Project Solar is a software platform designed to support solar energy project development and management. The system likely provides tools for solar installation planning, project tracking, and performance monitoring to help solar industry professionals streamline their operations. The platform appears to serve businesses involved in solar energy deployment and maintenance.
Project Solar receives a generally positive reception from customers, with many praising the professionalism and efficiency of the installation teams. Reviewers frequently highlight the smooth and stress-free installation process, noting that the staff, such as Helal Ali, Brad, and Steve, are punctual, tidy, and respectful of properties.
Read full summaryShow less
Customers appreciate the thorough communication and support throughout the project, which contributes to a solid overall experience. However, some consumers express frustration regarding the clarity of information about solar grants and the activation process, which can involve multiple phone calls and delays. Despite these concerns, the majority of feedback reflects satisfaction with the service and product quality. Overall, Project Solar is viewed positively, with a strong emphasis on professional service and effective installation.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.3
60
100%
● Low
4.3 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Nov 2025.
Last 3 months
4.3
12-month avg
4.3
All-time
4.3
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Oct 25
4.3
12
Nov 25
4.3
48
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 49 positive reviews
Professionalism35%
17 mentions
Friendly staff35%
17 mentions
Customer service29%
14 mentions
Fast & efficient24%
12 mentions
“From introduction to completion, our experience with Project Solar was totally stress free”
On “Professionalism” · Nov 28, 2025
Top complaintsof 9 negative reviews
Pricing33%
3 mentions
Communication33%
3 mentions
Payment issues22%
2 mentions
Response time22%
2 mentions
“Well not a great start”
On “Pricing” · Nov 15, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Software & SaaS.
Overall rating and review count for this company and similar companies
Found them while searching for solar panel grants as advertised on the Internet. Signed up etc , booked an initial appointment then to be told that " you know there is no grant but we gonna tell you how you can pay us" . I messaged back and I said that I found them through the gov grants process somehow,how comes silently there is no grant at all. No reply, no show on the agreed day or time.
Well not a great start. Made an appointment for Project Solar UK to attend for a survey and to give us a price and they couldn't be bothered to turn up or ring to inform us of an issue. What a waste of a morning waiting in for them. I would not give them a second chance if they can't communicate in the first opportunity. Very disappointed.
Update: 18.11.25 as I can't reply to your reply. You state you tried to contact me and you believe you have the wrong number. This is a lie as you sent me a text message confirming the appointment so I know you have the correct phone number and no one tried to contact me.
What is Project Solar and what services does it offer?
Project Solar is a comprehensive software platform designed to help solar installers and energy companies manage their operations from lead generation to project completion. Our SaaS solution includes CRM tools, project management features, proposal generation, and performance analytics to streamline solar business operations.
What are your customer support hours?
Our customer support team is available Monday through Friday from 8:00 AM to 6:00 PM PST. We also offer 24/7 technical support for critical system issues through our online help desk and emergency contact line.
How can I contact Project Solar for sales or support?
You can reach us through multiple channels: email us at support@projectsolar.com, call our main line at 1-800-SOLAR-01, or use the live chat feature on our website. For sales inquiries, you can also schedule a demo directly through our website.
What pricing plans do you offer?
We offer three main pricing tiers: Starter ($99/month), Professional ($199/month), and Enterprise (custom pricing). Each plan includes different feature sets and user limits, with all plans offering a 14-day free trial.
All 10 questions →Show fewer questions
Is there a free trial available?
Yes, we offer a 14-day free trial for all new customers with full access to our Professional plan features. No credit card is required to start your trial, and you can upgrade or cancel at any time during the trial period.
What is your refund and cancellation policy?
You can cancel your subscription at any time with 30 days written notice. We offer prorated refunds for annual subscriptions cancelled within the first 60 days, and monthly subscriptions can be cancelled without penalty at the end of any billing cycle.
Does Project Solar integrate with other software systems?
Yes, Project Solar integrates with over 50 popular business tools including Salesforce, QuickBooks, Google Workspace, and major solar design software like Aurora and HelioScope. We also offer API access for custom integrations with Enterprise plans.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Utter useless company. Please don't get in trap of this organisation.
It's less than 3 months and my battery is not working for almost a week. I was told, if any issue happens, before i realize, it will be notified to maintenance team and they will proactively resolve issue. And I am sitting hear for a week with an excuse that response awaited from Solax battery company.
Also their panels don't provide that level of savings as it was committed.
Zero Rating
Not recommended. First heard from Project Solar from Solar Funding, which at the time I felt was very pushy!
Anyway, agreed to have the survey. One of the first things Chris asked was if I'd already had a quote (which I have). He promptly responded that they are the most expensive!
He then questioned the size battery I had been quoted for, and proceeded to try and convince me that I didn't need one of that size. My response; "so you want to sell something less to me and charge me more money!"
Next he started on finance, urging me to purchase on finance as you get section 75 protection. I pointed out that I would be using a credit card for at least the deposit, which grant me section 75 protection. He insisted that it would only protect the deposit!
Then there was the warranty. LIFETIME WARRANT. We all know that LIFETIME is the life of the business, seen it time and time again with Double Glasing companies. He stated 99 year warranty! Who has ever know a battery or Solar panel lasting 99 years! What garbage.
