99designs is an online marketplace that connects businesses and individuals with freelance graphic designers for various design projects. The platform facilitates design contests and one-to-one collaborations for services including logo design, web design, packaging, and other visual branding needs. Users can browse designer portfolios, launch design competitions, or work directly with selected designers to complete their projects.
99designs receives a mix of positive and critical feedback from users. Many customers appreciate the platform's ability to connect them with a diverse range of designers, resulting in high-quality submissions that align with their brand visions.
Reviewers highlight the smooth contest setup and the impressive variety of design styles, making it particularly effective for straightforward projects like logos. However, some users express frustration with customer service, noting slow response times when issues arise, particularly regarding file delivery. Additionally, there are mentions of generic submissions and a need for better quality control, especially for more complex projects. Overall, while the design quality and contest format are praised, the customer service aspect leaves room for improvement.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Web Design & Development.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | — | 67 out of 100 | — | 0 |
| 4.7 out of 5 (good) | 100 out of 100 | — | 89 | |
| 3.3 out of 5 (fair) | 100 out of 100 | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,000 |
12 reviews of 99designs. Filter by what matters to you.
7 months ago
Absolutely thrilled with the logo design I received! The designer understood my vision perfectly and delivered something that exceeded my expectations. The whole process was smooth and professional. D... See more
7 months ago
Used 99designs for my startup logo and was impressed with the variety of submissions. The contest format worked well for us since we got multiple options to choose from. Quality varied quite a bit, bu... See more
7 months ago
Works really well for straightforward design needs like logos and business cards. However, when I tried to use it for a more complex branding package, the communication barriers became apparent. Stick... See more
7 months ago
Compared to hiring a traditional design agency, this was incredibly affordable. Got over 80 design submissions for my contest and found several I really liked. The winner delivered all file formats I... See more
Quick answers to the questions people ask most.
99designs is a global creative platform that connects businesses with freelance designers for various design projects. Services include logo design, web design, packaging design, book covers, business cards, and other graphic design needs through design contests or direct hiring.
You create a design brief describing your project and budget, then designers submit entries during the contest period (typically 7 days). You provide feedback and select your favorite design, then work with the winning designer to finalize the project.
Contest prices start around $299 for basic logo design and can range up to $1,500+ for premium packages with more designers and features. 1-to-1 project costs vary based on the designer's experience level and project complexity.
Design contests typically run for 7 days, with final files delivered within a few days after winner selection. 1-to-1 projects have flexible timelines that you negotiate directly with your chosen designer.
99designs offers a money-back guarantee if you don't receive a design you love. You can request revisions during the contest or work with your designer on modifications until you're satisfied.
Yes, once you select a winning design and the project is complete, you receive full copyright ownership and all source files. The designer transfers all rights to you as part of the final delivery.
You can reach customer support through their Help Center with live chat, email support, or by submitting a support ticket through your account dashboard. Support is available to help with project issues, payments, or platform questions.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Absolutely thrilled with the logo design I received! The designer understood my vision perfectly and delivered something that exceeded my expectations. The whole process was smooth and professional. Definitely worth every penny.
Used 99designs for my startup logo and was impressed with the variety of submissions. The contest format worked well for us since we got multiple options to choose from. Quality varied quite a bit, but the top designers really delivered professional work. Price was reasonable for what we got.
Works really well for straightforward design needs like logos and business cards. However, when I tried to use it for a more complex branding package, the communication barriers became apparent. Stick to simpler projects for best results.
Compared to hiring a traditional design agency, this was incredibly affordable. Got over 80 design submissions for my contest and found several I really liked. The winner delivered all file formats I needed and was very responsive to revision requests.
The design quality was good, but when I had issues with file delivery, customer service was slow to respond. Eventually got everything sorted out, but it was frustrating. The platform itself works well once you figure it out.
Got some good designs but also a lot of low-effort submissions that seemed rushed. The platform itself is easy to use, though the feedback process could be more streamlined. Ended up with a decent logo but had to wade through quite a bit to find quality work.
As a small business owner, this was exactly what I needed. The contest format let me see different creative approaches I never would have thought of. Communication with designers was generally good, and the final files were delivered properly. Would use again.
What impressed me most was the diverse range of design styles and approaches. Got submissions from designers all over the world with completely different creative perspectives. Made the selection process exciting rather than stressful.
While I eventually got a design I liked, the process took much longer than advertised. Had to extend the contest deadline and provide additional feedback rounds. The quality was there in the end, but be prepared for potential delays.
Wasn't sure what to expect from an online design contest, but the quality exceeded my expectations. The winning designer was incredibly professional and delivered everything on time. The revision process was smooth and collaborative.
From start to finish, everything went smoothly. Easy to set up the contest, got plenty of submissions, and found a designer who really understood our brand vision. The final logo has gotten tons of compliments from customers.
The concept is solid and I did get a usable design, but the quality control could be better. Too many designers submitting generic templates with minor modifications. The standout designers really shine though, so it's worth sorting through to find them.
Yes, 99designs offers 1-to-1 projects where you can browse designer portfolios and hire someone directly. This option allows for more collaborative relationships and is ideal for ongoing design needs or complex projects.
Final deliverables typically include high-resolution files in multiple formats such as PNG, JPG, PDF, and original source files (AI, PSD, etc.). The specific formats depend on your project type and package level.
99designs is an online marketplace that connects businesses and individuals with freelance graphic designers for various design projects. The platform facilitates design contests and one-to-one collaborations for services including logo design, web design, packaging, and other visual branding needs. Users can browse designer portfolios, launch design competitions, or work directly with selected designers to complete their projects.
