This is the 2nd kitchen we’ve had…
This is the 2nd kitchen we’ve had within 4 years, both Masterclass, due to our home being flooded during storm Babet, October 2023. The quality is no where near as good as our first kitchen. This is worrying considering its cost! All the finger grips have blown within weeks of been fitted, corners on the island have chipped and now have to be replaced a long with the finger grips. I’m concerned as Masterclass has a very short guarantee period. I have asked our designers to contact Masterclass to ensure our guarantee will be extended. It’s such a shame this kitchen has cost loads more than the 1st kitchen but the quality just is not there. Doors and draws are flimsy too and our walk in pantry is a disgrace it moves from side to side. I’m not impressed with the quality at all. Masterclass sort your suppliers out and STOP cutting corners!! Concentrate on making quality kitchens again! 18/8/24 still haven’t heard back from MC and still waiting for our faulty finger grips to be replaced! Apparently, the rep is aware of the faults…it’s time I was contacted by MC!
