Extremely poor service very poor l had…
Extremely poor service very poor l had to leave my account with funds because they could not change my number.stay away l have had a lot of people complaining
Bitget Wallet is a cryptocurrency wallet designed for users seeking a safe and efficient way to manage, trade, and grow their digital assets. Catering to a diverse audience, including individuals interested in Web3 and decentralized finance (DeFi), the platform offers features such as automated interest earnings, simple one-click trading, and instant global transactions. The wallet supports various cryptocurrencies, allowing users to earn stable returns on stablecoins and major tokens. Bitget Wallet aims to provide a seamless experience for its 100 million users, ensuring that everyday finance is accessible through the innovative use of blockchain technology. With its user-friendly interface and comprehensive services, Bitget Wallet positions itself as a reliable choice in the rapidly evolving cryptocurrency landscape.
Bitget Wallet receives mixed feedback from users, reflecting both positive experiences and significant concerns. Many customers appreciate the wallet's intuitive design, ease of use, and fast transaction speeds, highlighting its suitability for both beginners and experienced users.
Reviewers also mention the wallet's multi-chain support and low fees as notable advantages. However, a substantial number of users report serious issues, including blocked funds, poor customer service, and allegations of scams, with some claiming their accounts were compromised. Complaints about automated support responses and a lack of effective communication exacerbate frustrations. Overall, while Bitget Wallet has its strengths, the negative experiences shared by many users raise serious red flags about its reliability.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
Why sources differ: CrowdTrust rates this company 5.0, Trustpilot 3.5. Trustpilot carries the most weight (98% of the score).
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.5 | 60 | 98% |
Monthly average rating from reviews written by people · latest review Nov 2026.
| Month | Average | Reviews |
|---|---|---|
| Dec 25 | 1.0 | 1 |
| Jan 26 | 4.6 | 23 |
| Feb 26 | — | 0 |
| Mar 26 | 2.3 | 3 |
| Apr 26 | 1.0 | 2 |
| May 26 | — | 0 |
| Jun 26 | 2.0 | 1 |
| Jul 26 | 2.0 | 2 |
| Aug 26 | — | 0 |
| Sep 26 | 1.0 | 1 |
| Oct 26 | 2.3 | 3 |
| Nov 26 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 61 most recent reviews.
“Bitget Wallet is fast, secure, and super easy to use, making on-chain trading feel smooth even for beginners”
“SCAM SCAM SCAM La app Bitget Wallet es SCAM Anuncio del BTC LN web3”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Web3 & Cryptocurrency.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.5 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | 4.1 out of 5 (good) | 3.0 out of 5 (fair) | — | 61 | |
| 1.5 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.7 out of 5 (poor) | 1.8 out of 5 (poor) | — | 62 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | — | 4.3 out of 5 (good) | — | 25 | |
| 3.4 out of 5 (fair) | 100 out of 100 | — | — | — | — | 20 | |
| 5.0 out of 5 (good) | 33 out of 100 | — | — | — | — | 6 |
Bottom line: Bitget Wallet is #3 of 5 on overall rating in this group. On website & app, Kolo scores higher (4.3 vs 3.0).
61 reviews of Bitget Wallet. Filter by what matters to you.
Extremely poor service very poor l had to leave my account with funds because they could not change my number.stay away l have had a lot of people complaining
Bitget Wallet itself is a major thief! Last night around 3 AM, I received some funds and stored them in my wallet. Upon waking up in the morning, I discovered that the entire amount had been transferred to another address—a transaction I never authorized. I had both 2FA and Passkey enabled on my account, making unauthorized access from another device is impossible. The most frustrating part is Bitget Wallet's AI-driven response system; there is no easy way to quickly contact the support team. The 'Submit Ticket' button on their support page isn't even working. I also tried contacting Bitget Exchange, but they were unable to help me in any way. Stay away from BitGet Wallet!
SCAM SCAM SCAM La app Bitget Wallet es SCAM Anuncio del BTC LN web3.bitget.com en academy what-is-lightning-network Aquí mi prueba en un video captura. En los registros se ve que deposité SATS pero nunca los retiré y tengo 0 de saldo. Al principio salia el saldo pero no los podía sacar porque me decia que la red estaba en mantenimiento. El video esta en Youtube Usuario o cuenta @AlanBenvenuto1 Nombre del short Bitget Wallet SCAM
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
| ● Low |
CrowdTrust Low volume · weighted down | 5.0 | 1 | 2% | — | ● Not enough data |
Polarized pattern: few middle ratings. 62% of recent reviews are 4–5★ and 36% are 1–2★.
Zeer slecht ze zullen contact opnemen maar helemaal niks van gehoord mijn geld is zomaar verdwenen zonder er opdracht te geven ik heb al 5 keer geschreven helemaal geen antwoord weg blijven van Bitget wallet helemaal onveilig
I strongly advise everyone to stay away from this platform. My funds have been blocked for over 4 months with no valid explanation. Every time I try to withdraw, I either receive no response or vague excuses from support. This is completely unacceptable. A legitimate platform does not freeze users’ funds for months without transparency or resolution. Customer support has been ineffective and unhelpful, and there has been no concrete solution provided despite repeated requests. At this point, I am seriously concerned about the safety of users’ funds. I cannot recommend this service to anyone. Be very careful before depositing your money here.
