PET-Xi Training is a prominent education and training provider based in the UK, specializing in a wide range of educational and employability programs. Their services are designed to support individuals across various stages of their learning journey, including GCSE interventions, NEET (Not in Education, Employment, or Training) support, digital skills training, and bespoke school interventions. With a focus on building better futures through education, PET-Xi Training aims to transform lives by empowering learners with the necessary skills and knowledge to succeed in their academic and professional endeavors.
The company caters to a diverse audience, including students, schools, and professionals looking to enhance their employability. Their programs are tailored to meet the unique needs of each learner, providing personalized support to help them achieve their goals. With a team of experienced educators and a commitment to high-energy teaching methods, PET-Xi Training strives to make learning engaging and effective for everyone involved. Their comprehensive approach to education and training underscores their dedication to making a positive impact on the lives of individuals across the UK.
PET-Xi Training has a positive customer experience.
PET-Xi Training receives high praise for its engaging courses and supportive staff, with many reviewers highlighting the excellent one-on-one tuition in subjects like maths and science. Customers appreciate the flexibility offered, such as extended time to complete courses and the provision of laptops for online learning.
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Reviewers frequently mention the quality of tutors, noting their patience and ability to make learning enjoyable. However, some negative feedback arises from issues with course continuity, particularly regarding tutors not marking work after a few weeks, which has left some students feeling abandoned. Despite these concerns, the overall sentiment remains positive, with many expressing gratitude for the valuable learning experiences provided. Overall, PET-Xi Training is viewed favorably by the majority of its customers.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.4
41
100%
+0.2
● Low
4.4 / 5 overall
=
41 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.8▲ 0.2
12-month avg
4.7
All-time
4.4
Category avg
4.5
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Mar 25
1.0
1
Apr 25
4.8
6
May 25
5.0
5
Jun 25
5.0
5
Jul 25
5.0
4
Aug 25
4.5
8
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 41 most recent reviews.
Top praiseof 35 positive reviews
Customer service49%
17 mentions
Helpful support34%
12 mentions
Easy to use20%
7 mentions
Friendly staff9%
3 mentions
“Had a great experience working for PET-Xi as a trainer when I was a university student”
On “Customer service” · Aug 19, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Education & Training.
Overall rating and review count for this company and similar companies
Had a great experience working for PET-Xi as a trainer when I was a university student. Always had the support I needed and everyone I worked with was extremely helpful and friendly, plus the working... See more
Excellent 1-1 tuition online in maths and science for my school year 10 granddaughter. Tutors were kind, patient and gave her a lot of confidence in tackling end of term examinations. We will definite... See more
I did a level 2 in cyber security and they were great. It took me ages to complete as Ide got a lot going on. When I called them they said gave me more time and let me keep the laptop until Ide finish... See more
Great to start with, provided laptop to conduct an online course, unfortunately after only 4 weeks, the tutor stopped marking my work.
I had done, and passed 2 elements.
I did another 3, that was 5 m... See more
PET-Xi Training offers a variety of courses in education & training, including cyber security, business administration, customer service, and more. For a full list of courses and details, please visit our website at www.pet-xi.co.uk.
How do I enroll in a course with PET-Xi Training?
To enroll in any of our courses, please visit our website at www.pet-xi.co.uk and browse our offerings. If you need assistance or have specific questions, contact us directly through the website.
Are there any online tuition options available?
Yes, we offer online tuition options for various subjects, including maths and science, suitable for different educational levels. For more information on online courses, check our website.
What should I do if my tutor stops marking my work?
If you experience any issues with course tutors, please contact us immediately through our website. We are committed to providing continuous support and resolving any problems promptly.
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Can I get a refund if I am not satisfied with the course?
We take customer satisfaction seriously. For information on refunds or our satisfaction policy, please contact us directly through our website or customer service for assistance.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Had a great experience working for PET-Xi as a trainer when I was a university student. Always had the support I needed and everyone I worked with was extremely helpful and friendly, plus the working schedule was completely flexible which was ideal during university. Would definitely recommend joining :)
Excellent 1-1 tuition online in maths and science for my school year 10 granddaughter. Tutors were kind, patient and gave her a lot of confidence in tackling end of term examinations. We will definitely be booking more online lessons next term
I did a level 2 in cyber security and they were great. It took me ages to complete as Ide got a lot going on. When I called them they said gave me more time and let me keep the laptop until Ide finished it. Thanks for helping and even though it took longer than I wanted it was worth it Great company and trainer thanks
Great to start with, provided laptop to conduct an online course, unfortunately after only 4 weeks, the tutor stopped marking my work.
I had done, and passed 2 elements.
I did another 3, that was 5 months ago.
Failed to be marked, failed to inform me.
And now taken the laptop back.
Waste of my time and effort
I've worked at petxi in the past and have also been a student in the past. They are supporting passionate and wonderful at what they do.
The best company I have came across by far !!
Would highly recommend anyone to join
Throughout the gamifacation course, it was really good. I like uniqueness of using gaming as a way to explore different anvenues into the gaming industry. On top of that it was really helpful in many other aspects of my life such as, being able to help me be more motivated. The highlight of the course was definately the teacher/ course leader, Miguel who was just brilliant. Honestly a great opportunity for anyone who is looking to advance their skills within the gaming industry. I hope that they will look to continue the gamifaction course for more people to experience.
It was refreshing and eye opening experience as I gained a lof during my training. My tutor was very helpful and supportive which made it easy to understand.
I had a great Tutor, Jennifer who helped me lot. Not only was I directed to knowledge materials, I was supported and contacted directly online for assistance for me with the core learning materials and assessments.
