TurboTax is a tax preparation software and service that helps individuals and businesses prepare and file their tax returns. The platform offers both self-service software options and access to tax professionals for guidance during the filing process. TurboTax provides various product tiers to accommodate different tax situations, from simple returns to more complex filings involving multiple income sources and deductions.
TurboTax receives a generally positive reception from users, particularly for its efficiency in filing and strong audit support. Reviewers appreciate the software's ability to streamline the tax process, with many noting that it saves time and reduces errors through features like automatic transaction imports.
Users find the interface user-friendly, especially for straightforward business taxes, and commend the step-by-step guidance it provides. However, some customers express frustration with the upgrade process, describing it as confusing and disappointing, particularly when transitioning from basic to more advanced features. Additionally, there are concerns about the overall cost, as many feel that the fees can accumulate quickly with add-ons. Despite these criticisms, TurboTax remains a solid choice for many, especially small business owners.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Accounting Software.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 4.6 out of 5 (good) | 50 out of 100 | — | 581 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 367 | |
| 2.2 out of 5 (poor) | 100 out of 100 | +8% | 224 | |
| 4.2 out of 5 (good) | 100 out of 100 | −67% | 199 |
12 reviews of Turbotax. Filter by what matters to you.
6 months ago
Works well for basic business returns but the cost adds up quickly with all the add-ons they push. Wish they were more upfront about the final price.
6 months ago
Used TurboTax for my small business taxes this year and it walked me through everything step by step. The interface is intuitive and caught several deductions I would have missed. Only downside is the... See more
6 months ago
Been using TurboTax Business for three years now and it's been a game changer. Saves me hundreds in accountant fees and the audit protection gives me peace of mind. The step-by-step guidance makes eve... See more
6 months ago
The software itself is solid and handles complex tax situations well. However, when I needed help with a specific business expense question, customer support took forever to respond and wasn't very kn... See more
Quick answers to the questions people ask most.
TurboTax supports all major tax forms including 1040, Schedule C for business income, rental property forms, and investment income reporting. The software handles simple returns through complex situations like self-employment, rental properties, stock sales, and multiple income sources. Different TurboTax versions are available based on your tax complexity needs.
TurboTax pricing varies by version: Free Edition for simple returns, Deluxe for homeowners and charitable donors, Premier for investors, and Self-Employed for business owners. Prices typically range from free to around $120+ for the most comprehensive version. State returns usually cost an additional fee.
Yes, TurboTax offers TurboTax Live services where you can get help from CPAs and enrolled agents. You can choose from tax advice, review of your return, or full-service preparation. This service is available through video chat, phone, or one-way screen sharing.
TurboTax uses bank-level 256-bit SSL encryption to protect your data during transmission and storage. They are SOC 2 Type II certified and follow strict security protocols. Your information is never sold to third parties and access is limited to authorized personnel only.
TurboTax Free Edition is available for simple tax situations including W-2 income, limited interest and dividend income, and standard deductions. The IRS Free File program is also available through TurboTax for eligible taxpayers with adjusted gross income under certain thresholds. More complex situations require paid versions.
TurboTax provides error-checking throughout the process and offers audit support if you're selected for review. If you need to correct a filed return, you can file an amended return using Form 1040-X. TurboTax also offers accuracy guarantees and will pay penalties and interest if their calculations are wrong.
Yes, TurboTax can import prior year returns from TurboTax and other tax software. You can also import W-2s, 1099s, and other tax documents directly from employers and financial institutions. The software can connect to over 1 million employers and financial institutions for automatic import.
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Works well for basic business returns but the cost adds up quickly with all the add-ons they push. Wish they were more upfront about the final price.
Used TurboTax for my small business taxes this year and it walked me through everything step by step. The interface is intuitive and caught several deductions I would have missed. Only downside is the price keeps going up each year.
Been using TurboTax Business for three years now and it's been a game changer. Saves me hundreds in accountant fees and the audit protection gives me peace of mind. The step-by-step guidance makes even complicated depreciation schedules manageable.
The software itself is solid and handles complex tax situations well. However, when I needed help with a specific business expense question, customer support took forever to respond and wasn't very knowledgeable. The automated features are great though, especially the import from QuickBooks.
Had to deal with an IRS audit last year and TurboTax's audit defense team was incredibly helpful. They handled everything professionally and the issue was resolved quickly. Worth every penny just for that peace of mind.
Love how it connects with my bank accounts and credit cards to import transactions automatically. Makes tracking business expenses so much easier and reduces errors significantly.
Filed our partnership return without major issues. The K-1 generation was accurate and the e-filing was smooth. Could use better explanations for some of the more technical sections, but overall recommended.
As a freelancer, this made filing so much easier than doing it manually. The mobile app is convenient for uploading receipts throughout the year. Sometimes the interface feels a bit cluttered with upsells, but overall very satisfied with the accuracy.
Great for straightforward business taxes but if you have unique situations, it can feel restrictive. The interview-style questions are helpful for beginners though.
Does exactly what it promises. Filed my LLC taxes without any issues and got my refund quickly.
Used the basic version for years but when my business grew, the upgrade process was confusing and I ended up paying for features I didn't need. The tax preparation itself was fine but the pricing structure is frustrating.
Fast, accurate, and saves time compared to manual filing. The error-checking feature caught a mistake that could have been costly.
You can typically start preparing your return in late January when TurboTax releases the current tax year version. The federal filing deadline is usually April 15th, though it may be extended in some years. TurboTax allows you to prepare your return early and file as soon as the IRS begins accepting returns.
You can choose direct deposit or a paper check for your refund. E-filed returns with direct deposit typically arrive within 21 days, while paper returns take 6-8 weeks. TurboTax also offers refund advance options and the ability to split your refund into multiple accounts or use it to pay for TurboTax fees.
TurboTax offers support through their help center, community forums, live chat, and phone support during tax season. Phone support hours are typically extended during peak filing season (January through April). Premium customers and TurboTax Live users receive priority support access.
TurboTax is a tax preparation software and service that helps individuals and businesses prepare and file their tax returns. The platform offers both self-service software options and access to tax professionals for guidance during the filing process. TurboTax provides various product tiers to accommodate different tax situations, from simple returns to more complex filings involving multiple income sources and deductions.
