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Targeting both consumers and businesses, CrowdTrust serves a diverse range of industries. Its platform allows users to submit reviews, read insights from other customers, and engage with brands, while businesses can leverage this feedback to refine their products and services. The emphasis on authentic user experiences makes CrowdTrust a valuable resource for anyone looking to make informed purchasing decisions.
Test IO receives a mixed reception from users, with many praising its platform for providing flexible earning opportunities and a supportive environment for testers. Reviewers highlight the diverse testing experiences and good payment structures, with some even advancing from freelance testers to team leaders.
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However, significant concerns arise regarding the treatment of new testers, with complaints about unfair bans and a high rejection rate for submitted bugs. Customers express frustration over the platform's strictness and the perceived condescension of support staff. While many appreciate the user-friendly interface and the learning opportunities available, the negative experiences shared by some users indicate a need for improvement in tester support and communication.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.6
191
100%
-1.1
● Medium
3.6 / 5 overall
=
191 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Nov 2025.
Last 3 months
3.1▼ 1.1
12-month avg
4.1
All-time
3.6
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Dec 24
5.0
1
Jan 25
3.4
5
Feb 25
4.7
3
Mar 25
3.9
7
Apr 25
2.0
1
May 25
4.7
21
Jun 25
4.1
16
Jul 25
3.0
4
Aug 25
4.9
10
Sep 25
2.5
2
Oct 25
3.0
6
Nov 25
3.7
3
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 191 most recent reviews.
Top praiseof 125 positive reviews
Customer service21%
26 mentions
Easy to use14%
17 mentions
Quality10%
12 mentions
Website & app9%
11 mentions
“I am a freelancer usually do software testing🖥 and I have tried many crowd testing platforms but test IO is the only...”
On “Customer service” · Oct 29, 2025
Top complaintsof 62 negative reviews
Payment issues29%
18 mentions
Customer service21%
13 mentions
Account issues13%
8 mentions
Scam11%
7 mentions
“I literally think they abuse the tester, less than 30% accepted bugs, for payment, but later on they were fixed”
On “Payment issues” · Oct 29, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Developer Tools.
Overall rating and review count for this company and similar companies
I used to be a UX Designer and now i'm changing careers to testing and QA. Test.io is helping me a LOT to become a better professional tester, while still earning some money. They have a ton of real clients that we are able to work with, while still keeping it newbie-friendly. I would recommend it for testers that want to begin their professional journey!
I joined Test IO since June 2024, but my first test cycle was in September 2024. I found it quite challenging to pass the onboarding course because Test IO has strict rules about how to write a bug report. "What, Where, and When" will always be in my head whenever I try to write a bug title report for another platform. I thank a lot to this platform for letting me learn a lot on how to become a good and honest tester, as I'm new in this industry. In the future, I hope Test IO will remove the Cirro minimum payouts and offer a twice a month payment schedule like the neighbor's platform.
I have been on the platform for over a month now and to be honest it has been a life changer for me being the fact that it's my first testing experience. I have learnt alot especially from the academy and payouts and test invites are fairly allocated based on devices and language. I am really glad and the team leads have been fair. Initially i felt they were being harsh but the more i learnt from my mistakes, the more i understand their rejection reasons and I am getting better too. I would rate this 10 stars if it was possible.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
You need all hands-on experience as a manual tester? Then Test IO is the place to be with seasoned experts that will help you scale up rapidly as a Software Tester.
Satisfied with the interaction with the Platform Test IO
I joined the Platform more than a year ago to gain additional skills and income. This is a great opportunity to gain hands-on experience, especially when you are just starting your career as a tester. In all testing cycles, I met very attentive and pleasant TLs and always received the necessary help and support quickly and efficiently. I satisfied with the interaction with the Platform!
Not helping
if you want to solve a problem with your account or balance don't expect someone will help you
Not worth your time
I worked with this platform for a few months but they didn't pay me
Test IO is an online testing platform (if you pass the onboarding test which was very hard for me. I took over 3 weeks to pass it. The patient is the key) where you can test software products as an end user and earn money from the bugs you find. However, the working environment is disciplined & may be different from yours. But it’s OK if you always follow the rules. If your work result is good, you can get a good payout each month. Good luck!
Team dispute tends to side with Team Leader when there is a dispute between tester and TL. Testers are not respected on this platform and they only see testers as lowly people
This is a platform with a lot of 'strange' rules and your account can be banned at any time.
In repeated cycles but the bugs that have been forwarded to the customer are not included in the known bug list, the tester is required to remember those bugs in the previous cycles they participated in, otherwise the tester will be banned. Sounds very ''strange'', right? But that is one of the rules of testIO.
If the tester finds a bug but that bug was accepted by the TL in the cycle he participated in before but now the bug he found is not in the known bug list and the tester does not know that the bug was submitted without accessing the previous cycle. At that time, the tester will accidentally describe the bug in his own way, he will violate the 'copy-paste' rule of testIO. Obviously, the fault is not his but he will immediately receive a warning from the Anti-cheat team or worse, his account will be banned.
