WEEX is a cryptocurrency exchange offering spot and futures trading alongside copy trading, Earn products, OTC, an API and broker program, an affiliate program and the WEEX Store. On its About page the company says it serves 6.2 million users across 150+ countries with a team of more than 1,000, lists 1,200+ spot pairs with 120+ new listings a month, and offers futures on 1,000+ pairs with leverage of up to 400×. Its site now also markets stock, gold and other global-market products. For asset safety, WEEX says it holds a 1,000 BTC Protection Fund and commits to covering losses that occur "through no fault of the user"; its own FAQ excludes trading losses, fraud or abuse, and cases where a user is tricked into or mistakenly authorizes a transaction. It also publishes a Proof of Reserves page describing cryptographic attestation of its reserves against user holdings. WEEX's Terms of Use are governed by the laws of Saint Vincent and the Grenadines, with ICC arbitration seated in Kingstown, and state that the platform does not serve users in jurisdictions including the United States, Canada, mainland China, Hong Kong, Singapore and South Korea. Its Legal Statement describes the platform as "internationally compliant" but does not name a licensing regulator, and the company does not publish a registered business address on these pages. In 2026 WEEX announced itself as the official regional partner of LALIGA in Hong Kong and Taiwan (January 1 – July 31, 2026). The figures and claims above are WEEX's own published statements and have not been independently verified by CrowdTrust.
Weex receives overwhelmingly negative feedback from users, with many expressing frustration over account restrictions and difficulties withdrawing funds. Reviewers frequently report that their accounts are locked without justification, leading to significant financial losses.
Complaints highlight a lack of responsive customer support and claims of fraudulent practices, with users feeling scammed after being unable to access their investments. Despite a few positive mentions of fast responses and bonuses, these are overshadowed by the pervasive sentiment of distrust. Customers warn others to avoid the platform, citing experiences of being misled and having their money withheld. Overall, the sentiment is predominantly negative, reflecting serious concerns about the platform's reliability and integrity.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.3 | 199 | 100% | -0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Oct 2026.
| Month | Average | Reviews |
|---|---|---|
| Nov 25 | 1.5 | 8 |
| Dec 25 | 1.1 | 7 |
| Jan 26 | 1.0 | 8 |
| Feb 26 | 1.0 | 8 |
| Mar 26 | 1.0 | 7 |
| Apr 26 | 1.3 | 8 |
| May 26 | 2.0 | 4 |
| Jun 26 | 3.0 | 2 |
| Jul 26 | 1.0 | 8 |
| Aug 26 | 1.1 | 7 |
| Sep 26 | 1.0 | 6 |
| Oct 26 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 199 most recent reviews.
“I received a couple of bonuses”
“Uid no: 1843633122 Dear WEEX CEO, Senior Management, Legal, Compliance and Risk Control Teams, I am writing regardi...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Crypto Exchanges.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
WeexThis company | 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.0 out of 5 (poor) | 1.2 out of 5 (poor) | +15% | 199 |
| 1.5 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.8 out of 5 (poor) | 1.7 out of 5 (poor) | — | 62 | |
| 3.4 out of 5 (fair) | 100 out of 100 | — | — | — | — | 20 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | — | 25 | |
| 5.0 out of 5 (good) | 50 out of 100 | — | — | — | — | 6 |
Bottom line: Weex is #5 of 5 on overall rating in this group. On website & app, Kolo scores higher (4.3 vs 1.0).
199 reviews of Weex. Filter by what matters to you.
Very scam site . Dont wast your time on this website. After you earn some money they ban your account . If you request account re-activate they reduce you earned balance. They are scamming peoples hard work. I sought REEDSY.WIKI help to resolve my refund, and their professionalism ensured the matter was handled with
Bad company. Nothing worked as expected. I filed a claim with the website regarding my title and got everything back.
No these aren’t all fake reviews! I assure you of that! I have never received my bonus for sign up. I have made some mistakes myself along my journey but after being in crypto since 2020, I decided to join weex as influenced from crypto banter. I have had funds disappear with in the exchange and liquidation of all my funds while I had stop losses implemented. I had upwards of 10k the first time it happened and another 1k after that. I will update this review when I get a response from the team after they have investigated my situation. I won’t have anything to do with this anymore and I will make sure others know my experience if it’s not dealt with properly. Until this happened to me 2x back to back I would have defended this exchange from any bad rep! Fool me once, but twice… it’s a scam!
Quick answers to the questions people ask most.
WEEX is a cryptocurrency exchange. According to the company, it offers spot trading, futures trading, copy trading, Earn products, OTC, an API and broker program, an affiliate program and a WEEX Store, and its site also markets stock and gold products. WEEX states it has 6.2 million users across 150+ countries.
WEEX says it lists 1,200+ spot pairs with 120+ new listings per month, and 1,000+ futures pairs with leverage of up to 400×. Leverage at that level magnifies losses as well as gains, and the exchange’s own Protection Fund terms exclude trading losses.
WEEX states it has built a 1,000 BTC reserve to protect users and that, if a loss occurs through no fault of the user, it is committed to covering it. Its FAQ lists exclusions: trading losses, fraud or abuse, cases where a user is tricked or mistakenly authorizes a transaction, and apparent unauthorized transactions where no external transfer took place.
WEEX has a Proof of Reserves page that defines its reserve ratio as platform reserves divided by user holdings (100% or more meaning full coverage) and says reserves are verified by cryptographic attestation, with references to CoinMarketCap and GitHub. CrowdTrust has not audited these figures.
