Trustadvisor is a review platform designed to facilitate the collection and display of customer feedback for businesses across various industries. By providing a space for customers to share their experiences, Trustadvisor aims to enhance transparency in consumer decision-making. The platform enables businesses to engage with their customers, respond to reviews, and improve their services based on feedback received. The primary customers of Trustadvisor include businesses seeking to build their online reputation and consumers looking for reliable insights before making purchasing decisions. By leveraging user-generated content, Trustadvisor helps companies understand customer sentiment and fosters trust among potential clients. With its user-friendly interface, the platform serves as a valuable resource for both businesses aiming to showcase their credibility and consumers seeking authentic reviews.
Trustadvisor receives a mixed reception from users, with a significant number expressing dissatisfaction. While some customers appreciate the great service and discounts offered, many others report serious issues.
Common complaints include difficulties with connectivity, as users often mention being unable to access their accounts or receive necessary notifications. Additionally, there are allegations of scams and poor customer support, with some reviewers feeling misled or ignored. Despite a few positive experiences highlighting the quality of service, the overwhelming sentiment reflects frustration and disappointment. Overall, Trustadvisor struggles to maintain a positive reputation among its users.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.4 | 60 | 100% | +1.2 | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 3.0 | 2 |
| Nov 24 | 3.0 | 2 |
| Dec 24 | 1.0 | 4 |
| Jan 25 | 2.0 | 6 |
| Feb 25 | 2.3 | 3 |
| Mar 25 | 3.7 | 3 |
| Apr 25 | 3.0 | 4 |
| May 25 | 1.0 | 1 |
| Jun 25 | 1.0 | 3 |
| Jul 25 | 5.0 | 1 |
| Aug 25 | 1.0 | 2 |
| Sep 25 | 4.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Highly recommend URFX”
“On 29 May 2025, I booked and paid for Air India Business Class flights (BLR → LHR → BLR) through EaseMyTrip for £2,096”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Customer Support Tools.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 2.4 out of 5 (poor) | 50 out of 100 | 3.0 out of 5 (fair) | 1.6 out of 5 (poor) | +9% | 60 | |
| 2.2 out of 5 (poor) | 100 out of 100 | 1.1 out of 5 (poor) | 1.9 out of 5 (poor) | +8% | 224 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 3.2 out of 5 (fair) | −67% | 199 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 4.8 out of 5 (good) | −2% | 93 | |
| 5.0 out of 5 (good) | 67 out of 100 | 5.0 out of 5 (good) | — | — | 22 |
Bottom line: Trustadvisor is #4 of 5 on overall rating in this group. On website & app, Elfin scores higher (4.8 vs 1.6).
60 reviews of Trustadvisor. Filter by what matters to you.
I am also a victim of being scammed by national furniture and Zachary Cole. They apparently have now closed the business. I have reported this to Qld Police as a cybercrime. I would encourage all victims to do the same. I want this guy in prison for fraudulent activities.
J'ai beau demander à me connecter , il m'envoient une notification pour me dire que je vais recevoir un code sur mon gsm que je ne reçois jamais.donc je n'ai plus accès à mes cartes de magasins
If I could give less than one star I absolutely would. I have been dealing with a never-ending GoFundMe email thread from an unresponsive and unprofessional team. I am apart of a non-profit that has provided mutual aid and works with humanitarian crisis' based in the US for nearly two years now, and we have never had any issues with fundraising and or distributing of aid especially when these are emergency funds being raised with full transparency as to where the funds are going and how they are being used. There are multiple updates we post as an organization, we are vetted, and established yet I have been in a never ending email thread constantly being told that they are reviewing us to ensure we are under their compliance. I have read through the compliance and legal forms and we have provided everything and more. It's incredibly unprofessional and gross behavior to deny established groups and medical professionals the funds they need in order to carry out daily operations. I am urging you to use any other outlet than GoFundMe, especially if you are raising emergency or necessary funds, since there seems to be no care for human life or humanitarian assistance. Given that our organization has been constantly asking for months for anyone to lift our suspension rooted in no actual reasoning, let alone respond to us, let alone give any specifics or updates, I strongly suggest going with any other fundraising platform. I am frustrated and disappointed and will be notifying other's to not go through GoFundMe, when other platforms have never been this callous and unprofessional.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 35% of recent reviews are 4–5★ and 63% are 1–2★.
