luke evans
1 review
Featured
No communications, let course expire and no reasonable customer service.
Very odd sales method, pushy, and a lot of their emails get caught in spam. I was unable to complete the course within six months, with no reminder emails, no check-ins, and a lot of hard-to-access content in a Microsoft drive. I then emailed to discuss an extension, to no avail. Their head of sales was not easy to deal with and they have not been pleasant to deal with, i.e. no reasonable approach to finding a solution and asking for another £680 odd to do a pre-recorded course (again, I didn't even select the live option). I'd look to avoid given previous reviews.
