Good but needs improvement
The host family was far, WhatsApp replies were slow, and there were inconsistencies in attendance records.

EF, also known as Education First, is a global leader in international education, offering a wide range of learning programs across numerous countries. With a rich history of providing educational services, EF specializes in language courses, educational travel, academic degrees, and cultural exchange programs. Catering to individuals of all ages, from students seeking study abroad opportunities and language immersion to adults looking to enhance their linguistic skills or partake in cultural exchange experiences, EF serves a diverse clientele with varying educational and professional development goals. The company's website, www.ef.com, acts as a gateway for users to select their desired destination and program type, offering options such as "sprachreisen," "séjours linguistiques," "intercambios," "student exchange," and "vacanze studio," among others. This multilingual and multicultural approach underlines EF's commitment to providing accessible education and travel experiences worldwide. Targeting a global audience, EF's programs are designed to meet the educational needs of participants across North America, Central and South America, Europe, the Middle East, Africa, Asia, and Oceania, emphasizing the company's extensive network and reach in the international education sector.
Reviewers consistently praise EF for its exceptional teachers and supportive staff, highlighting the enriching experiences gained while studying abroad. Many express gratitude for the well-organized programs that facilitate language learning and cultural exchange, with several noting the friendships formed during their time at various campuses.
However, some customers mention issues such as slow communication regarding host family placements and inconsistencies in attendance records, suggesting areas for improvement. Despite these minor complaints, the overall sentiment remains overwhelmingly positive, with participants feeling that their time with EF has significantly enhanced their language skills and provided unforgettable memories. Overall, EF is regarded as a valuable choice for language education and cultural immersion.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“It was a nice stay here, people were nice and helpful;”
“The worst school and management ever”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Education & Training.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 60 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 85 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 57 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 37 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 25 |
Bottom line: EF is #4 of 5 on overall rating in this group.
60 reviews of EF. Filter by what matters to you.
The host family was far, WhatsApp replies were slow, and there were inconsistencies in attendance records.
Es una forma divertida de aprender y practicar idiomas. Conocer gente nueva con la misma inquietud y visitar nuevas ciudades. Hace tiempo que no lo hacía y he vuelto para refrescar mi inglés, pero me he dado cuenta que está más oxidado de lo que pensaba. Me hubiera gustado que fuera más intensivo o disponer de más tiempo, pero tengo que esperar hasta las próximas vacaciones. Sería interesante ofrecer algún tipo de formación continua a distancia para no al menos mantener lo aprendido. Gracias por todo y hasta la próxima!!!
It was a nice stay here, people were nice and helpful;
Quick answers to the questions people ask most.
EF offers a variety of educational and training programs including language learning, cultural exchange, and academic degrees. For more details on specific programs and destinations, please visit our website at www.ef.com.
EF provides immersive language learning experiences in several countries, offering intensive classes, cultural immersion, and activities to practice and improve your language skills. Check our website for more information on language programs.
Yes, EF offers various accommodation options, including host families and student residences, to enhance your learning experience. Visit our website or contact us for more details.
For detailed information on pricing, payment plans, and available scholarships, please visit our website or contact our customer service. We strive to accommodate various budgets and financial situations.
If you experience any issues with your accommodations or host family, please contact EF support immediately. We are committed to ensuring a comfortable and positive experience for all our students.
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The overall experience is great. Wonderful teachers, learning materials and learning atmosphere. Activities are also quite good, though the activities office could still adjust some of the schedules of tours, maximising the time for student to experience, not just spending on obligatory boring guided tours, making the high costs seems at least a bit more reasonable and worthy. Also, arrangements about the host family & the host family made by the accommodation office are quite problematic. Too little information is given and students are often left behind, unaware of anything unless they reach out. Plus, the qualifications for host families should be held stricter as my experience in the 2nd host family was terrible (totally a piece of shit). We weren’t allowed to do laundries, meals weren’t fully provided, 3 people living in a non ventilated room (especially there’s too little space for the lower bunk), weird attitudes of host mum, volume of TV still high during midnight, were told to clean the bathroom and bedroom ourselves before we leave however the money we paid… etc. Please be more cautious at accommodating students as complains regardless this issue are way too often heard.
I miei due figli sono partiti quest' anno per due viaggi simili ma diversi; uno ha scelto la partenza individuale e l'altro ( più piccolo ) di gruppo. Io come genitore ero un po' ansiosa e preoccupata. Lo staff di EF è stato tutto gentile rassicurante e sempre disponibile ad ascoltare e a sciogliere i miei mille dubbi. Mi hanno guidato fino all'ultimo nei vari step della preparazione dei viaggi e nella burocrazia. Faccio i miei complimenti accompagnatore Luca che ha accolto i ragazzi creando fin da subito un bel clima tra ragazzi che non si erano mai visti e ha trasmesso a noi genitori sicurezza e tranquillità con la sua calma e il suo sorriso empatico. Grazie a tutto lo staff di EF.
Ik ben heel goed geholpen door alle medewerkers, alle vragen die je hebt worden fijn behandeld en je word direct geholpen!
The course is a bit difficult. The students' abilities could be assessed more carefully. I don't think I'm at B1 level.
EF, also known as Education First, is a global leader in international education, offering a wide range of learning programs across numerous countries. With a rich history of providing educational services, EF specializes in language courses, educational travel, academic degrees, and cultural exchange programs. Catering to individuals of all ages, from students seeking study abroad opportunities and language immersion to adults looking to enhance their linguistic skills or partake in cultural exchange experiences, EF serves a diverse clientele with varying educational and professional development goals. The company's website, www.ef.com, acts as a gateway for users to select their desired destination and program type, offering options such as "sprachreisen," "séjours linguistiques," "intercambios," "student exchange," and "vacanze studio," among others. This multilingual and multicultural approach underlines EF's commitment to providing accessible education and travel experiences worldwide. Targeting a global audience, EF's programs are designed to meet the educational needs of participants across North America, Central and South America, Europe, the Middle East, Africa, Asia, and Oceania, emphasizing the company's extensive network and reach in the international education sector.
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