The 'strange' rules of testIO are like a trap for testers, the Anti-cheat team is looking for every way to ban tester accounts.
This is a platform with a lot of unfair competition between testers.
I have not seen any effort to provide equal opportunity and maintain high standards for all testers on the platform, specifically the issue of pre-testing in DEMO cycles. I felt pressured to participate in DEMO cycles because of the strict rules and pre-testing behavior of testers. Within 1-2 minutes, more than 10 bugs were submitted with full descriptions and videos recorded right at the beginning of the cycle.
Since DEMO cycles usually limit the number of bugs that testers are allowed to submit, due to such pre-testing behavior of testers, it resulted in me not being able to submit any bugs
If you are a tester participating in such cycles, what do you think? I think you will feel overwhelmed by the speed at which testers submit bugs and then as a result, you will not be able to submit any more bugs because after about 10 minutes, the number of bugs allowed to be submitted has reached the limit.
This is not something that the compliance team should be concerned with, but it is an issue with how the testIO platform works. The testIO management should ask themselves, 'Why is this pre-testing not happening on other platforms like UTest?', 'Is the root cause of this issue coming from the testers?', etc. Also, if a warning or ban is issued for 'pre-testing behavior', which testers will get the warning or ban? Because a lot of testers (I would say most testers participating in the DEMO cycle) do pre-testing behavior in the DEMO cycles. If the compliance team has to punish the testers first, I think there will be no Diamond testers left on the platform because they will all be banned.
This is a testing platform that offers earning opportunities to its participants and also provides an interesting testing service to its customers. I felt welcomed and learn a lot of testing skill from this platform
I've been a part of this community for 6 months and have already learned alot by participating in Testing competition and quizzes. Eager to learn more.
Test IO is a platform with a very pleasant environment to work in. What I admire most about them is the constant interaction that the support team maintains with testers to obtain feedback and constant improvements. In addition, it is a very serious platform with high standards, always updating itself and providing educational content to help, which makes it a favorable environment for those who want to build a promising career in the area of software testing.
Найкраща крауд тестинг платформа!
Вже більше року я працюю в Test IO і можу з повною впевненістю сказати що це краща крауд тестинг платформа.
Кожен має однакові шанси отримувати знання та роботу. Іноді треба бути швидким щоб встигнути знайти баги раніше за інших тестерів, але це норма для крауд тестування.
I get invitations to tasks however I am not able to do them coz what they taught is only on the task part but I can't navigate the test page and where to start when given a task
Not the worst platform, but due to the large number of cheaters and pre-testing it makes a bad impression. Testers from Europe have nothing to do here, since it is unlikely to make money here. They will have to compete with hundreds of cheaters from Asia.
The support who is related to security or something
The support that is name is who is related to security , He is not professional. Can you image that the professional test company support is fooling the testers and this company dont do anything about this situation. He is really stu...dent 😹
(After I published the comment. They flagged my comment as harmful illegal material)where is professional company
They are racist, if you look the ranking. Almost people are same nationality there. If you improve your skills on qa testing. Just Begin work at a professional company.
I’ve been working here for 10 months. This is my first experience as a QA, I’ve never done this before. There are plenty of a very helpful information for new testers, you don’t need to look for info by surfing through the Internet, everything is written here.
Talking about test cycles, I’d like to say that there are a lot of different testing environments (websites, mobile apps). Team Leaders are really helpful and they always try to solve your problems during the testing.
Discord team isn’t a team, it’s a family!
If you’re tryna find an online job or just wanna improve your QA skills, then this platform is definitely for you! 🫶🏼
Good management & High testing opportunities but very bad TLs approach & behaviour.
I am doing testing from last 5 years on different crowdsourcing platforms. Testio management encourages testers very well but they failed at good team leaders who reviews the tester bugs. Two TLs (I don't want to mention there name here) are very rude when dealing with testers questions. I am very much sure that one TL (who frequently alloted for reviewing) shows unfairess to some testers & favours few testers.
I am also one of team leader(reviewer) on one of most famous crowdsourcing website but I never did to this to anyone. I respect testers approach & their works but here on Testio, few TLs don't let you work good with motivation.
So overall feedback, testing opportunities good at testio but they needs to change/revive TLs approach otherwise many testers going to demotivate like me.
CrowdTrust is a review platform designed to help consumers and businesses share and access feedback on various products and services. The company facilitates the collection of user-generated reviews, enabling businesses to understand customer sentiment and improve their offerings. By providing a transparent space for customers to express their opinions, CrowdTrust aims to enhance trust and decision-making for potential buyers.
Targeting both consumers and businesses, CrowdTrust serves a diverse range of industries. Its platform allows users to submit reviews, read insights from other customers, and engage with brands, while businesses can leverage this feedback to refine their products and services. The emphasis on authentic user experiences makes CrowdTrust a valuable resource for anyone looking to make informed purchasing decisions.