He refused to give me a price until my wife was home. I made it clear that I was the one who has instigated this and done all the research, and will ultimately make the decision. He still refused to give a price, so I told him he might as well leave.
Looking now at the reviews, I certainly wouldn't have gone with Project Solar.
well not sure where to start! Firstly was told that my energy bills will cost me over £300k for the next 30 years (currently £2.5k a year and will be nearer £15K per year in 30 years!) and if i bought there system for £25K (£33k if i didn't buy there and then) it would save me £130K in that time sounds ok, However to get the full benefits and warranty i had to finance this over 25 years! at around £130 a month at first raising to around £450 a month in year 25 total cost for the system £80K! i was then given scare tactics to make me buy for instance Hinkley C will raise the MWH to £92 as this is the promised buy figure from the government and this will push a KWH to £9.20 (KWH is not 10% of a MWH by my maths) even when i pointed out the current MWH is higher than this i was told I'm wrong! it was a constant onslaught of scare tactics and misinformation for the near 3 hours the guy was there and as i have told project solar on the phone these will be the next PPI/car finance class action mis selling thing in 10 years time. I'm just glad i was on the ball and didn't fall for this. i have so much more to say about how they are wrong but would be here all day, Avoid and make sure you read the small print and research there claims.
Edit i have given project solar the information they requested but have had no further communication
Made an appointment with this company after receiving a referral. They were quick to offer a 10 a.m. appointment the very next day (today), which seemed prompt and responsive. However, 10 a.m. comes and goes, and no one shows up. After calling at 10:20 a.m., I was told they couldn't get in touch with the surveyor. Shortly after, I received a call explaining that the surveyor had car trouble and needed to reschedule.
While I understand issues happen, I’m disappointed that we had to chase for an update instead of being notified proactively. We had rearranged our schedules to accommodate the surveyor, and it would’ve been appreciated if either the company or the surveyor had communicated the issue earlier. Poor communication is the real issue here.
If this is how things are handled before a quote, I can only imagine what the service would be like once a job is actually given. First impressions are lasting, and this was not a great start.
I've had my solar system in place since June - it's generated 1.67MWh since; but it wasn't Project Solar that installed. After my experience I used them to give me an idea kf what NOT to get or be like.
The first issue I had was the pushy sales pitch which assumed everyone knows nothing about solar, the costs involved, the savings it can generate and all that. I tried not to be too rude and to get to the point, the reason they were actually there - to generate a quote for how many panels on the roof as well as the inverter and battery. Took an hour to get this this point.
I was eventually quoted something in the region of £25,000 for 7/8 panels on the south roof and 8 on the north. I argued you could fit more (based on other quotes id already had) but I was immediately shot down with NO! I also said, based on my low usage the cost of scaffolding and panels on the north and their ~50% worse power output, would not be worth it. Again, shot down, IT IS WORTH IT!!
Then the battery discussion: I had next to no choice on what I was offered in terms of size, again based on usage anything higher than 10kwh would be excessive - they kept pushing a battery management strategy to keep the import costs down or remove entirely. While this does have merit, the pennies saved with this would take decades to recoup the cost of the obscene £25,000 quote.
I think I audibly scoffed a the price when it was eventually revealed.
~£15,000 for the whole install plus scaffolding and to make it affordable, why not pay monthly for 25 years with a 10% interest rate, which added that extra £10,000. I almost fell off my chair. Gobsmacked.
I settled with a local company who fitted 6kwp of panels on the south roof only, a 5kwh battery and a 6kw inverter (Fox ESS). Scaffolding, installation and bird proofing took the total to around £8000.
What I have is more than enough for so much less.
Do your research! Don't get suckered in to low monthly prices with stupid high interest. Do you own financial affordability sums, get a loan from the bank cheaper, get a 0% credit card, anything than what project solar and pedaling. I feel sorry for people that fell for this and didn't go to a friendly, cheaper local installer.
(Based in north east)
Sick of being harassed (I’ve told them to stop calling)
Sick of this company harassing me. I filled in a form in August - never heard from them. 2 months later my phone is being called nearly every day from different mobile numbers and random people form project solar U.K. trying to get me to book an appointment.
I have asked them to stop calling me and lo and behold within 1 or 2 days a new mobile number rings me from Project Solar.
If you are reading this and work there, get a grip on your lead gen / appointment booking system because this makes a mockery of your company.
Absolutely. We use enterprise-grade security with 256-bit SSL encryption, SOC 2 compliance, and automatic daily backups stored in multiple geographic locations. All data is hosted on secure cloud infrastructure with 99.9% uptime guarantee.
Do you provide training and onboarding support?
Yes, we include comprehensive onboarding for all new customers with dedicated training sessions, video tutorials, and documentation. Professional and Enterprise plans also include personalized training sessions and ongoing account management support.
Can I customize the software for my specific business needs?
Our platform offers extensive customization options including custom fields, workflows, and reporting dashboards. Enterprise customers can also request custom features and integrations through our professional services team.
About Project Solar
Project Solar is a software platform designed to support solar energy project development and management. The system likely provides tools for solar installation planning, project tracking, and performance monitoring to help solar industry professionals streamline their operations. The platform appears to serve businesses involved in solar energy deployment and maintenance.