How do I access my course after purchase?
After purchasing a course, you should receive an email with instructions on how to access it. If you encounter any issues, please visit www.hipaaexams.com or contact our customer support for assistance.

HIPAA Exams is an online education and training platform specializing in providing HIPAA certifications and courses. The platform is designed to cater to both individuals seeking to enhance their knowledge and compliance with HIPAA regulations and businesses looking for comprehensive training solutions for their teams. HIPAA Exams' courses cover a wide range of topics related to the Health Insurance Portability and Accountability Act (HIPAA), including privacy, security, and breach notification rules. Their offerings are 100% online, making them accessible and convenient for users to complete at their own pace. The company targets healthcare professionals, medical office staff, business associates of healthcare entities, and any individuals or groups required to comply with HIPAA regulations. With courses that are updated to reflect the latest 2021/2022 regulations, HIPAA Exams ensures that its users receive the most current and relevant information. The platform also provides Continuing Education Units (CEUs) upon completion of certain courses, further adding value for professionals seeking to maintain licensure or certifications while ensuring compliance with HIPAA standards.
Reviewers express mixed feelings about the HIPAA Online Training Course, highlighting both positive and negative experiences. Some customers enjoyed the course and found it educational, appreciating the content and learning opportunities.
However, a significant number of users report serious issues, including problems with account management and customer service. Many complain about losing time and money due to the platform's failure to retain records of completed courses, forcing them to retake exams elsewhere. Others describe the user interface as having deteriorated, making the experience less user-friendly than in previous years. While some find the course decent, they note it lacks engagement and innovation. Overall, the sentiment leans heavily negative, with many advising potential users to reconsider their options.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 2.0 | 6 | 100% | ● Not enough data |
Monthly average rating from reviews written by people · latest review Oct 2025.
| Month | Average | Reviews |
|---|---|---|
| Jan 25 | 1.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | — | 0 |
| Aug 25 | — | 0 |
| Sep 25 | 1.0 | 1 |
| Oct 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 6 most recent reviews.
“horrible experience”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Education & Training.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 2.0 out of 5 (poor) | 67 out of 100 | — | 6 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 85 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | 57 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | 37 | |
| 4.5 out of 5 (good) | 100 out of 100 | — | 25 |
Bottom line: HIPAA Online Training Course is #5 of 5 on overall rating in this group.
6 reviews of HIPAA Online Training Course. Filter by what matters to you.
Over a year ago
I enjoyed the course!!Learned a lot thanks
Over a year ago
horrible experience. after taking 2.5 hrs of my time to take the course and test, now they dont have records of me doing so. so now i have to take the course again, obviously somewhere else. So yes th... See more
Over a year ago
Made an account, took my money. Unable to take exams or anything because it states i don't have an account. Been trying to get ahold of customer service. That's a joke!! Waste of time
Over a year ago
I had been using this entity for a few years. I had purchased the next exam for business associates, but it expired before I could take it. Instead of issuing a credit towards the next applicable exam... See more
Quick answers to the questions people ask most.
After purchasing a course, you should receive an email with instructions on how to access it. If you encounter any issues, please visit www.hipaaexams.com or contact our customer support for assistance.
If your course progress or completion is not recorded, please reach out to our customer service team with your account details and any relevant information for a resolution.
Our refund policy may vary depending on specific circumstances. Please visit our website or contact customer support for information regarding refunds.
Course expiration times can vary. Please check the specific course details on our website or contact us for more information regarding course accessibility.
If you're experiencing technical difficulties, please check our FAQ section on www.hipaaexams.com for troubleshooting tips or contact our customer support team for help.
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I enjoyed the course!!Learned a lot thanks
horrible experience. after taking 2.5 hrs of my time to take the course and test, now they dont have records of me doing so. so now i have to take the course again, obviously somewhere else. So yes thank you for your inefficiency and for waiting 2.5 hrs of my time and hopefully i will get my money back.
Made an account, took my money. Unable to take exams or anything because it states i don't have an account. Been trying to get ahold of customer service. That's a joke!! Waste of time
I had been using this entity for a few years. I had purchased the next exam for business associates, but it expired before I could take it. Instead of issuing a credit towards the next applicable exam, they refused to refund me. I could understand if I had failed the exam, but I never took it, and they kept my money.
The user interface was good and I used them for 5+ years until this past year they changed it and it's A LOT worse now. I had courses that I purchased for my staff and if I assigned it to a staff member, in the past, if that employee quit before they completed the course you could delete their profile the the course credit would go back on your master account, you can no longer gain access to those credits anymore so it's $40 bucks lost down the drain. And now they also expire at some random date after the course is assigned... they told me 60 days but my last employee only had 10 days and it's gone (use it or lose it). And their customer service is really bad. I tried to call and email, and they just keep saying "your ticket is now closed". And you can't access your employees certificates from the master login anymore, you have to log in as each employee individually. TERRIBLE. DO NOT RECOMMEND!!!!
I found this to be a decent HIPAA training course - very traditional in it's delivery. I think it could be more innovative however. It's refreshing to see organizations using proper training solutions now.
HIPAA Exams is an online education and training platform specializing in providing HIPAA certifications and courses. The platform is designed to cater to both individuals seeking to enhance their knowledge and compliance with HIPAA regulations and businesses looking for comprehensive training solutions for their teams. HIPAA Exams' courses cover a wide range of topics related to the Health Insurance Portability and Accountability Act (HIPAA), including privacy, security, and breach notification rules. Their offerings are 100% online, making them accessible and convenient for users to complete at their own pace. The company targets healthcare professionals, medical office staff, business associates of healthcare entities, and any individuals or groups required to comply with HIPAA regulations. With courses that are updated to reflect the latest 2021/2022 regulations, HIPAA Exams ensures that its users receive the most current and relevant information. The platform also provides Continuing Education Units (CEUs) upon completion of certain courses, further adding value for professionals seeking to maintain licensure or certifications while ensuring compliance with HIPAA standards.
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