WEEX is a cryptocurrency exchange offering spot and futures trading alongside copy trading, Earn products, OTC, an API and broker program, an affiliate program and the WEEX Store. On its About page the company says it serves 6.2 million users across 150+ countries with a team of more than 1,000, lists 1,200+ spot pairs with 120+ new listings a month, and offers futures on 1,000+ pairs with leverage of up to 400×. Its site now also markets stock, gold and other global-market products. For asset safety, WEEX says it holds a 1,000 BTC Protection Fund and commits to covering losses that occur "through no fault of the user"; its own FAQ excludes trading losses, fraud or abuse, and cases where a user is tricked into or mistakenly authorizes a transaction. It also publishes a Proof of Reserves page describing cryptographic attestation of its reserves against user holdings. WEEX's Terms of Use are governed by the laws of Saint Vincent and the Grenadines, with ICC arbitration seated in Kingstown, and state that the platform does not serve users in jurisdictions including the United States, Canada, mainland China, Hong Kong, Singapore and South Korea. Its Legal Statement describes the platform as "internationally compliant" but does not name a licensing regulator, and the company does not publish a registered business address on these pages. In 2026 WEEX announced itself as the official regional partner of LALIGA in Hong Kong and Taiwan (January 1 – July 31, 2026). The figures and claims above are WEEX's own published statements and have not been independently verified by CrowdTrust.
Weex receives overwhelmingly negative feedback from users, with many expressing frustration over account restrictions and difficulties withdrawing funds. Reviewers frequently report that their accounts are locked without justification, leading to significant financial losses.
Complaints highlight a lack of responsive customer support and claims of fraudulent practices, with users feeling scammed after being unable to access their investments. Despite a few positive mentions of fast responses and bonuses, these are overshadowed by the pervasive sentiment of distrust. Customers warn others to avoid the platform, citing experiences of being misled and having their money withheld. Overall, the sentiment is predominantly negative, reflecting serious concerns about the platform's reliability and integrity.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.3 | 199 | 100% | -0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Oct 2026.
| Month | Average | Reviews |
|---|---|---|
| Nov 25 | 1.5 | 8 |
| Dec 25 | 1.1 | 7 |
| Jan 26 | 1.0 | 8 |
| Feb 26 | 1.0 | 8 |
| Mar 26 | 1.0 | 7 |
| Apr 26 | 1.3 | 8 |
| May 26 | 2.0 | 4 |
| Jun 26 | 3.0 | 2 |
| Jul 26 | 1.0 | 8 |
| Aug 26 | 1.1 | 7 |
| Sep 26 | 1.0 | 6 |
| Oct 26 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 199 most recent reviews.
“I received a couple of bonuses”
“Uid no: 1843633122 Dear WEEX CEO, Senior Management, Legal, Compliance and Risk Control Teams, I am writing regardi...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Crypto Exchanges.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
WeexThis company | 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.0 out of 5 (poor) | 1.2 out of 5 (poor) | +15% | 199 |
| 1.5 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.8 out of 5 (poor) | 1.7 out of 5 (poor) | — | 62 | |
| 3.4 out of 5 (fair) | 100 out of 100 | — | — | — | — | 20 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | — | 25 | |
| 5.0 out of 5 (good) | 33 out of 100 | — | — | — | — | 6 |
Bottom line: Weex is #5 of 5 on overall rating in this group. On website & app, Kolo scores higher (4.3 vs 1.0).
199 reviews of Weex. Filter by what matters to you.
Scammers. Stay away from this exchange. I registered on that app, then made 3 trades with some profit. Then they banned my account, cited false reasons. They stoled my profit too. Don't give them a single cent, learn from my fault.
Was trading off an airdrop position, started making money and they instantly flagged me for suspicious activity. What was suspicious the fact that I was winning? Such bs. There's much better apps out there.
