Test Cancellations is an online service dedicated to helping individuals secure driving test cancellation slots efficiently. By continuously monitoring the DVSA database over 1,000 times a day, the company enables users to find available driving test dates that may arise due to cancellations. Customers can sign up in under two minutes, specify their test preferences, and receive instant notifications via SMS when a suitable cancellation slot becomes available.
The service targets learner drivers who may be facing long wait times for their driving tests and are looking for a quicker solution. Test Cancellations offers a straightforward cancellation finder service, with transparent pricing and various payment options, including major credit/debit cards and mobile payment methods. With features like AutoBook and priority notifications, the company aims to streamline the process of securing driving test appointments for its users.
Test Cancellations has a positive customer experience.
Test Cancellations receives a mix of reviews, with a strong majority praising its service. Many customers highlight the effectiveness of the platform, noting that it helps them secure earlier test dates, often saving them significant waiting time.
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Reviewers commend the excellent support from staff members like Jodie and Peter, describing the service as reliable and worth the investment. However, there are notable complaints regarding refunds and service reliability. Several users express frustration over difficulties in obtaining refunds and report issues with the system, such as incorrect login messages and lack of cancellations. Despite these concerns, the overall sentiment remains positive, with many recommending the service for its ability to facilitate test bookings.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.4
95
100%
-1.7
● Low
4.4 / 5 overall
=
95 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
3.0▼ 1.7
12-month avg
4.5
All-time
4.4
Category avg
4.5
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
5.0
7
Oct 24
4.9
9
Nov 24
4.5
6
Dec 24
5.0
10
Jan 25
4.6
11
Feb 25
4.5
13
Mar 25
5.0
3
Apr 25
5.0
7
May 25
4.2
5
Jun 25
3.7
3
Jul 25
2.7
7
Aug 25
3.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 95 most recent reviews.
Top praiseof 81 positive reviews
Customer service57%
46 mentions
Fast & efficient30%
24 mentions
Website & app21%
17 mentions
Helpful support14%
11 mentions
“Came across testcancellations and thought I would give it a try, at first I was a bit hesitant that it might not work...”
On “Customer service” · Jul 19, 2025
Top complaintsof 13 negative reviews
Customer service62%
8 mentions
Payment issues54%
7 mentions
Refund54%
7 mentions
Scam23%
3 mentions
“have used it for over a month now”
On “Customer service” · Jul 29, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Educational Services.
Overall rating and review count for this company and similar companies
I would like to say how pleased I have been with the service! Under £20 and we got a cancellation within a week without any stress! I got my choice of test venue and perfect time. Using again and hopefully i get a cancellation as quick as I did last time :)
Excellent customer service from Peter. Prompt replies to queries and the service has found me cancellations really quickly on two occasions now. Would highly recommend!
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Don’t even think about it !! Just do it !! My payment covered me for more than one test as I failed my first test so it’s a recurring service until you pass which is class !!!!! Not one to write reviews but I just had to!!!!
First day of using the service and my daughter had two earlier dates which met our requirements. Very prompt, very easy and now I hope she passes.
Money well spent for a great service and the email reply’s (Peter) are also very efficient if you have a query.
Thank you
This app works! I had some issue at some point, but Peter has been very responsive and we managed in the end to sort it all out and I ended up booking a test several months previous to my initial booking.
In my area getting a test is near-impossible so I was slightly hesitant about using a system like this, but within 4 days Test Cancellations had found me two tests, the second being just 4 days later than the “earliest available date” that I had set. The customer service has been fantastic and I cannot recommend this company enough. Thank you!
I was very dubious about spending another £20 trying to move my son’s driving test forward, but it has been well worth it. I’ve been in contact with Peter right from the start and he responded to my email very quickly when I asked to block out our holiday dates as I didn’t want to be offered a slot while we were away. He also answered my concerns when I was offered our first slot in the first 24hrs, I wasn’t sure if that was it or whether I would be offered anything closer, Peter assured me that I would stay on the system and be offered more as they came in and if my son fails his test that the services continues for us. Within the first 5 days, we were offered a slot in 10 days time, our first test date was in January. I call that a fantastic service. Well worth spending the money. Thank you to Peter and test cancellations.
Customer service was excellent spoke to a guy named peter who responded to my email within a few minutes. And after giving him a few details had me up and running in minutes. Excellent customer service
This is a clever and efficient service which offers good value and delivers. We had a couple of questions and the team were fast and responsive. Recommended.
Test Cancellations is an online service dedicated to helping individuals secure driving test cancellation slots efficiently. By continuously monitoring the DVSA database over 1,000 times a day, the company enables users to find available driving test dates that may arise due to cancellations. Customers can sign up in under two minutes, specify their test preferences, and receive instant notifications via SMS when a suitable cancellation slot becomes available.
The service targets learner drivers who may be facing long wait times for their driving tests and are looking for a quicker solution. Test Cancellations offers a straightforward cancellation finder service, with transparent pricing and various payment options, including major credit/debit cards and mobile payment methods. With features like AutoBook and priority notifications, the company aims to streamline the process of securing driving test appointments for its users.