Remote Utilities is a provider of secure remote desktop software designed to facilitate remote access for both individuals and businesses. The company offers a versatile platform that includes features such as direct and cloud connections, with options for self-hosted servers to enhance privacy and control. Their software supports a wide range of operating systems, including Windows, macOS, iOS, Android, and Linux, making it accessible to various users.
Targeting small to medium-sized enterprises, Remote Utilities provides a cost-effective licensing model, allowing customers to pay a one-time fee without hidden costs. The application includes multiple connection modes, such as file transfer and remote control, and supports unattended access to workstations and servers. Additionally, the software integrates smoothly with Active Directory environments, simplifying the deployment process for organizations. With a strong emphasis on security, Remote Utilities incorporates multiple authentication methods and mandatory data encryption to ensure safe remote sessions.
Remote Utilities has a positive customer experience.
Reviewers consistently praise Remote Utilities for its reliability and ease of use, highlighting it as a top choice among remote-access tools. Many customers appreciate the software's ability to facilitate seamless remote connections, with features like keystroke and clipboard sharing, making it a valuable asset for both personal and professional use.
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Users also commend the excellent support and the overall quality of service, noting that it has significantly improved their workflow. However, some consumers express concerns about the software's compatibility with Linux and Mac systems, indicating that updates can occasionally be problematic. Despite these minor issues, the overwhelming sentiment remains positive, with many declaring it the best remote support system they've encountered.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
367
100%
● Low
4.9 / 5 overall
=
367 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.9
12-month avg
4.9
All-time
4.9
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
5.0
11
Sep 24
4.9
23
Oct 24
4.9
35
Nov 24
4.8
38
Dec 24
4.9
30
Jan 25
4.8
31
Feb 25
4.9
25
Mar 25
4.8
31
Apr 25
4.9
18
May 25
4.8
34
Jun 25
4.9
33
Jul 25
5.0
15
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 367 most recent reviews.
Top praiseof 361 positive reviews
Easy to use20%
71 mentions
Customer service8%
30 mentions
Website & app8%
29 mentions
Reliability5%
18 mentions
“Easy start
I hope this shit help my coolteam”
On “Easy to use” · Jul 14, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Productivity Tools.
Overall rating and review count for this company and similar companies
I have been using Remote Utilities for about 5 years and it has helped to make working from home a reality for me. The ability to link up to the office computer from home when necessary has allowed me to be successful in more than one place, at the same time!
Seriously good, easy to use remote support software
I use this software for personal family support but as an IT Professional I can see how this is also commercial-grade "for serious business use" software. I can honestly say I have yet to find something that I don't like about the software ... definitely a hidden gem.
Thank you to the Remote Utility Team.
Review of Remote Utilities
Remote Utilities is an exceptional remote desktop software that stands out for its efficiency and user-friendly interface. Here are some key points that highlight its strengths:
Performance
Remote Utilities is known for its fast and reliable performance. Whether you're accessing a remote computer for troubleshooting or managing multiple systems, the software ensures a smooth and lag-free experience. The connection speed is impressive, making it easy to perform tasks without delays.
Ease of Use
The software is designed with user convenience in mind. The interface is intuitive, allowing even those with minimal technical knowledge to navigate and use the features effectively. Setting up remote connections is straightforward, and the software provides clear instructions and support throughout the process.
Problem-Solving Capabilities
One of the standout features of Remote Utilities is its ability to resolve issues quickly. The software offers a range of tools that make troubleshooting and problem-solving efficient. From file transfer to remote task management, it provides all the necessary functionalities to address and fix problems remotely.
Security
Security is a top priority for Remote Utilities. The software uses robust encryption protocols to ensure that all remote sessions are secure and protected from unauthorized access. This gives users peace of mind when accessing sensitive information or performing critical tasks remotely.
Versatility
Remote Utilities is versatile and can be used in various scenarios, from IT support to remote work. It supports multiple platforms, including Windows, Mac, and Linux, making it a flexible solution for different environments.
In summary, Remote Utilities is a powerful and efficient remote desktop software that excels in performance, ease of use, problem-solving capabilities, security, and versatility. It's an excellent choice for anyone looking to manage remote systems effectively and securely.
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Although I use this for personal family support it can also be used for business. It has so many different facilities which make very useful, cannot do without.
Thank you Remote Utility Team.
For me, a "great experience" often comes from meaningful interactions—where I feel like I’ve genuinely helped or connected with someone. When I can provide exactly what you’re looking for, make things clearer, or even brighten your day a little, that’s what makes it great! 😊
Remote Utilities is a provider of secure remote desktop software designed to facilitate remote access for both individuals and businesses. The company offers a versatile platform that includes features such as direct and cloud connections, with options for self-hosted servers to enhance privacy and control. Their software supports a wide range of operating systems, including Windows, macOS, iOS, Android, and Linux, making it accessible to various users.
Targeting small to medium-sized enterprises, Remote Utilities provides a cost-effective licensing model, allowing customers to pay a one-time fee without hidden costs. The application includes multiple connection modes, such as file transfer and remote control, and supports unattended access to workstations and servers. Additionally, the software integrates smoothly with Active Directory environments, simplifying the deployment process for organizations. With a strong emphasis on security, Remote Utilities incorporates multiple authentication methods and mandatory data encryption to ensure safe remote sessions.