Stay was amazing and the hospitality…
Stay was amazing and the hospitality was on point specially by mata, she really made us comfortable

Hostelworld is an online platform dedicated to providing confirmed bookings for backpacker hostels across the globe. Catering primarily to budget-conscious travelers, the company allows users to search for accommodations based on their desired destinations, dates, and guest numbers. With a comprehensive range of listings, Hostelworld features detailed ratings and reviews from fellow travelers, helping users make informed decisions when selecting their ideal hostel. In addition to booking services, Hostelworld enhances the travel experience by offering city guides, local events, and entertainment options tailored to backpackers. The platform emphasizes flexible booking and free cancellation policies, ensuring that users can adapt their plans as needed. With a focus on fostering connections among travelers, Hostelworld promotes social interaction through chat features and community engagement, making it a valuable resource for those exploring new destinations.
Reviewers generally praise Hostelworld for its user-friendly platform and the variety of hostels available, highlighting the ease of booking and the quality of accommodations. Many customers express satisfaction with the cleanliness and friendly staff at the hostels, noting that they felt welcomed and well taken care of during their stays.
However, some negative feedback emerges regarding service issues, particularly concerning booking errors and unexpected changes to reservations, which have left a few consumers frustrated. Additionally, there are complaints about pricing discrepancies when compared to booking directly with hostels. Overall, while the majority of experiences are positive, the service-related issues indicate room for improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 60 | 100% | — | ● Low |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“I love this app because it gathers several hostels, making it easy to find the perfect one for each person”
“They said they would look into it, but meanwhile would refund the amount I paid to them as a deposit, as a goodwill g...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel & Tourism.
| Company | Overall | Legit | Booking | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | 3.9 out of 5 (good) | 3.6 out of 5 (good) | — | 60 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | — | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 4.2 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 |
Bottom line: Hostelworld is #4 of 5 on overall rating in this group. On booking, Audley Travel scores higher (4.9 vs 3.7).
60 reviews of Hostelworld. Filter by what matters to you.
Stay was amazing and the hospitality was on point specially by mata, she really made us comfortable
Excellent company to deal with would use them all day long
Very good accomodation, it was very clean and amazing and very friendly staff and very helpful.
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One of the best hostels in Brisbane, they truly treated me like family, always helping and willing to assist. I'm very grateful for this hostel; everything is super clean.
Guesthouse Barn1920s Vientiane: Ich kann alle guten Rezensionen bestätigen. Einziger Wermutstropfen, die Matratzen sind wirklich hart. Und dass man auf Plastik schläft kann der dünne Laken nicht ausgleichen. Kompliment und danke ans Personal. Ich komme nächstes Jahr wieder.
Easy to book and very professional
Everything greatttt
Zeer makkelijk te bedienen app, komt met meerdere oplossingen, je bent snel gebookt en altijd correct
Great place and so warm and clean also near the Train station and the city center 🙏, will definitely be here again and highly recommend this place
I got what i was looking for
Easy, quick, affordable, belonging to a hearty outfit feels safer than going alone.
Easy to navigate, great choices
Hostelworld is an online platform dedicated to providing confirmed bookings for backpacker hostels across the globe. Catering primarily to budget-conscious travelers, the company allows users to search for accommodations based on their desired destinations, dates, and guest numbers. With a comprehensive range of listings, Hostelworld features detailed ratings and reviews from fellow travelers, helping users make informed decisions when selecting their ideal hostel. In addition to booking services, Hostelworld enhances the travel experience by offering city guides, local events, and entertainment options tailored to backpackers. The platform emphasizes flexible booking and free cancellation policies, ensuring that users can adapt their plans as needed. With a focus on fostering connections among travelers, Hostelworld promotes social interaction through chat features and community engagement, making it a valuable resource for those exploring new destinations.
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