Scam platform, be aware!!! Platform made by Russian scammers, they have blogger agents, those who act like a pro traders, attract people with fake gains and signals, requesting to open account, deposit minimum 100$ USDT and accept their copy trading. Once you do it, they they gonna open and close couple positions within a seconds. In that scenario your entire deposit will be ripped of by fees, not gain or lose, by FEES. I got scammed like that. Deposited 100$ and accepted copy trading and within a second they ripped me off. Left me 8$ which is unable to withdraw because limit is over 10$. Classic russian scammers.
Quick answers to the questions people ask most.
WEEX is a cryptocurrency exchange. According to the company, it offers spot trading, futures trading, copy trading, Earn products, OTC, an API and broker program, an affiliate program and a WEEX Store, and its site also markets stock and gold products. WEEX states it has 6.2 million users across 150+ countries.
WEEX says it lists 1,200+ spot pairs with 120+ new listings per month, and 1,000+ futures pairs with leverage of up to 400×. Leverage at that level magnifies losses as well as gains, and the exchange’s own Protection Fund terms exclude trading losses.
WEEX states it has built a 1,000 BTC reserve to protect users and that, if a loss occurs through no fault of the user, it is committed to covering it. Its FAQ lists exclusions: trading losses, fraud or abuse, cases where a user is tricked or mistakenly authorizes a transaction, and apparent unauthorized transactions where no external transfer took place.
WEEX has a Proof of Reserves page that defines its reserve ratio as platform reserves divided by user holdings (100% or more meaning full coverage) and says reserves are verified by cryptographic attestation, with references to CoinMarketCap and GitHub. CrowdTrust has not audited these figures.
WEEX’s Terms of Use are governed by the laws of Saint Vincent and the Grenadines, with disputes going to ICC arbitration seated in Kingstown. The company’s Legal Statement says it is committed to being an "internationally compliant" platform but does not name a licensing regulator, and WEEX does not publish a registered business address on its About, Legal Statement or Terms pages.
WEEX’s Terms of Use say it does not offer services to users in jurisdictions including Canada, South Korea, the United States and its territories, mainland China, Hong Kong, Singapore, North Korea, Cuba, Iran, Sudan, Belarus, Russia and Russian-controlled regions of Ukraine, Somalia, Myanmar and Venezuela, and that it may add others at its discretion. Residents of those places may not open accounts.
Yes. WEEX’s Terms require users to provide their real name, identity documents and other information where required by law, and authorize WEEX to carry out identification checks. The Terms also allow WEEX to freeze accounts involved in illegal activity and to suspend or terminate services without notice where it judges trading security is affected. Many reviews on this page describe restricted accounts and delayed withdrawals, so read them before depositing.
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I was rescued, and my lost funds were found, thanks to Zent ri Coup s.
I had executed spot limit sell orders on WEEX (TROLLSOL / HOUSE / MOONPIG). The trades were marked as “Filled” and the USDT proceeds were credited. Later, WEEX applied a rollback, removed 1,292 USDT, and returned the tokens instead. These trading pairs were not included in WEEX’s own abnormal-market affected list. I have contacted support for more than 60 days. I received only automated replies and no written decision or technical evidence. UID: 9510529606 I cannot recommend this exchange due to lack of transparency and refusal to resolve a legitimate dispute.
I am reporting a coordinated fraud scheme on WEEX involving their Elite Trader 'Чепр Трейд' (Telegram: @CHEPR777). This affiliate attracts users by advertising safe 25x leverage trading in his 31k+ followers channel (I have screenshots of his ads). However, once I started copy-trading, the trader executed orders with 400x leverage (Order ID: 702713134728610635), which led to the instant liquidation of my account. My total loss is $891.43 USDT. This is a clear "Churn and Burn" scam where the platform allows an affiliate to use extreme leverage that contradicts their public marketing. WEEX support (Ticket by Erdal) has been notified but refuses to provide a refund despite clear evidence. I have already initiated formal complaints with the Monetary Authority of Singapore (MAS) and the CFTC. Do not deposit money here! My UID: 7266556575
WEEX has been a solid platform overall. Good coin selection, smooth UI, and customer support that used to be responsive. I’ve been using this exchange for almost a year without issues. However, recently my entire spot balance was transferred into futures without my authorization and immediately liquidated. I was not at home, had 2FA enabled, no copy trading, no unified margin, and 0 funds in futures before this incident. There were also no new login alerts or suspicious access records. Support claimed the transfers and losses were caused by GTC orders placed from my PC, which is impossible since futures had zero balance and I was not present. The funds moved in a repeated “ping-pong” pattern between spot and futures, indicating a system or risk-engine issue, not user action. I filed for compensation with full details, but received an automated rejection without proper investigation or reconciliation logs. This experience seriously raises concerns about asset safety and backend risk controls on WEEX. I hope the team addresses this transparently, because until this incident, my experience was positive.
