The National Training Academy (TNTA) reviews & trust report
The National Training Academy (TNTA) is a trusted provider of online and face-to-face training, specializing in a diverse range of CPD certified courses tailored for various sectors, including housing, charity, public, and private organizations. With over 10 years of experience in online learning, the company offers more than 80 courses designed to meet the professional development needs of both businesses and individuals.
TNTA's training solutions are accessible 24/7, allowing participants to learn at their own pace. The company provides an intuitive learning management system (LMS) that enhances the training experience through interactive content and online support. Additionally, TNTA offers bulk pricing options for businesses seeking to train multiple staff members efficiently. By focusing on quality training and flexible delivery methods, The National Training Academy aims to support the growth and development of its clients in a variety of professional contexts.
The National Training Academy (TNTA) has a positive customer experience.
The National Training Academy (TNTA) receives overwhelmingly positive feedback for its well-structured and comprehensive courses, with many reviewers praising the quality of content and ease of navigation. Customers appreciate the excellent support from staff, noting quick responses to inquiries and a user-friendly interface.
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The training programs, such as those for minute taking and safeguarding, are highlighted as valuable resources that effectively enhance skills and knowledge. However, a few reviewers mention concerns about outdated materials, suggesting that some content may need refreshing. Despite this minor criticism, the overall sentiment remains highly favorable, with many expressing satisfaction with their learning experiences. Overall, TNTA is regarded as a top choice for professional training.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.7
48
100%
-0.1
● Low
4.7 / 5 overall
=
48 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.7▼ 0.1
12-month avg
4.8
All-time
4.7
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
5.0
1
Oct 24
4.0
1
Nov 24
5.0
1
Dec 24
—
0
Jan 25
5.0
3
Feb 25
—
0
Mar 25
5.0
2
Apr 25
5.0
1
May 25
4.0
1
Jun 25
—
0
Jul 25
4.5
2
Aug 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 48 most recent reviews.
Top praiseof 46 positive reviews
Easy to use41%
19 mentions
Customer service22%
10 mentions
Helpful support17%
8 mentions
Prices & value11%
5 mentions
“Means I can allocate budget elsewhere while staying compliant, safe in the knowledge that the content and delivery ar...”
On “Easy to use” · Jul 30, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Education & Training.
Overall rating and review count for this company and similar companies
It’s a good course, big problem with not being able to continue the course on an iPad or iPhone, you can do the first module then can’t go any further than question 1. As most people have iPads I think they need to sort this problem out!
This was a good course, well planned and delivered.
The only criticism is that this referred to English legislation which is different in Scotland and it should acknowledge that.
Is The National Training Academy (TNTA) a legitimate company?
Yes, The National Training Academy (TNTA) is a legitimate company with numerous verified reviews and a high average rating of 4.8/5. Customers consistently report positive experiences, highlighting the quality of the courses and responsive customer service.
Is The National Training Academy (TNTA) a scam?
No, The National Training Academy (TNTA) is not a scam. Verified reviews indicate a pattern of satisfied customers who appreciated the comprehensive course content and effective support, ensuring a safe learning environment.
What types of courses does The National Training Academy (TNTA) offer?
TNTA offers a wide range of online training courses, including safeguarding, minute taking, and leadership courses. Reviews often commend the well-structured and informative nature of these training programs.
What are the payment options for TNTA courses?
The National Training Academy (TNTA) provides various payment options for their courses, making it accessible for individuals looking to upskill. Reviewers have mentioned that the pricing is reasonable and offers good value for the quality of training received.
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How can I contact customer support at TNTA?
Customer support at The National Training Academy (TNTA) can be contacted through their website, where users have reported quick responses to technical issues and inquiries. Reviewers have praised the attentiveness and helpfulness of the support staff.
Alternatives to The National Training Academy (TNTA)
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Proud to come across TNTA, I have had to study and get certified in some areas I have been planning to do, added to the experience and is helping me with aiming for higher paid jobs.
The course was very helpful but what stood out for me the most was the way they have made it very easy to navigate. They also had videos to support the course and that made it easier to understand. Great Platform
Excellent course on Designated Safeguarding Person (Wales)
Excellent course on Designated Safeguarding Person (Wales). Detailed content but carefully structured. I felt I learned more from this than listening to a talk or watching a video. It took me more than 1.5hrs but that was because I took notes throughout. The review exercises and simple practice questions help concentration and learning. Very reasonable price. I don't normally give feedback but this was good. I would recommend it. I also love the option to go back and review it afterwards for up to 1 year!
I found the course I did with TNTA really good. The value was also good and I was able to dip in and out as I needed. The course I did was regarding a treasurer's role and was very informative. I would definitely recommend the TNTA and I am likely to be signing up for another course in the near future. So glad I came across them
I have had an issue due with a different provider of training courses and have left a very honest review, however to the wrong company. Claire, has gotten in contact with me and did her absolute best to sort the situation out. She has also been in contact with the company for which my initial review was for, and realised just how much truthfulness there was in my review. She has even offered to provide me with the refund on behalf of the company the initial review was for which she did. I have nothing but praise words for their customer care service and the dedication of their employees to sort out any problems that a customer might have. I would warm heartedly recommend this company, as their courses have also been very helpful and allowed me to achieve my goals. I would offer 10 Stars to them if I could.
Great Training Provider!!!
It has been well over a year since I came across this company. No issues whatsoever, great courses which meet our needs and an excellent customer service.
What else can we ask for....
Well done TNTA!!!
I was looking for some particular training (to do with rental agreements) but didn't imagine that what I wanted would even exist. However, I stumbled across The National Training Academy website and whilst browsing through their website I found exactly what I was looking for. I thought the price might be a trick and called the office expecting to get an answering machine. But no, I spoke to a lovely lady who answered all my queries. It all stacked up and I bought the on-line training. It's brilliant ! It's exactly what I was looking for and went into the subject to the level I needed. The online presentation material is very well laid out with the modules list set out at the beginning. I'm working my way through the modules now. A bout of heavy flu has temporarily halted my progress but I can't wait to log back on and get started on the next module. Would happily recommend.
Thank you
Mehmood
The National Training Academy (TNTA) is a trusted provider of online and face-to-face training, specializing in a diverse range of CPD certified courses tailored for various sectors, including housing, charity, public, and private organizations. With over 10 years of experience in online learning, the company offers more than 80 courses designed to meet the professional development needs of both businesses and individuals.
TNTA's training solutions are accessible 24/7, allowing participants to learn at their own pace. The company provides an intuitive learning management system (LMS) that enhances the training experience through interactive content and online support. Additionally, TNTA offers bulk pricing options for businesses seeking to train multiple staff members efficiently. By focusing on quality training and flexible delivery methods, The National Training Academy aims to support the growth and development of its clients in a variety of professional contexts.