WEEX’s Terms of Use are governed by the laws of Saint Vincent and the Grenadines, with disputes going to ICC arbitration seated in Kingstown. The company’s Legal Statement says it is committed to being an "internationally compliant" platform but does not name a licensing regulator, and WEEX does not publish a registered business address on its About, Legal Statement or Terms pages.
WEEX’s Terms of Use say it does not offer services to users in jurisdictions including Canada, South Korea, the United States and its territories, mainland China, Hong Kong, Singapore, North Korea, Cuba, Iran, Sudan, Belarus, Russia and Russian-controlled regions of Ukraine, Somalia, Myanmar and Venezuela, and that it may add others at its discretion. Residents of those places may not open accounts.
Yes. WEEX’s Terms require users to provide their real name, identity documents and other information where required by law, and authorize WEEX to carry out identification checks. The Terms also allow WEEX to freeze accounts involved in illegal activity and to suspend or terminate services without notice where it judges trading security is affected. Many reviews on this page describe restricted accounts and delayed withdrawals, so read them before depositing.
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I MADE PROFIT BUT WEEX DEDUCTED MY BALANCE .WHAT THE hell IS THIS...
They truly deserve the title of the worst exchange ever I used. I advise everyone just stay away from them or you will regret it.
Pathetic. The customer service is a bot. It’s banned in UK. No bank is going to transfer money in that. Scammers
This app is just an scam nothing else please don't waste your hard earn money here Here is short story what happen to me first they say we give you the task of rating hotels of different area and then they will give you task of trading where there will be broker who will guide they will ask you for 3 order first 2000 inr and they will give you 4000 then after 2 order of your choice means of 7000 inr to 29000 inr then last order of. 90000 to 1 lakh if you will not pay your money will be gone and have been scam with 51500 inr ... Please don't give in this scam
All accountant and teachers involved for vanished your money. its a trap you will loose everything.my personal experience says.do not go for higher amount you never withdraw. With out customer acknowledge they used it. its strange how they working with there, is there no any internal audit system to monitor them. no integrity issue fired to employees
I opened a trade on VRA on 9 May 2025, it was automatically closed on the 12th at a loss due the platform delisting the coin from Futures. There was no notification I received about my trade going to be closed and upon trying to resolve with their "help" they informed me that the coin was added to their Delisting Announcement page and I should keep an eye there. Upon further checking, Weex had added that to their Delisting page 2hrs before it was delisted which just so happened to be at the bottom of a decent wick down, and my trade closed with no other notification of it. (I would have been back in profits by the next day) It is expected to check that delisting page every hour to make sure your trade is not at risk. 2hrs notice on a random page on their site! Be careful with Weex.
Has anyone else had their account frozen here? They won't respond to any of my messages and my money is still with them. It feels like they have just abandoned users. This is a huge red flag. Respect to vastreach service. They don't overhype and they actually pay out fast and keep things clear.
Sham of an exchange. Hold onto your funds and fib you off as it's network congestion. Please please dont use this exchange. Hopefully save someone the grief I've had along with many others
The very shitty exchange that supports the aggressor country, holds conferences there, and allows this country to circumvent sanctions!
They locked my account stating false allegations, reversed my profits DONT use it SCAM exchange
They froze my account for no reason, you can only communicate via email and its so frustrating and slow and they will not answer any questions or tell you why your account is frozen. made me prove who I was with ridiculous requests ie pictures and videos etc, had to wait 3 weeks to get my money and they took all my profits. You have no say at all, they just screw you royally.
Scam, look all real at first and I trusted this company completely, bought usdt worth $12,500 after a while my account was frozen and I can’t withdraw it, open up to a friend who introduced me to an agency and help me get all my back, for more information look name
WEEX lists a Help Center on its website and customer support through Telegram, and gives support@weex.com for its VIP program and bd@weex.com for quant trading and market-making enquiries. It also runs an official-verification page for checking whether a contact claiming to be WEEX is genuine — useful because scammers frequently impersonate exchange staff and "fund recovery" services.
WEEX is a cryptocurrency exchange offering spot and futures trading alongside copy trading, Earn products, OTC, an API and broker program, an affiliate program and the WEEX Store. On its About page the company says it serves 6.2 million users across 150+ countries with a team of more than 1,000, lists 1,200+ spot pairs with 120+ new listings a month, and offers futures on 1,000+ pairs with leverage of up to 400×. Its site now also markets stock, gold and other global-market products. For asset safety, WEEX says it holds a 1,000 BTC Protection Fund and commits to covering losses that occur "through no fault of the user"; its own FAQ excludes trading losses, fraud or abuse, and cases where a user is tricked into or mistakenly authorizes a transaction. It also publishes a Proof of Reserves page describing cryptographic attestation of its reserves against user holdings. WEEX's Terms of Use are governed by the laws of Saint Vincent and the Grenadines, with ICC arbitration seated in Kingstown, and state that the platform does not serve users in jurisdictions including the United States, Canada, mainland China, Hong Kong, Singapore and South Korea. Its Legal Statement describes the platform as "internationally compliant" but does not name a licensing regulator, and the company does not publish a registered business address on these pages. In 2026 WEEX announced itself as the official regional partner of LALIGA in Hong Kong and Taiwan (January 1 – July 31, 2026). The figures and claims above are WEEX's own published statements and have not been independently verified by CrowdTrust.
