart very quickly. And one more disadvantage - impossible to know available cases until you agree to start testing (when you agree and enter to test, you will see 0 available test cases - then why I agreed that?) But basically good platform.
CrowdTrust is a review platform designed to help consumers and businesses share and access feedback on various products and services. The company facilitates the collection of user-generated reviews, enabling businesses to understand customer sentiment and improve their offerings. By providing a transparent space for customers to express their opinions, CrowdTrust aims to enhance trust and decision-making for potential buyers. Targeting both consumers and businesses, CrowdTrust serves a diverse range of industries. Its platform allows users to submit reviews, read insights from other customers, and engage with brands, while businesses can leverage this feedback to refine their products and services. The emphasis on authentic user experiences makes CrowdTrust a valuable resource for anyone looking to make informed purchasing decisions.
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