An awful waste of time, efforts and resources. Nothing works. The only thing that works actually here is making deposits and nothing else. I made some very good financial investments here but without sound judgement because I should have listened to advice from hbpf holdings about weex. I learned a little too late but gratefully I was able to salvage most of the losses and got 90% successfully returned to me when I finally paid attention to experts from hbpf holdings. It was a final twist that turned in my favor. Weex is a scam and deceptive platform that you should avoid by all means
I started working for promoting youtube content with a company that was supposed to be associated with Kelloggs foundation or so (later they told they're associated with Warner bros as well. They said they also promote crypto currencies and those merchant tasks were through weexexwebs.com. They open customer accounts at this site. I was told on several occasions that I committed mistakes, such as buying wrong crypto, wrong time window, forgetting transaction passwords and asked me to pay money for all these. I did that since my balance was growing and reached $196000. Then I withdrew my money, but it never reached my crypto wallet. I reached out to customer service and they said I need to deposit more money for anti money laundering. I believed them and paid the money. Then the balance crossed $200000. Then they said I need to pay tax of over $56000. I did that too. Then they asked me to pay a compliance deposit, citing my manager helped me with her money and she paid directly from her account, not through mine (Now I don't believe manager paid that though). After all these payments they still asked me to complete the withdrawal orders. I deposited around $35000 for the first withdrawal order and $22400 for the second order. They still wanted me to pay for a third order for an amount of $85860. We exhausted all our money (including my 401 K money, and credit card borrowings), and therefore, we didn't have any money left for paying this. I requested them to pay me back at least part of my deposits, so that I can pay back my debts, and this withdrawal. But, finance department, customer service, my manager, and my instructor were not at all helpful. They insisted on paying this money to get our hard earned money back. Now, they're saying they're going to erase my account and take my money from that. I think we don't have any other choice than to report this. My family is in a very distress situation. I tried to end my life once, but my wife saved me from that attempt. These things happened in October and November of 2025. The total balance shown on my account was about $436000, but this includes their commission and video liking salaries. My deposits are about $360000.
SCAM SITE! I GOT RIPPED OFF BADLY HERE. I WAS INVOLVED EARLY IN A CRYPTO PROJECT THAT LATER SHOWED SIGNS OF POOR MANAGEMENT. *NO SOLID EVIDENCE OF PROPER REGULATION OR REAL CUSTOMER SUPPORT. *WITH WIDESPREAD COMPLAINTS ABOUT PAYOUT FAILURES, TRUSTING THIS PLATFORM WOULD BE A MISTAKE, WHAT CLAIMS TO BE A RESCUE INITIATIVE ENDS UP TAKING ALL YOUR MONEY. STICKING WITH. f o l c o.CAPITALS. MADE A REAL DIFFERENCE, AS THEY RESTORED MY HOPE AND RE-CLAIMED LOST ASSETS WITH PRECISION. REPORT. THIS WEBSITE NEEDS TO BE SHUT DOWN. STAY AWAY
Worst trading app. Full of lies and misleading promises. Fees are very high and not transparent. The app clearly promised a fee rebate bonus after reaching a certain trading volume. I traded more than 100,000 USD volume, but I never received even one cent as a rebate. Customer support is useless and keeps ignoring the issue. They advertise rewards to attract users, but when it’s time to pay, nothing happens. Very disappointing experience. Not recommended at all.
