Trustadvisor is a review platform designed to facilitate the collection and display of customer feedback for businesses across various industries. By providing a space for customers to share their experiences, Trustadvisor aims to enhance transparency in consumer decision-making. The platform enables businesses to engage with their customers, respond to reviews, and improve their services based on feedback received. The primary customers of Trustadvisor include businesses seeking to build their online reputation and consumers looking for reliable insights before making purchasing decisions. By leveraging user-generated content, Trustadvisor helps companies understand customer sentiment and fosters trust among potential clients. With its user-friendly interface, the platform serves as a valuable resource for both businesses aiming to showcase their credibility and consumers seeking authentic reviews.
Trustadvisor receives a mixed reception from users, with a significant number expressing dissatisfaction. While some customers appreciate the great service and discounts offered, many others report serious issues.
Common complaints include difficulties with connectivity, as users often mention being unable to access their accounts or receive necessary notifications. Additionally, there are allegations of scams and poor customer support, with some reviewers feeling misled or ignored. Despite a few positive experiences highlighting the quality of service, the overwhelming sentiment reflects frustration and disappointment. Overall, Trustadvisor struggles to maintain a positive reputation among its users.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.4 | 60 | 100% | +1.2 | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 3.0 | 2 |
| Nov 24 | 3.0 | 2 |
| Dec 24 | 1.0 | 4 |
| Jan 25 | 2.0 | 6 |
| Feb 25 | 2.3 | 3 |
| Mar 25 | 3.7 | 3 |
| Apr 25 | 3.0 | 4 |
| May 25 | 1.0 | 1 |
| Jun 25 | 1.0 | 3 |
| Jul 25 | 5.0 | 1 |
| Aug 25 | 1.0 | 2 |
| Sep 25 | 4.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Highly recommend URFX”
“On 29 May 2025, I booked and paid for Air India Business Class flights (BLR → LHR → BLR) through EaseMyTrip for £2,096”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Customer Support Tools.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 2.4 out of 5 (poor) | 50 out of 100 | 3.0 out of 5 (fair) | 1.6 out of 5 (poor) | +9% | 60 | |
| 2.2 out of 5 (poor) | 100 out of 100 | 1.1 out of 5 (poor) | 1.9 out of 5 (poor) | +8% | 224 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 3.2 out of 5 (fair) | −67% | 199 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 4.8 out of 5 (good) | −2% | 93 | |
| 5.0 out of 5 (good) | 67 out of 100 | 5.0 out of 5 (good) | — | — | 22 |
Bottom line: Trustadvisor is #4 of 5 on overall rating in this group. On website & app, Elfin scores higher (4.8 vs 1.6).
60 reviews of Trustadvisor. Filter by what matters to you.
J'ai fais mes cours schez InterMaeché Gistoux hier = viande et légumes très et tromperie: tarte Brésiilenne La Lorraine 6 personnes à 14,5€ ! était constituée de DE VRAIES ARNAQUES !3,5 cm de flan et seulement 1,5cm de crème fraîche...DE VRAIES ARNAQUES !
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 35% of recent reviews are 4–5★ and 63% are 1–2★.
Trustadvisor is a review platform designed to facilitate the collection and display of customer feedback for businesses across various industries. By providing a space for customers to share their experiences, Trustadvisor aims to enhance transparency in consumer decision-making. The platform enables businesses to engage with their customers, respond to reviews, and improve their services based on feedback received. The primary customers of Trustadvisor include businesses seeking to build their online reputation and consumers looking for reliable insights before making purchasing decisions. By leveraging user-generated content, Trustadvisor helps companies understand customer sentiment and fosters trust among potential clients. With its user-friendly interface, the platform serves as a valuable resource for both businesses aiming to showcase their credibility and consumers seeking authentic reviews.
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