I recently completed a civil service training course through PET-Xi. I can sincerely say it was one of the most valuable courses I have participated in. Our instructors, Bruce Williams and Sandra Zubyte, were exceptional; they facilitated an engaging learning environment and were very accommodating in reviewing any material I found challenging. They also ensured the course was enjoyable, which significantly contributed to a positive learning experience. I would highly recommend the course and commend the instructors for their professionalism and dedication.
I did a customer service course with PET-Xi not so long ago and it was great. Not only did we have a fabulous Tutor who not only made the classes fun and interactive but he was great when it came to supporting us with our coursework. Wouldn't mind doing another course with this company.
I recently completed the Foundation Course in Cyber Security with PET-Xi and found it to be a highly informative and engaging experience. The course was well-structured, easy to follow, and covered essential topics with real-world relevance. The tutor was knowledgeable and supportive, making complex subjects easy to understand. I now feel more confident about applying safe digital practices in the workplace. Highly recommended for anyone looking to build a solid foundation in cyber security.
I wanted to further my knowledge in Business Administration
I wanted to further my knowledge in Business Administration, and I found this course interesting and in-depth, with units which was easy to understand and follow from the course booklet.
Speaking with the team when applying for the course, they were helpful, informed me of what the course is about and involves, and what the process will be.
The tutor was also helpful, supportive, and guided me to the correct pages in the course booklet when I was unsure of certain questions.
I recommend anyone to use PET-Xi, very good.
It’s over 30 years since I last undertook any form of education when I decided to do a Cyber Security course through PET-Xi.
I found the course to be an excellent starting point for anyone interested in cyber security. The content was well structured and covered many key topics including cyber attacks, the Internet of Things and vulnerabilities.
Everything was very well set out and easy to follow. The introductory sessions were extremely useful, giving an excellent insight into each module. This made the learning process very engaging.
Even as I submitted my first completed assignment, I realised I had made a mistake. However, the feedback from my tutor, Jennifer Dinsley, was very useful and I was fortunate enough to resubmit it and pass.
I learned so much from the course, including how to identify threats and understand the many ways organisations can be attacked.
After each assignment, comprehensive feedback provided an opportunity to do further research. Whilst no expert, I now feel far more knowledgeable than before I started.
Overall, I would recommend this course and PET-Xi to anyone wishing to learn more about cyber security.
Before we found PET-Xi, I was genuinely at breaking point. My son had always been bright and capable, previously on the gifted and talented register, but approaching the end of Year 10 he had fallen so far behind that his school were suggesting Functional Skills might be the only realistic option. It felt like the system had stopped seeing his potential and I didn’t know where to turn.
A friend suggested I speak to Fleur at PET-Xi, I wasn’t expecting much from a conversation, but that chat became a turning point. Fleur listened, really listened, she understood not just my son, but me as a parent who had been fighting every step of the way to get the right support. She spoke with warmth, honesty and belief, belief that things could be different.
My son and I met Fleur in person shortly after and from the very first meeting, the PETXi team showed a level of care, clarity and commitment that was completely different from anything we had experienced. They took the time to really understand him, his needs, his strengths, his learning style and for the first time in a long while, someone truly ‘got it’.
What makes PET-Xi so special is that they don’t ask the child to fit the system,they shape the system around the child. For a neurodivergent learner like my son, that changed everything. He was no longer being labelled or overlooked. He was being supported, challenged, and finally given a chance to catch up and move forward.
By the end of just one week, the transformation was clear. He began engaging, enjoying learning, and taking pride in his progress. He started talking about his goals and career aspirations. He now feels motivated, hopeful, and focused, not just on passing exams, but on building a future he’s genuinely excited about.
PET-Xi haven’t just helped him catch up. They’ve helped him reconnect with his potential, rebuild his confidence, and feel seen again. It’s not just education, it’s empowerment.
They believed in him, and now he believes in himself.
I recently completed a customer service course. It was a 3-4 week program, totally jam packed but full of easily digestible information. It was interactive and both the course study and exams were easy to access. Coree was such a supportive tutor. He was very knowledgeable and practical as I am viewed as a customer and treated us as such and he and Seth stayed after lessons to answer questions or review work in a private chat. I couldn't fault them.
I recently completed a course with PET-XI and had a great experience. The material was well-structured, easy to follow and very informative. The support and encouragement I received from my tutor Snita throughout the course was exceptional, creating a positive and collaborative learning atmosphere. Snita's interactive and personal approach is the fundamental key reason why this course has had a profoundly positive impact on me.
Based on my own enriching experience, I would highly recommend PET-XI to anyone interested.
I enjoyed the course and was able to progress more smoothly once Jennifer helped me with the ILP and we put a more structured plan in place. I was able to keep to this and improve my time management skills and proofreading discipline. I thank Jennifer for helping me adhere to this work ethic and it will be my mentality going forward.
I recommend Pet-Xi to get you started in a particular career and also to build your confidence and writing ability.
PET-Xi Training is a prominent education and training provider based in the UK, specializing in a wide range of educational and employability programs. Their services are designed to support individuals across various stages of their learning journey, including GCSE interventions, NEET (Not in Education, Employment, or Training) support, digital skills training, and bespoke school interventions. With a focus on building better futures through education, PET-Xi Training aims to transform lives by empowering learners with the necessary skills and knowledge to succeed in their academic and professional endeavors.
The company caters to a diverse audience, including students, schools, and professionals looking to enhance their employability. Their programs are tailored to meet the unique needs of each learner, providing personalized support to help them achieve their goals. With a team of experienced educators and a commitment to high-energy teaching methods, PET-Xi Training strives to make learning engaging and effective for everyone involved. Their comprehensive approach to education and training underscores their dedication to making a positive impact on the lives of individuals across the UK.