Test Cancellations is an online service dedicated to helping individuals secure driving test cancellation slots efficiently. By continuously monitoring the DVSA database over 1,000 times a day, the company enables users to find available driving test dates that may arise due to cancellations. Customers can sign up in under two minutes, specify their test preferences, and receive instant notifications via SMS when a suitable cancellation slot becomes available. The service targets learner drivers who may be facing long wait times for their driving tests and are looking for a quicker solution. Test Cancellations offers a straightforward cancellation finder service, with transparent pricing and various payment options, including major credit/debit cards and mobile payment methods. With features like AutoBook and priority notifications, the company aims to streamline the process of securing driving test appointments for its users.
Test Cancellations receives a mix of reviews, with a strong majority praising its service. Many customers highlight the effectiveness of the platform, noting that it helps them secure earlier test dates, often saving them significant waiting time.
Reviewers commend the excellent support from staff members like Jodie and Peter, describing the service as reliable and worth the investment. However, there are notable complaints regarding refunds and service reliability. Several users express frustration over difficulties in obtaining refunds and report issues with the system, such as incorrect login messages and lack of cancellations. Despite these concerns, the overall sentiment remains positive, with many recommending the service for its ability to facilitate test bookings.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 95 | 100% | -1.7 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 7 |
| Oct 24 | 4.9 | 9 |
| Nov 24 | 4.5 | 6 |
| Dec 24 | 5.0 | 10 |
| Jan 25 | 4.6 | 11 |
| Feb 25 | 4.5 | 13 |
| Mar 25 | 5.0 | 3 |
| Apr 25 | 5.0 | 7 |
| May 25 | 4.2 | 5 |
| Jun 25 | 3.7 | 3 |
| Jul 25 | 2.7 | 7 |
| Aug 25 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 95 most recent reviews.
“Came across testcancellations and thought I would give it a try, at first I was a bit hesitant that it might not work...”
“have used it for over a month now”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Educational Services.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 4.4 out of 5 (good) | 67 out of 100 | 4.5 out of 5 (good) | 4.0 out of 5 (good) | −16% | 95 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | 85 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | 37 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | 25 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | 25 |
Bottom line: Test Cancellations is #5 of 5 on overall rating in this group. On service, Plus31 Sports scores higher (5.0 vs 4.5).
95 reviews of Test Cancellations. Filter by what matters to you.
This is a scam and all positive reviews are fake here. I tried this app and Testi. I'd say at leat Testi let's you know when there's a cancellation but even so, you need to manually book it online.. as in you physically need to wake up early when the new booking slots are free (before 6am). I would suggest you not to pay for any of these apps!
Have asked for money back as I’ve had no cancellations come through from this company As yet 10 days later had an acknowledgment and nothing since. Seems they don’t want to refund my money for doing nothing. Thanks got my refund.
have used it for over a month now. I am being patient here. I read the review before booking in but now i think it is either paid reviews or bullshit. 2 of my friends already got their date using a different platform. I also told them the same thing what they told me was it takes time. I have been patient but cant any more. I asked them for a refund for a service they cant provide. They said cant refund due to their service charges. I asked them what have they provide that i had to pay 29 pounds. Be very careful my friends.
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A bit of advice, make sure you have a test already booked before signing upto this company, the system of this company will still let you pay if you dont have a test booked, when it shouldnt happen, I tried to contact them several times over 2 days, only when I said I would put a negative review did they contact me, I tried and failed to get a refund.
After subscribing, upon logging in, I get a message on the website stating that my details are incorrect (Both provisional licence number and my theory test number are correct). I've contacted them via email requesting a refund, no response. Customer service non existent. Now I'm going to report you for fraud and will contact my bank.
DOES NOT WORK. DO NOT USE. None of these third party sites are reliable, don’t bother paying. Honestly after trying for so long I’m having to take a hit and pay an excess to book through an instructor anyway. I could’ve saved some money by not bothering to try this website. Just another rubbish third party website that doesn’t work.
Set it up by accident, never realised after I received an email asking me to contact dvsa, I thought it was because I had just failed my test that day. I thought this platform helped you book another test. Or i wouldnt have set it up. On the day I was stressed I will say that, but on asking fir a refund I've not had a reply. I'm only rating and reviewing on my experience, couldn't tell if it does what it says it does or not. But with what I've experienced, customer service wise. Edit= did not offer refund or reply to another email I sent regarding the DVSA advice advising me to do ask for a refund. I keep all my emails and more than happy to upload. Forgot to upload the one asking for a refund as advised by DVSA, that was not replied to. funny how I recieve an email after I review on trust pilot regarding a refund. Telling me I should have replied to a specific email to obtain a refund. I was going to alter my review but I think I'll leave it here. And using time and date stamps of automated replies "due to covid we are receiving" as actual replies is laughable. Very untrustworthy.
We managed to book a test ourselves directly on the government website before this company found one for us. The customer service was unfortunately pretty rude too.
Absolutely disgusted with this “company”. I was going to get a free account and then they basically said there’s no point and to pay, and well, I was trusting in them. But soon after payment I realised I should never of paid them. They took £19.99 from my account. Their website is shocking and wouldn’t allow me to click anything apart from the ‘terms of service’ which it goes on to say you have to pay another fee in order to book a test they find. It doesn’t even state how much that is. I emailed them and they replied saying they’re very busy, I grew more anxious so emailed again saying they must cancel my payment twice. No reply. Ironic that a few minutes later I received a text from them saying they’d “found a booking”. No thanks. I’ve called my bank to cancel my card as I’m so anxious they’ll steal more money from me, so they definitely can’t steal more money. I will be starting a dispute 15 days after payment is taken to get my money back and hopefully make as many people as possible know how terrible these people are. thieves.
Its a scam, they have taken £19.99 and not given a single date. The issue is I tried for a week to get a driving test in London and would never have used this app but it seemed like the only available resource to book a physical exam Dogdey website and no human response. Dont bother wasting money and book yourself either through an instructor or on the DVLA website in a county near you if your location and dates are not available.
Test Cancellations is an online service dedicated to helping individuals secure driving test cancellation slots efficiently. By continuously monitoring the DVSA database over 1,000 times a day, the company enables users to find available driving test dates that may arise due to cancellations. Customers can sign up in under two minutes, specify their test preferences, and receive instant notifications via SMS when a suitable cancellation slot becomes available. The service targets learner drivers who may be facing long wait times for their driving tests and are looking for a quicker solution. Test Cancellations offers a straightforward cancellation finder service, with transparent pricing and various payment options, including major credit/debit cards and mobile payment methods. With features like AutoBook and priority notifications, the company aims to streamline the process of securing driving test appointments for its users.
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