EC English Language Centres reviews & trust report
EC English Language Centres is a global education provider specializing in English language courses for individuals of all ages. With a focus on immersive learning experiences, the company offers a variety of programs tailored to meet the diverse needs of students seeking to enhance their English language skills. Courses are available in popular destinations such as the USA, Canada, the United Kingdom, Ireland, Malta, South Africa, and the UAE.
Targeting learners from different backgrounds, EC English provides both in-person and online options, including their innovative EC Live courses, allowing students to engage in practical, career-focused English training from anywhere in the world. With a commitment to fostering international friendships and cultural exchanges, EC English Language Centres aims to create enriching educational experiences for those looking to learn English abroad or improve their language proficiency online.
EC English Language Centres has a positive customer experience.
EC English Language Centres receives overwhelmingly positive feedback, with many reviewers praising the quality of the teachers and the enriching experiences offered at various locations. Consumers highlight the welcoming atmosphere, interactive lessons, and the supportive staff, which contribute to a sense of community among students.
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However, some critical reviews point out issues such as overcrowded classrooms and a lack of friendly staff at certain branches, particularly in Cape Town. Additionally, concerns about the cleanliness of rented accommodations have been raised, indicating a need for improvement in this area. Despite these criticisms, the overall sentiment remains highly favorable, with many students expressing satisfaction with their learning experiences.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.5
60
100%
● Low
4.5 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.4▲ 0.4
12-month avg
4.4
All-time
4.5
Category avg
4.5
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
1.0
1
Oct 24
—
0
Nov 24
4.8
19
Dec 24
4.5
2
Jan 25
—
0
Feb 25
1.0
1
Mar 25
4.0
1
Apr 25
—
0
May 25
—
0
Jun 25
4.8
23
Jul 25
1.0
1
Aug 25
1.5
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 54 positive reviews
Friendly staff15%
8 mentions
Helpful support6%
3 mentions
Fast & efficient6%
3 mentions
Professionalism6%
3 mentions
“All the staff and the teachers were very good, flexible, helpful and friendly”
On “Friendly staff” · Jun 4, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Education & Training.
Overall rating and review count for this company and similar companies
Too much Arab students in the School at Cape town branch and in class as well.
If you come to study English you well study arabic instead.
I sent to your email on 9th of August 2025 but you have no... See more
I have been studying at EC in Cape town for 6 months in 2023.
There are several problems at the school.
About problems.
1- a lot of students and just a few employees
Therefore, employees don't hav... See more
Is EC English Language Centres a legitimate company?
EC English Language Centres is a legitimate company with numerous verified reviews. Customers have shared both positive experiences with welcoming staff and constructive feedback regarding class composition.
Is EC English Language Centres a scam?
EC English Language Centres is not a scam; it has a mix of verified reviews that highlight both positive experiences and areas for improvement. Customer feedback indicates a genuine commitment to student support.
What services/products does EC English Language Centres offer?
EC English Language Centres offers English language courses in various formats, including general English, refresher courses, and customized programs tailored to different needs.
What are the pricing/payment methods for EC English Language Centres?
Pricing for courses varies by location and program length. Payment methods generally include credit cards and bank transfers, but specific options may vary by branch.
All 5 questions →Show fewer questions
How does EC English Language Centres handle customer support?
Customer support at EC English Language Centres is accessible through online contact forms, email, and phone. Students have noted that staff are available to assist with any questions or concerns.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Too much Arab students in the School at Cape town branch and in class as well.
If you come to study English you well study arabic instead.
I sent to your email on 9th of August 2025 but you have not responded.
I think you just writting on the webcit
you do any actions.
If you really consider about experiences you should do some action like adopt new Policies or hire new staffs.
If you really serious about reviewing.
I will Provide you all issue I have mentioned on my review
I have been studying at EC in Cape town for 6 months in 2023.
There are several problems at the school.
About problems.
1- a lot of students and just a few employees
Therefore, employees don't have much time to handle requests and requirements of the students.
Moreover, some classrooms are too small for 15 or even 10 students more noises from other classes that if they turn on the recording you couldn't probably hear the teacher in your class.
2- numbers of arabic students are a lot maybe 70 or 80 percant of the students particularly in low levels classes so, most of speaks arabic in the class and teachers do not have authority to ask them to leave the class if they keep speaking other
language than English in the class.
Unlike,Goodhope school they have limits of arabic students in school and in the school as well.
