Question 1

What is Project Solar and what services does it offer?

Accepted Answer

Project Solar is a comprehensive software platform designed to help solar installers and energy companies manage their operations from lead generation to project completion. Our SaaS solution includes CRM tools, project management features, proposal generation, and performance analytics to streamline solar business operations.

Question 2

What are your customer support hours?

Accepted Answer

Our customer support team is available Monday through Friday from 8:00 AM to 6:00 PM PST. We also offer 24/7 technical support for critical system issues through our online help desk and emergency contact line.

Question 3

How can I contact Project Solar for sales or support?

Accepted Answer

You can reach us through multiple channels: email us at support@projectsolar.com, call our main line at 1-800-SOLAR-01, or use the live chat feature on our website. For sales inquiries, you can also schedule a demo directly through our website.

Question 4

What pricing plans do you offer?

Accepted Answer

We offer three main pricing tiers: Starter ($99/month), Professional ($199/month), and Enterprise (custom pricing). Each plan includes different feature sets and user limits, with all plans offering a 14-day free trial.

Question 5

Is there a free trial available?

Accepted Answer

Yes, we offer a 14-day free trial for all new customers with full access to our Professional plan features. No credit card is required to start your trial, and you can upgrade or cancel at any time during the trial period.

Question 6

What is your refund and cancellation policy?

Accepted Answer

You can cancel your subscription at any time with 30 days written notice. We offer prorated refunds for annual subscriptions cancelled within the first 60 days, and monthly subscriptions can be cancelled without penalty at the end of any billing cycle.

Question 7

Does Project Solar integrate with other software systems?

Accepted Answer

Yes, Project Solar integrates with over 50 popular business tools including Salesforce, QuickBooks, Google Workspace, and major solar design software like Aurora and HelioScope. We also offer API access for custom integrations with Enterprise plans.

Question 8

Is my data secure and backed up?

Accepted Answer

Absolutely. We use enterprise-grade security with 256-bit SSL encryption, SOC 2 compliance, and automatic daily backups stored in multiple geographic locations. All data is hosted on secure cloud infrastructure with 99.9% uptime guarantee.

Question 9

Do you provide training and onboarding support?

Accepted Answer

Yes, we include comprehensive onboarding for all new customers with dedicated training sessions, video tutorials, and documentation. Professional and Enterprise plans also include personalized training sessions and ongoing account management support.

Question 10

Can I customize the software for my specific business needs?

Accepted Answer

Our platform offers extensive customization options including custom fields, workflows, and reporting dashboards. Enterprise customers can also request custom features and integrations through our professional services team.

Month	Average	Reviews
Oct 25	4.3	12
Nov 25	4.3	48

Company	Overall	Legit	Service	Trend	Reviews
Project SolarThis company	4.3 out of 5 (good)	100 out of 100	4.6 out of 5 (good)	—	60
smith	4.6 out of 5 (good)	50 out of 100	—	—	581
Remote Utilities	4.9 out of 5 (good)	100 out of 100	4.8 out of 5 (good)	—	367
Clicksgenie	2.2 out of 5 (poor)	100 out of 100	1.1 out of 5 (poor)	+8%	224
Neuratech Global	4.2 out of 5 (good)	100 out of 100	4.3 out of 5 (good)	−67%	199

Project Solar reviews & trust report

Project Solar has a positive customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 49 positive reviews

Top complaintsof 9 negative reviews

How it compares

Reviews

Customer reviews (60)

I feel now I am on my own now the money…

The installation was smooth and hassle…

Project Solar FAQ

What is Project Solar and what services does it offer?

What are your customer support hours?

How can I contact Project Solar for sales or support?

What pricing plans do you offer?

Is there a free trial available?

What is your refund and cancellation policy?

Does Project Solar integrate with other software systems?

Alternatives to Project Solar

smith

Remote Utilities

Clicksgenie

Neuratech Global

test IO

747

The CrowdTrust Experience⭐

Is my data secure and backed up?

Do you provide training and onboarding support?

Can I customize the software for my specific business needs?

About Project Solar