Metro bus is about as useful as a nuns private parts... absolutely atrocious. Hope you like waiting around for over an hour then going outta the way just to meet up with another bus that also dont take you to where you need to go.....
Received a WhatsApp text to the site Playojo.app. This site is being misused as Playojo.com, yet it does not exist as a legit site. They give a 500-dollar free bonus and when you start earning good winnings, they force you to make a deposit before withdrawals are allowed as a verification process.
On 29 May 2025, I booked and paid for Air India Business Class flights (BLR → LHR → BLR) through EaseMyTrip for £2,096. They immediately took my payment and issued a booking reference (PNR). Within hours, their call centre agent informed me the fare was “not confirmed,” demanding an additional £650—then quickly offering to reduce the surcharge to £325 as a “compromise.” Alternatively, they would deduct a £213 cancellation fee, despite never issuing an actual ticket. When I declined their unreasonable demands and requested a full refund, EaseMyTrip resorted to obstructive tactics, repeatedly transferring me between agents and refusing to refund my money without penalties. This practice is a blatant example of bait-and-switch, clearly prohibited under UK consumer protection law. I have initiated a Section 75 claim with my card issuer and reported EaseMyTrip to both the Civil Aviation Authority and the Competition and Markets Authority. All I wanted was a straightforward booking or a hassle-free refund. Instead, I am left fighting to retrieve money for a service they failed to deliver. Verdict: Absolutely avoid EaseMyTrip. Book directly with airlines or through reputable, ATOL-protected agents.
Lyft allowed a thief driver who stole my phone to accept a ride. I had to get the police involved and the case is still ongoing. Also charged a returned item fee when the driver never responded to my messages or over 20 calls from Lyft support. Shady, illegal business practices. It's disgusting that we have to live in this substandard rideshare duopoly.
BEWARE OF GROUPON!! 😡 Be VERY careful when you order from them. Never again will I use their service. I ordered and PAID for two items. One is faulty and one is missing. What a Waste of Money!!!!!!!! No responses, no help and no refund!!!!! Really upsetting and disappointing!!!! 😥
Valentine’s Day flowers ordered from Floward.com for delivery in KSA on Valentine’s Day 14th February have been incorrectly delivered 4 days early. Reported by Floward as being received but the identified recipient is not at the address. Now fighting to get a refund as the flowers will die before 14th.
Padel racket besteld bij Decathlon. Na dagen wachten kreeg ik bericht dat de bestelling in 'Den Dolder' was afgeleverd, terwijl bevestigd was dat deze thuis (10km verderop) afgeleverd zou worden. Ik moest er zelf achter komen dat het pakket bij een UPS punt lag en vervolgens 2x17 minuten in de auto rijden voor het pakketje. Benieuwd of Decathlon mijn brandstof en reistijd vergoedt!
On the 31st Of October 2024 i ordered ten bottles of Black Seed Oil the following day i recived them opened both boxes i only got seven bottles. I emailed the company along with my order number told them i only got seven bottles in total i got a reply from Thomas you was sent ten bottles three in the small box seven in the big box. I replied i can reassure you i only got seven bottles two in the small box and five in the big box. That same day Thomas replied he had the audacity to tell me you was sent ten bottles of Black Seed Oil the order was carefully weighed and checked several times it would be impossble to have sent you only seven bottles i remember going to the basement and getting the bottles my self we are a hard working family youre mererly trying to take the food from our table this is fraud i shall call the police we do not want you bying from our compnay any more. The Black Seed Oil Co sound like fraudsters £200 plus pounds i spent on that order they accually think i am trying to commit fraud beacuse of a error on his part.
This company is atrocious, first of all they took £1200 off me without processing my order TWICE which took 35 days to come back into my account, then I finally got my order through, the theraguns were too big so I returned them. My return was delivered 1 and a half months ago and they're refusing to refund me. DONT BUY FROM HERE! Jose from customer service also unhelpful. Confirmed receipt of return but still hasn't refunded my money back ?🤔🤔🤔
Oplichters. Kijk ajb uit met dit bedrijf. Ze vragen veel te veel geld en geven geen factuur. Als je belt voor een factuur hangen ze meteen op.