I’ve been dealing with blocked funds on this app for over 4 months now, and the experience has been extremely frustrating. Despite multiple attempts to contact support, I keep receiving the same generic responses with no real updates or resolution. My account functionality has been restricted without any clear explanation, and my money is essentially inaccessible. This lack of transparency and accountability is unacceptable. I expected a reliable service, but instead I’ve encountered delays, poor communication, and what feels like a complete disregard for users. I strongly advise others to be cautious before trusting this platform with their funds.
Bitget wallet has started to record screen by itself, I have an iPhone and I’m sure I don’t activate it, in addition, to activate it I should turn up to view control panel and tap record screen button. I didn’t 100% sure, I only see how clock indicator has change color red indicating screen recording activated. Incredible…
THIS EXCHANGE IS THE WORST EXCHANGE IN THE WORLD AND NOONE SHOULD USE IT. I did not connect my wallet to any dodgy sight. I have not stored my phrase on my camera roll and no one knew my seed phrase not even myself! Your moneys not safe with these scammers they steal it. It’s internal fraud and I am currently taking legal action against these low life dirty scammer of an exchange
The crypto company I am dealing with is call Bitgetweb3.capital not Bitgetweb3 this was a third party group.
BEWARE: P2P Scammers on Bitget caused my Bank Freeze! Warning to all P2P sellers! My bank account was frozen for fraud investigation after selling USDT to buyers Virushi and UdahMYR on 16 Jan 2025. Bitget support is ignoring my official bank evidence and refuses to provide trade receipts because the orders are "archived." Orders involved: 1. 1263582619544412161 (RM 999.98) 2. 1263581094583558145 (RM 3,999.961) How can we trust this platform if they don't help when bank accounts get blocked by dirty money?
Title: Scam site – funds confiscated after fake “Ethereum rewards activity” This website (lufgy.cc) is a complete scam. They lure you in by offering Ethereum ERC and mining investments. At first, everything looks normal and you’re encouraged to deposit more. Once you invest a larger amount, they suddenly claim you must join an “Ethereum rewards activity” to withdraw your funds. To complete this so-called activity, they demand a huge additional deposit. If you can’t pay it, they freeze and confiscate all your previous investment, saying you didn’t fulfill the activity conditions. They keep changing excuses: New reward tasks Fake account violations Withdrawal restrictions Requests for more deposits No matter what you do, withdrawals never happen. There is no real mining, no real Ethereum rewards, and no way to get your money back. This platform is designed to drain users step by step. Avoid lufgy.cc at all costs.
No usen está billetera ma acabaron de hackear mi cuenta en estos momentos y no he recibido ningún apoyo de Bitget
I can confirm that this software is scam. I tried to withdraw funds. I could do this 4x when I tried to withdraw an amount of 2000 USDT then I got the request to pay a ransom of 5000 USDT until this my funds stay frozen and cnnot be withdrawn. So they have stolen my property. It is absolutly scam like
Bitget à encaissé 9490 euro m'appartenant et sous maint prétexte ne veulent pas me les restituer,ce sont des voleurs
No usen esta billetera, es una estafa, los cambios de monedas estan mal y nunca te deja retirar tu dinero
Wim Sanders 3 reviews A day ago Rated 1 out of 5 stars i have in safepal wallet 03-rgp a… i have in safepal wallet 03-rgp an amount of $5904 have good contact so she says what do you want to withdraw I say $5000 okay then I got an email from safepal that I first have to transfer $999.88 so invest again then I can withdraw that $5000 is this normal I hear and read that it is not then they now have the wrong person in front of them this is a scamj
esta es una billetera falsa, los cambios de monedas están mal siempre te roban dinero al hacerlos y cuando tratas de retirar el dinero da error y nunca te deja retirar todo tu dinero, no la usen.
Scam fees are added after swap is approved in "bitget wallet" tron USDT -> ethereum USDT. It was 1to1 on preview, and took -0.7% after I approved the swap(bridge). Transaction couldn't be canceled.
Its super scam..I have friend who want to withdraw his money but suddenly they keep saying him ut has error in their system which is seems like they are super scammer to cheat peoples money..if have only -0 star on this I will put..I'm telling you that this is good only at beginning after that they will keep you hang to not get your money..better they shut this kind of crypto..or remove any permit in license..believe me they shit.😡😡😡😡😡
Bevor mein Geld zurück gebucht werden kann, soll man erstmal tüchtig einzahlen. Man soll VERTRAUEN, aber wo bleibt bereits eingezahltes Vermögen?
Bitget Wallet is a cryptocurrency wallet designed for users seeking a safe and efficient way to manage, trade, and grow their digital assets. Catering to a diverse audience, including individuals interested in Web3 and decentralized finance (DeFi), the platform offers features such as automated interest earnings, simple one-click trading, and instant global transactions. The wallet supports various cryptocurrencies, allowing users to earn stable returns on stablecoins and major tokens. Bitget Wallet aims to provide a seamless experience for its 100 million users, ensuring that everyday finance is accessible through the innovative use of blockchain technology. With its user-friendly interface and comprehensive services, Bitget Wallet positions itself as a reliable choice in the rapidly evolving cryptocurrency landscape.
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