3- the place where you do Engilsh test that measure you English level for students it is in carridor near classrooms I can't mention how is that annoying 10 or 15 students are walking ,speaking and laughing around you when doing English test for example, they ask my to do the placement test in the break time that was worse time ever I couldn't focus on the test.
4- about teachers, there is excellent teachers , good and not good enough
It depends on English class that you are attend some of them has more experience then others and some teacher could easily miss your homework or take one week to correct it like teacher Stephen.
5- placement test is different from what you study even if you attend all class through two months is going to allow you to succeed high marks in placement test and I think to have one placement test per a month is unsuitable.
6- teachers don not have a clue about test questions so, they can not prepare you for the test and some teachers ask you to pay them coffee for recommendations.
There is a teacher name is John can push you to next level without taking the placement test and others can not
And I have spook e to the manger Tareq he just ignore it.
The language course was useful for me because it kept my attention throughout, the lessons were interactive, and the teachers made sure that everyone understood the tasks. Overall, I found it beneficial and left the course with very positive experiences.
I attended a short refresher course on 2025 May in Bristol (UK). It was an excellent experience, the location of the school is very convenient, the organisation of the courses is very good, and I would like to highlight the teachers and their effort to teach dynamic classes.
It was amazing being part of the EC family. EC London is a wonderful place to learn English and to make friends. I was afraid of not making friends but everyone at EC, even the Staff Team, were really nice.
I can only say that the apartments rented out by this school absolutely do not meet hygiene standards. They are dirty, unhygienic, and filthy. It’s all about the money; the rental operation is obviously driven solely by profit. Especially the single rooms in Mercury Residence, which have no windows, are in a catastrophic condition. It’s an act of selfishness to house people in such conditions just to make money. This is an insult to the residents who live there and spend their money.
Additionally, the Campus Hub is just as dirty. The cleaning staff are not even slightly committed to keeping it clean and hygienic.
The people were very welcome, you can have a great time here. I was studying English in Malta for a week, and after improving my English, I went return to Hungary, and got a better position in my job.
È stata una bellissima esperienza. La scuola è organizzata molto bene e gli insegnanti sono fantastici. In particolare devo ringraziare Filip che ha reso ogni giorno e ogni lezione, un’esperienza bella ed interessante. Grazie!
Barbara
I attended a refresher course on February 2025 and really liked the concept of the school: in particular I appreciated the fact it is also customized for "old" students like me. All the staff and the teachers were very good, flexible, helpful and friendly. I found a perfect organization and learned something new that I will use in my job. And Dublin is amazing, too.
I loved Miriam's ideas of things to do, I loved the teachers, I loved the donuts day, the place where the school was, I loved the city and the things to do there
The care for their students it's great, every doubt you can have in the classroom or even with the teachers outside of the class you know they will help you. The staff is very kind and always ready to answer your questions.
I stayed in Dublin for 2 weeks attending a course at EC to improve my English. I'm 65 and my worries were to feel like an outsider in a school with young students...but I was surprised to be in a class with a lot of adult students, coming from all around the world. It was very comfortable to study with people who, like me, wanted to improve our language not only for jobs but also for ourselves.
I felt very well with the teachers and all the staff, enjoying activities and having fun with my classmates. My only regret was to have been there for a short time . I have to come back again!
The experience of doing EC in Cape Town was incredible! The team is great, starting with Patrick and Guido at reception, who are always friendly and efficient. The classes were great and being able to interact with different teachers, with different accents and methods, helped a lot.
I would definitely recommend the school to anyone who wants to improve their English and still have a great experience in Cape Town, which is an incredible city.
Hello,
my last stay in London at your school was great. In all points I can give you five stars:
-Inspiring and motivating teacher
-good lessons
-helpfully and friendly assistance at the reception
-well organized social programs
-friendly and good hosts
Thanks for all
Kurt
EC English Language Centres is a global education provider specializing in English language courses for individuals of all ages. With a focus on immersive learning experiences, the company offers a variety of programs tailored to meet the diverse needs of students seeking to enhance their English language skills. Courses are available in popular destinations such as the USA, Canada, the United Kingdom, Ireland, Malta, South Africa, and the UAE.
Targeting learners from different backgrounds, EC English provides both in-person and online options, including their innovative EC Live courses, allowing students to engage in practical, career-focused English training from anywhere in the world. With a commitment to fostering international friendships and cultural exchanges, EC English Language Centres aims to create enriching educational experiences for those looking to learn English abroad or improve their language proficiency online.