Staff are friendly and keep you…
Staff are friendly and keep you updated. It’s been difficult having several tutors and at times seems like candidates on job trials.

Explore Learning is a UK-based educational organization that provides personalized tuition services for children aged 4 to 16. The company specializes in subjects such as maths and English, as well as preparation for key examinations like SATs, 11 Plus, and GCSEs. Tuition is offered both online and in physical centers across the country, allowing flexibility for families seeking educational support. The company employs expert tutors who utilize adaptive learning techniques tailored to each child's individual needs. With a focus on building foundational skills and confidence, Explore Learning aims to assist students in achieving academic success throughout their educational journey. Parents looking for reliable tutoring solutions for their children will find a variety of options that cater to different learning styles and requirements.
Explore Learning receives high praise from customers, with many highlighting the positive impact on their children's confidence and enjoyment of learning. Reviewers appreciate the tailored approach to education, noting that sessions are customized to meet individual learning needs, which has led to significant improvements in their children's performance.
The supportive and professional staff, including specific mentions of tutors like Jenna and Molly, contribute to a welcoming environment that encourages students to engage with their studies. However, some parents express concerns about the online interface, suggesting it may not foster continuous guidance effectively. Additionally, a few reviews mention the lack of Sunday sessions and the turnover of tutors as areas for improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 1,001 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.0 | 10 |
| Sep 24 | 4.5 | 35 |
| Oct 24 | 4.7 | 18 |
| Nov 24 | 4.6 | 25 |
| Dec 24 | 4.7 | 25 |
| Jan 25 | 4.5 | 33 |
| Feb 25 | 4.8 | 21 |
| Mar 25 | 4.7 | 41 |
| Apr 25 | 4.4 | 27 |
| May 25 | 4.6 | 46 |
| Jun 25 | 4.5 | 25 |
| Jul 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great facility, fantastic support, flexible, learning is tailored to the individuals need and ability”
“Terrible customer service and also some terrible tutors you need to be very selective with who you are given”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Educational Services.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.2 out of 5 (good) | +2% | 1,001 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | 85 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | 37 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | 25 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | 25 |
Bottom line: Explore Learning is #4 of 5 on overall rating in this group.
500 reviews of Explore Learning. Filter by what matters to you.
Staff are friendly and keep you updated. It’s been difficult having several tutors and at times seems like candidates on job trials.
Their assessments aren’t very accurate. Enrolled my daughter into their online programme at the start of her Year-5. She had one online class every week. The tutor was supportive and covered the concepts well. I had a 5 min session with the tutor at the end of each class so I could support her as and when needed. They did a reasonable job of covering the content. Unfortunately, my daughter wasn’t able to obtain the score needed for Grammar school. I think their online portal, practice material and assessments require a lot of improvement. Though she did lots of questions for practice, I wasn’t able to see how well she was doing on each topic. They do have some graphs and figures to show how a child is doing but I didn’t find those very useful (they mainly lacked detail). I think the mock tests and practice questions were a bit too easy compared to the real ones and not quite representative of the actual exam. The first time I realised this was when my daughter took a mock exam by another company. This was about two months before the actual exam. After this, I tried my best to assist her myself but she didn’t do too well on the exam. Her score on the actual exam was more closer to what she got on the 3rd party mock test. Although, preparing the for the 11+ exam has helped my daughter improve in year 6, it wasn’t helpful in passing the exam. I get the feeling that their system is designed to keep students into their system until the end. I understand they have a business to run and are in it for profit. However, as an educational business they also have a responsibility to have clear and transparent assessment methods in place so parents can make informed decisions to either step in earlier and help their kids or switch to other tutors if they feel that Explore Learning isn’t working for them.
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My son had a few sessions with a tutor online as we don’t live close to a centre, the tutor while nice struggled to engage with my son. I have also since learned that their tutors don’t need to be qualified teachers and they will hire 16yr olds as tutors according to their own website so I decided to use a different company that only uses qualified registered teachers. I did like that fact that my son could do his own independent learning using their software and I could check how he was getting on and at what key stage/level he was at.
My son did a trial here. I have no doubt it helps improve grades and learning. However, I was looking for a tutor for Maths GCSE and came across the great reviews so thought I'd investigate to find out more. However it's basically plugging your child into a learning program on a computer. The tutor hovers and supports when the child is stuck or needed. But an integral part of Maths gcse is completing a written paper and showing your workings. Explore Learning feels like coaching not tutoring - it wasn't for us due to this. The sales push to sign up and commit was heavy too. When I said I'd reflect on it, they couldn't get us out of the door quick enough! Might be better for KS1 & KS2 perhaps.
Not happy in payment methods
I like explorer learning. My daughter has been with them for over a year and we had various tutors as they kept on leaving but have now settled in one who thankfully has not left. All sessions are over the internet. I would give them more stars but they have stopped running sessions on Sunday which is a complete pain. It now means we have to have a lesson on Saturday which is a complete nightmare as she goes swimming and does other activities which she now has to give up. Sundays are the best as it’s kind of get ready for school day and works with the life balance. They just don’t understand especially when the tutors themselves are saying they don’t agree with cancelling Sunday sessions also! Why not let the tutors decide and more importantly the parents!?!?
They are doing great.but it is important to also let then knw that it is unfair for a teacher assign to to student not to call the attention of student to knw why it not logging to learn. My son has been missing classes because sometimes as children they tend to be carried away and forget the time and the teacher will sit comfortably doing nothing to knw why the student is not not online and then after the class will receive a message that we miss you, that is quite unfair I believe if the class is paid weekly per lesson or per after the lesson he wouldn't sit and let that mony pass him by.he would make a way to reach the student by all means.that is the only part I don't like there should be a reminder 5 mind to time via call if possible.this is the only area of my concern part frm that my son is doing very great.
Explore Learning is a UK-based educational organization that provides personalized tuition services for children aged 4 to 16. The company specializes in subjects such as maths and English, as well as preparation for key examinations like SATs, 11 Plus, and GCSEs. Tuition is offered both online and in physical centers across the country, allowing flexibility for families seeking educational support. The company employs expert tutors who utilize adaptive learning techniques tailored to each child's individual needs. With a focus on building foundational skills and confidence, Explore Learning aims to assist students in achieving academic success throughout their educational journey. Parents looking for reliable tutoring solutions for their children will find a variety of options that cater to different learning styles and requirements.
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