Ziplines Education is an innovative platform dedicated to providing workforce-aligned upskilling programs designed to meet the demands of the evolving digital job market. By partnering with renowned universities, the company offers a range of industry-focused courses aimed at equipping learners with essential digital skills and certifications necessary for success in a codeless environment.
Targeting individuals seeking to enhance their career prospects, Ziplines Education offers live instruction, comprehensive student support, and access to on-demand career resources. With a commitment to fostering AI fluency and practical skills, the company aims to empower learners and help them feel confident and prepared for the future of work.
Ziplines receives overwhelmingly positive feedback for its educational offerings, with many reviewers praising the engaging course materials and knowledgeable instructors. Customers highlight the well-organized structure of the classes, with flexible scheduling that accommodates busy professionals.
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The interactive elements, such as live sessions and immediate feedback, enhance the learning experience, making it feel immersive and supportive. However, some consumers express dissatisfaction regarding the course content and execution, noting issues with the learning management system and feeling that certain classes did not meet their expectations, especially considering the high fees. Despite these criticisms, the majority of participants find the courses valuable and effective for their professional development.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.7
1,000
100%
-0.1
● Low
4.7 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.5▼ 0.1
12-month avg
4.5
All-time
4.7
Category avg
4.5
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.6
52
Sep 24
4.6
28
Oct 24
4.6
60
Nov 24
4.4
38
Dec 24
4.8
32
Jan 25
2.5
2
Feb 25
—
0
Mar 25
4.6
23
Apr 25
4.6
69
May 25
4.6
79
Jun 25
4.6
64
Jul 25
4.3
82
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 458 positive reviews
Helpful support19%
85 mentions
Easy to use18%
83 mentions
Customer service7%
32 mentions
Fast & efficient4%
20 mentions
“The additional resources, also super helpful for those of us pivoting into a PM role”
On “Helpful support” · Jul 31, 2025
Top complaintsof 24 negative reviews
Payment issues13%
3 mentions
Pricing8%
2 mentions
Customer service8%
2 mentions
“Please don’t patronize them”
On “Payment issues” · Jun 6, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Online Learning.
Overall rating and review count for this company and similar companies
My experience with the course was excellent. The content was of high quality, well-organized, and thoughtfully structured to be completed within a reasonable timeframe. Additionally, the course provided ample support throughout, which greatly enhanced the overall learning experience.
I learned a lot from this program, as it covered a great deal. However, it required significantly more time than suggested. My biggest concern was the slow turnaround time for facilitators to respond to questions about assignments and grades. I strongly recommend assigning more facilitators to better support students' needs.
I thought it was a great class experience. Some of the assignments I wish were more in depth and a bit harder. I definitely learned a lot that I didn't know before as a Marketing Director. I do wish that some of the pre recorded videos were up to date (some of them being as old as 2023).
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The way that the information was always available that allowed me to have references as I completed the task. The live versions with the instructors were helpful as well, with the instructors willing to give us extra time to discuss other options.
More relevant training is needed for Google Search Ads and Google Analytics
Overall, the training is excellent! The trainer's knowledge and expertise were above board. However, more relevant training is needed for the Google Search Ads and Google Analytics portion of this certification. I would add two more weeks just to go over more training that aligns with both required assessments. The email marketing training was spot on, so the assessment was easily understood. But I don't feel I was adequately prepared for the other required assessments without additional preparation using Google Skillshop. Studying Skillshop was not emphasized enough for assessment success; it is imperative to go through all the modules in Skillshop, which was additional 10-15 hours of study, to pass the assessments.
Very kind people and easy to follow. However, some of the features didn't work right, it was repetitive, and they don't go into alot of details. Best for intermediate digital marketing folks who have experience already.
I started using the information on day one so it was very impactful and I learned a lot. The instructor, Jennifer was very responsive and very nice. Super helpful when I needed things. Completely understood that we all have full-time jobs and how busy it is, so she was very gracious about ensuring that we completed the course.
