Remote Utilities is a provider of secure remote desktop software designed to facilitate remote access for both individuals and businesses. The company offers a versatile platform that includes features such as direct and cloud connections, with options for self-hosted servers to enhance privacy and control. Their software supports a wide range of operating systems, including Windows, macOS, iOS, Android, and Linux, making it accessible to various users.
Targeting small to medium-sized enterprises, Remote Utilities provides a cost-effective licensing model, allowing customers to pay a one-time fee without hidden costs. The application includes multiple connection modes, such as file transfer and remote control, and supports unattended access to workstations and servers. Additionally, the software integrates smoothly with Active Directory environments, simplifying the deployment process for organizations. With a strong emphasis on security, Remote Utilities incorporates multiple authentication methods and mandatory data encryption to ensure safe remote sessions.
Remote Utilities has a positive customer experience.
Reviewers consistently praise Remote Utilities for its reliability and ease of use, highlighting it as a top choice among remote-access tools. Many customers appreciate the software's ability to facilitate seamless remote connections, with features like keystroke and clipboard sharing, making it a valuable asset for both personal and professional use.
Read full summaryShow less
Users also commend the excellent support and the overall quality of service, noting that it has significantly improved their workflow. However, some consumers express concerns about the software's compatibility with Linux and Mac systems, indicating that updates can occasionally be problematic. Despite these minor issues, the overwhelming sentiment remains positive, with many declaring it the best remote support system they've encountered.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
367
100%
● Low
4.9 / 5 overall
=
367 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.9
12-month avg
4.9
All-time
4.9
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
5.0
11
Sep 24
4.9
23
Oct 24
4.9
35
Nov 24
4.8
38
Dec 24
4.9
30
Jan 25
4.8
31
Feb 25
4.9
25
Mar 25
4.8
31
Apr 25
4.9
18
May 25
4.8
34
Jun 25
4.9
33
Jul 25
5.0
15
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 367 most recent reviews.
Top praiseof 361 positive reviews
Easy to use20%
71 mentions
Customer service8%
30 mentions
Website & app8%
29 mentions
Reliability5%
18 mentions
“Easy start
I hope this shit help my coolteam”
On “Easy to use” · Jul 14, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Productivity Tools.
Overall rating and review count for this company and similar companies
I love Remote Utilities. It is so easy to use and easy to upgrade. I have used other utilities but they were difficult to transition to another computer when I replaced it. This one is easy. It is also very easy to walk the end user through the process of installing it and getting connected. If you can walk a technically challenged person through the install process quickly, it is all worthwhile.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
In this day and age (I.T. software companies shifting leadership to 'Business People') remote control software is get more and more expensive and restrictive. BUT NOT Remote Utilities! This team continues to impress the world. Keep it up!! Do them a solid and give them your business!
Simple to setup, always works great with my computers.
Even though there are a lot of options, if you simply want to remote connect, install the viewer on one pc and the host on the other, setup password and connection ID for the host, either a number or IP address of the host pc if the host pc has static IP and that's about it.. Get the free licence for 10 pc. Never had a problem so far. Very happy.
I have been using Remote utilities to access my work place from home. The software is simple to install and configure. At the same time it is powerfull and stable.
The remote utilities help me to connect to my remote machine, in very reliable secure way I really recommend it I tried other solution but since two years for me this is the only solution.
Great and powerfull tool to manage my computers remotelly, including my parents home media servers and laptops.
Works accross diferent OS and connections.
I'm very please about it being free for personal use.
Remote Utilities is a provider of secure remote desktop software designed to facilitate remote access for both individuals and businesses. The company offers a versatile platform that includes features such as direct and cloud connections, with options for self-hosted servers to enhance privacy and control. Their software supports a wide range of operating systems, including Windows, macOS, iOS, Android, and Linux, making it accessible to various users.
Targeting small to medium-sized enterprises, Remote Utilities provides a cost-effective licensing model, allowing customers to pay a one-time fee without hidden costs. The application includes multiple connection modes, such as file transfer and remote control, and supports unattended access to workstations and servers. Additionally, the software integrates smoothly with Active Directory environments, simplifying the deployment process for organizations. With a strong emphasis on security, Remote Utilities incorporates multiple authentication methods and mandatory data encryption to ensure safe remote sessions.