Worldwide Cruises is a UK-based travel company specializing in providing a wide range of cruise holiday options for various types of travelers. The company offers unbeatable cruise deals for 2025, catering to customers seeking experiences from last-minute escapes to luxurious sailings. With partnerships across major cruise lines such as MSC, Celebrity, and Norwegian Cruise Line (NCL), Worldwide Cruises presents a diverse selection of itineraries that cover popular destinations including the Caribbean, Mediterranean, and Alaska. Targeting families, couples, and solo travelers, Worldwide Cruises emphasizes tailor-made experiences, including unique "Cruise & Stay" packages that combine cruise vacations with city stays. The platform also features options for family cruises with amenities like kids' clubs and splash zones, as well as luxury cruises that provide world-class service. Customers can conveniently book cruises departing from Southampton and explore spontaneous getaway options, making Worldwide Cruises a versatile choice for cruise enthusiasts.
Worldwide Cruises receives overwhelmingly positive feedback from customers, highlighting the exceptional service provided by staff members like Eddie and Jessica. Reviewers frequently mention the efficiency and helpfulness of the booking process, with many noting that their inquiries are met with prompt and informative responses.
The ease of booking and the personalized attention from advisors contribute to a seamless experience, making customers feel valued and well-informed. However, a small number of reviews express dissatisfaction regarding issues with refunds and communication from the company, indicating that some customers feel misled or frustrated. Despite these concerns, the majority of feedback emphasizes the high quality of service and the enjoyable cruise experiences facilitated by Worldwide Cruises.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 734 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.7 | 13 |
| Sep 24 | 5.0 | 14 |
| Oct 24 | 5.0 | 7 |
| Nov 24 | 5.0 | 5 |
| Dec 24 | 5.0 | 6 |
| Jan 25 | 5.0 | 4 |
| Feb 25 | 4.6 | 8 |
| Mar 25 | 5.0 | 5 |
| Apr 25 | 5.0 | 5 |
| May 25 | 5.0 | 6 |
| Jun 25 | 5.0 | 10 |
| Jul 25 | 4.9 | 13 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“She was efficient and helpful with the booking of my cruise”
“Your Company was not very helpful at all when our booking went wrong”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 0% | 734 |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 3.4 out of 5 (fair) | −1% | 1,014 |
Bottom line: Worldwide Cruises is #4 of 5 on overall rating in this group.
734 reviews of Worldwide Cruises. Filter by what matters to you.
Over a year ago
I found Jessica the advisor very knowledgeable. She was efficient and helpful with the booking of my cruise.
Over a year ago
Early morning booking very polite had it booked within 30 minutes great itinerary 3 ppl no problem cruise and nashville just need to pack
Over a year ago
This was very simple from viewing the cruise we wanted and making contact. Eddie responded immediately to our request. In addition to email he also phoned to see if there were any queries we wanted... See more
Over a year ago
Absolutely 5* service from Worldwide Cruises ... been dealing with this company for 3 years now.. booked 4 cruises & always been so helpful and knowledgeable.. very quick to respond when I ask questio... See more
Quick answers to the questions people ask most.
Yes, Worldwide Cruises is a legitimate company with numerous verified reviews reflecting a high customer satisfaction rating. Many clients have praised their knowledgeable advisors and efficient booking process.
No, Worldwide Cruises is not a scam. The company has received multiple positive reviews, highlighting their helpful staff and prompt responses, indicating a trustworthy service.
Worldwide Cruises specializes in booking various cruise holidays, providing tailored itineraries and expert advice from experienced advisors like Mo and Eddie.
Worldwide Cruises accepts multiple payment methods, ensuring a convenient booking experience. Customers have noted the ease of transactions during their booking process.
Customer support can be reached through their website via email or phone, with many reviewers mentioning quick and informative responses from the staff.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I found Jessica the advisor very knowledgeable. She was efficient and helpful with the booking of my cruise.
Early morning booking very polite had it booked within 30 minutes great itinerary 3 ppl no problem cruise and nashville just need to pack
This was very simple from viewing the cruise we wanted and making contact. Eddie responded immediately to our request. In addition to email he also phoned to see if there were any queries we wanted clarification on. Every query or question we had he responded immediately and was quick to assist on flights from an alternative departure point. We were very happy with the speed and professionalism of Eddie. This is our first time visiting Asia and he's made the hesitation of booking the unknown very comfortable. Thank you Eddie.