Went to The Riviera Hotel on 22.11.24..the lift was confusing and mobility scooters could go no further than the lobby, not allowed in the one lift. No grab rails in the shower or by the toilets..steps to sports bar difficult.. explained when I booked with Leisuretime that I am disabled.. definitely not a suitable hotel for anyone disabled..no help with carrying my meal back to my seat in restaurant. Food was lovely..Our heating wasn't working either. Manager very abrupt to us. Did complain after and was told that its an old hotel..
J'ai commandé et payé 69.99€ un tapis de 2m/3m chez Pinadola le 25 novembre de cette année, chez SP kalo home, le numéro de suivi indiquait qu'il était dans ma boite aux lettres. Hors déjà un tapis de 2m/3 dans une boîte aux lettres ce n'est pas crédible, mais il n'y avait aucun mot expliquant où il était. Je ne l'ai simplement pas reçu, malgré mes mails de réclamations aucune réponse
Here is a conversation on WhatsApp I had with a person pretended to be “Rachel” ; She was very mean and disrespectful to me. “You can leave now. This is not the right job for you. You're destined to be poor” was wrote because I haven’t the $24 to complete the next task. I was very offended ! And she blocked my number!
I rented from this firm November 7, 2024 Beware of CRC car rental in Lisbon, stay away and do not rent from them. Don't trust Google reviews, many are fake, go to Trustpilot and Tripadvisor. My experience with them was disastrous, a real scam that will remain etched in my memory as one of the worst rental experiences of my entire life. When returning the car I was faced with unjustified additional charges. I rented a car from CRC for a period of 29 days from November 7, 2024 to December 6. On the day of pick-up, they made me sign a digital document showing multiple scratches and dents on the car. The car, a Peugeot 204, had 54,869 km on the odometer. I ask for a copy of the document and contract which they refuse to provide me saying they will send it by email so it is impossible for me to corroborate the signed document with the actual condition of the car. I took a quick video of the multiple scratches on the car but as the car was along a wall on the passenger side I did not crawl to take the lower part of the car. They asked for a deposit of 1400 euros as security for any damage I would be responsible for. To my surprise the full amount was taken from my Visa card. They also charged me 101.55 euros for a full tank of petrol which was a scam as the tank could not hold that much and then asked me to return it empty!! Of course delivering the car early in the morning for a flight always leaves plenty of petrol. When I returned the car the attendant took a long time to show me all the scratches and dents on the car and finally came up with the accusation that I was responsible for 900 euros of damage. They claim to have a previous video of the car damages, however they will not show it to you. It was all a scam and they stole my deposit of 1400 euros. Then in the end they send me an email to tell me that only 284 euros will be returned to me. When arguing with them they called a security guard who bullied me. No one should have to go through such distress when leaving Portugal. The Portuguese are honest, respectful and calm, it's a shame that these scammers give them a bad reputation.
Joy Trips Purchased lined leggings from them. Fit nothing like the size description says. After a couple of emails back and forth (they were very quick to respond) where they asked if I could 'give it to someone else' they gave a £5 refund. This was after waiting nearly a month for the product to arrive (ordered 18th Oct 2024 and arrived 4th Nov 2024). Be careful when buying from them.
Trustadvisor is a review platform designed to facilitate the collection and display of customer feedback for businesses across various industries. By providing a space for customers to share their experiences, Trustadvisor aims to enhance transparency in consumer decision-making. The platform enables businesses to engage with their customers, respond to reviews, and improve their services based on feedback received. The primary customers of Trustadvisor include businesses seeking to build their online reputation and consumers looking for reliable insights before making purchasing decisions. By leveraging user-generated content, Trustadvisor helps companies understand customer sentiment and fosters trust among potential clients. With its user-friendly interface, the platform serves as a valuable resource for both businesses aiming to showcase their credibility and consumers seeking authentic reviews.
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