Unorganized and Basic. I do not recommend Ziplines
I learned enough to pass the Salesforce Associate certification, but was highly unprepared for the Administration certification. The online portion of the course was fine... good videos, content, and explanations. The virtual sessions were unorganized and not worth the time or money. The Learner Asst was online during the sessions but didn't answer or relay questions that were posted in chat. The instructor repeatedly mentioned not being able to see stuff bc she was sharing the screen, so it seemed like the Learner Asst should have been responsible for owning the bits that the instructor didn't have access to. It took 3 classes for him to figure out how to use a timer for the breaks. The powerpoint presentations had formatting errors, which indicated that whoever put them together doesn't know how to use ppt. There were also some grammatical errors. The virtual team sessions just felt technologically clumsy and unorganized. I never understood the format of the virtual sessions; if their intent was to go over the previous week's online content or to prepare us for the upcoming week's content. The LMS took a while to get used to. It was difficult to navigate and not user friendly. I had to continually reopen pages and start from the beginning if I stopped mid-course. Very frustrating that there is no bookmark to pickup where you left off. Based on my convos with other students, we all had the same sense of confusion whether it was about an assignment, how to use LMS, or the purpose of the virtual sessions. There were a couple "guest" instructors that were excellent though, so I think the poor virtual sessions were a results of the Learner Asst and Lead Instructor.
The instructors were great and the platform was very easy to use. The step by step instruction for access made it fool proof. The only recommendation is the automated messages were not aligned with the actual guidance. Other than that, almost perfect!
This was an awesome program and the exposure to different apps and additional certifications was well worth the time and expense. The staff is awesome! Loved it.
Amazing Content and Instructors, but Misleading Advertising
The content of the modules was mostly great and easy to follow along, however with different digital instructors crafting their lessons seemingly async, certain things got repetitive.
My main issue holding me back from 5 stars with the course is that all advertising I received for it advertised learning/needing ChatGPT PRO to complete the class. This was what got me to sign up as I was already familiar with everything ChatGPT PLUS could offer me.
When I started the class, the syllabus said PLUS as opposed to PRO, as advertised. I reached out to the Ziplines moderator and he said yes, PRO was required.
However we never went over, used, or were given access to ChatGPT Pro. While the class was VERY helpful and AMAZING for ChatGPT Plus, I felt very mislead about what the course was offering.
All in all, I am glad I took the class, I did learn a lot of new skills I was not expecting, however I cannot get over the feeling of being misled.
Edit: To address the follow-up by Ziplines below, I feel the need to copy and paste directly from the syllabus landing page to defend myself.
"ChatGPT Pro will be required to complete the course. It will be provided to learners for the duration of the course."
Honestly, I wasn't even that miffed by the initial situation, just felt a little misled, but the follow-up from Customer Service being that I am confused/this never happeend as opposed to checking the content sent to learners from this course is disappointing.
I enjoyed this class so much! The instructors were knowledgeable, and they gave us great insight into the constantly changing landscape that is AI. I would definitely recommend this class to professionals who have been in the industry!
I really enjoyed this course! I was able to earn several helpful digital marketing certificates, and also learn some great strategies involving content creation and email marketing. All of the course teachers seemed very experienced and knowledgeable as well.
Professional, polished, interactive online modules coupled with two hour live zooms that were interaction heavy. Engaging instructor. Loved the course and learned a ton. Highly recommend.
Great course ! The teachers were very helpful and provided a great learning experience . Shout out to Lisa F the course administrator for being patient with me . Thank you
Ziplines Education is an innovative platform dedicated to providing workforce-aligned upskilling programs designed to meet the demands of the evolving digital job market. By partnering with renowned universities, the company offers a range of industry-focused courses aimed at equipping learners with essential digital skills and certifications necessary for success in a codeless environment.
Targeting individuals seeking to enhance their career prospects, Ziplines Education offers live instruction, comprehensive student support, and access to on-demand career resources. With a commitment to fostering AI fluency and practical skills, the company aims to empower learners and help them feel confident and prepared for the future of work.