Don't fall for WEEX scam everyone as many people were the same victims as me. On 30th Oct 2025 they cleared all my wallet balance and transactions history and ask me for proof of deposits. I have every evidence on blockchains and their email acknowledged of deposit confirmations which they did not accept. They asked me to contact their CS ( they also replied me same from this Trustpilot review) then they never get back to me. BEWARE OF THEM, They are scammers. I have all proofs if anyone want to expose them.
Holy scammers, I can’t close my trade. And now I need to make a picture of my ID before I can close it. WTFFF
On December 17, 2025, my account (UID: 3382779282) was frozen immediately after profitable futures trading, citing "abnormal transactions." I fully complied with an extreme "enhanced" KYC process: providing video verification, handheld ID photos, proof of address (rental agreement & bill), bank statements, and device/IP information. Despite full cooperation, my appeal was rejected on December 19, 2025. WEEX stated my funds are locked due to AML policies and that I can only contact them again after June 20, 2025—a 6-month freeze without a valid, specific explanation. This violates their own "Abnormal Transactions Monitoring" policy. Evidence & Pattern: This is not an isolated case. I have filed a formal complaint with the U.S. Financial Crimes Enforcement Network (FinCEN) and the Central Bank of El Salvador. Identical experiences are documented by many users on this Trustpilot page. Warning: Potential users should be aware that profitable trading may trigger an account freeze, followed by impossible verification demands, leading to indefinite fund confiscation. Withdraw your funds immediately if you can.
In their promotions it clearly states Deposit 100 USDT and get 50 USDT. I deposited the 100 USDT but they had buried in the fine print must trade $10,000 dollars before you can get the 50 USDT. I raised it with their customer service and even asked to to speak to a manager and they refused. They are miss leading people and their marketing of their promotions is blatantly false. Stay far away from them I have reach out to them via lots of methods and they have refused to give me the 50 USDT they clearly state they will give you.
Weex is a scam! Do not join. I opened an account with $100 ETH and recieved an email confirming this, but no balance is in the account. Several emails to customer sevice and they replied by email that they sent me an answer about this via email. thats all I recieved, nothing in spam either. 3 times. Also they take weeks to answer. WTF?
Stay away from Weex, i will keep warning people on here about them until this company refund all the money that was stolen, i was so lucky i got my lost money back through some help, read my last review about Weex and see my experience about them, how they frooze account worth thousands saying they suspect some suspicious activity, please do not deposit on here, save yourself, be warned.
WEEX lists a Help Center on its website and customer support through Telegram, and gives support@weex.com for its VIP program and bd@weex.com for quant trading and market-making enquiries. It also runs an official-verification page for checking whether a contact claiming to be WEEX is genuine — useful because scammers frequently impersonate exchange staff and "fund recovery" services.
WEEX is a cryptocurrency exchange offering spot and futures trading alongside copy trading, Earn products, OTC, an API and broker program, an affiliate program and the WEEX Store. On its About page the company says it serves 6.2 million users across 150+ countries with a team of more than 1,000, lists 1,200+ spot pairs with 120+ new listings a month, and offers futures on 1,000+ pairs with leverage of up to 400×. Its site now also markets stock, gold and other global-market products. For asset safety, WEEX says it holds a 1,000 BTC Protection Fund and commits to covering losses that occur "through no fault of the user"; its own FAQ excludes trading losses, fraud or abuse, and cases where a user is tricked into or mistakenly authorizes a transaction. It also publishes a Proof of Reserves page describing cryptographic attestation of its reserves against user holdings. WEEX's Terms of Use are governed by the laws of Saint Vincent and the Grenadines, with ICC arbitration seated in Kingstown, and state that the platform does not serve users in jurisdictions including the United States, Canada, mainland China, Hong Kong, Singapore and South Korea. Its Legal Statement describes the platform as "internationally compliant" but does not name a licensing regulator, and the company does not publish a registered business address on these pages. In 2026 WEEX announced itself as the official regional partner of LALIGA in Hong Kong and Taiwan (January 1 – July 31, 2026). The figures and claims above are WEEX's own published statements and have not been independently verified by CrowdTrust.