Absolutely 5* service from Worldwide Cruises ... been dealing with this company for 3 years now.. booked 4 cruises & always been so helpful and knowledgeable.. very quick to respond when I ask questions .. & I ask a lot 😊😊 Would recommend this company to anyone & our sales expert Eddie is amazing .. thank you Eddie!! You are a credit to the company
Courteous, efficient staff (Eddie) and prompt responses to all my enquiries.
This is our 2nd holiday booking with Mo. He has been brilliant with both of our bookings. Listened to what we wanted for the holidays. He has kept in contact with us regularly. We would definitely use him again to book another holiday
What a totally fabulous experience we’ve had with Eddie at Worldwide Cruises when booking a special birthday celebration. Nothing seemed too much trouble and he put together a great package that means we will be able to make fantastic memories. Very easy, very professional, good value with some extra touches and we will certainly be repeat customers if this is anything to go by. Thank you
Very quick reply from first sending a request for information about a cruise. Eddie was very helpful and answered all of my questions.
Another cruise booked through Mo and as usual, his personal attention was excellent. He always does his best to get us the best deal but when he can't compete, he's honest enough to say so. He's a credit to the company and during these times, when good service is rare, he's up there with the best.
Mo was very helpful and thorough looking for the best options for my holiday and travels.
This is the 4th cruise I have booked through Worldwide Cruises and Eddie. Again wouldn't go anywhere else. Eddie provides an excellent service, the quote we got was clearly laid out, with all the different options. Quick with responses to emails and on your side trying to get you best best deal.
Jessica was a great help and completed our booking in a very professional manner, answering all our questions to date
Excellent service, cheaper than booking directly, Great communication. Have used them 3 years running now. Some great advice given about booking transfers with booking.com so much cheaper than the cruise line. Very reliable also. Paul
Excellent and patient assistance from Jessica Llewellyn throughout the entire process which was especially welcome as I had never booked for a cruise holiday before and this is going to be an important family holiday. Would definitely recommend. Thank you very much Jess!
I spoke to Mo at Worldwide Cruises about a P&O cruise to the Norwegian fjords. He said that he would come back to me with a price later that day. As promised, Mo emailed with a good price for a nice cabin on the ship. I paid the deposit and confirmation was received a short time later. Thank you Mo.
This is the 4th Cruise I have booked with Mo and everything is so straight forward and clear with him Quick and easy with no fuss. Just want you want when booking holidays. Will certainly carry on using him in the future.
For the past few years i have booked all my cruises with World-wide and particularly Eddie at World-wide. he provides a great service at a great price. Any questions are always answered promptly.
Jessica helped me with my first cruise took me through all my options and was really helpful, she did not hassle me into booking which I really appreciated.
Gary was very helpful and on time. The price quoted was good. Payment method was good
Booked an Alaska Cruise with flights and hotel with Mo. This was the easiest process i have ever had with holiday booking. Mo was amazing, was kept updated throughout. An amazing service and will be uses again. Good price and kept informed about upgrades. Recommend to everyone
Worldwide Cruises is a UK-based travel company specializing in providing a wide range of cruise holiday options for various types of travelers. The company offers unbeatable cruise deals for 2025, catering to customers seeking experiences from last-minute escapes to luxurious sailings. With partnerships across major cruise lines such as MSC, Celebrity, and Norwegian Cruise Line (NCL), Worldwide Cruises presents a diverse selection of itineraries that cover popular destinations including the Caribbean, Mediterranean, and Alaska. Targeting families, couples, and solo travelers, Worldwide Cruises emphasizes tailor-made experiences, including unique "Cruise & Stay" packages that combine cruise vacations with city stays. The platform also features options for family cruises with amenities like kids' clubs and splash zones, as well as luxury cruises that provide world-class service. Customers can conveniently book cruises departing from Southampton and explore spontaneous getaway options, making Worldwide Cruises a versatile choice for cruise enthusiasts.
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