99designs is an online marketplace that connects businesses and individuals with freelance graphic designers for various design projects. The platform facilitates design contests and one-to-one collaborations for services including logo design, web design, packaging, and other visual branding needs. Users can browse designer portfolios, launch design competitions, or work directly with selected designers to complete their projects.
99designs receives a mix of positive and critical feedback from users. Many customers appreciate the platform's ability to connect them with a diverse range of designers, resulting in high-quality submissions that align with their brand visions.
Reviewers highlight the smooth contest setup and the impressive variety of design styles, making it particularly effective for straightforward projects like logos. However, some users express frustration with customer service, noting slow response times when issues arise, particularly regarding file delivery. Additionally, there are mentions of generic submissions and a need for better quality control, especially for more complex projects. Overall, while the design quality and contest format are praised, the customer service aspect leaves room for improvement.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Web Design & Development.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | — | 67 out of 100 | — | 0 |
| 4.7 out of 5 (good) | 100 out of 100 | — | 89 | |
| 3.3 out of 5 (fair) | 100 out of 100 | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,000 |
12 reviews of 99designs. Filter by what matters to you.
The design quality was good, but when I had issues with file delivery, customer service was slow to respond. Eventually got everything sorted out, but it was frustrating. The platform itself works well once you figure it out.
Quick answers to the questions people ask most.
99designs is a global creative platform that connects businesses with freelance designers for various design projects. Services include logo design, web design, packaging design, book covers, business cards, and other graphic design needs through design contests or direct hiring.
You create a design brief describing your project and budget, then designers submit entries during the contest period (typically 7 days). You provide feedback and select your favorite design, then work with the winning designer to finalize the project.
Contest prices start around $299 for basic logo design and can range up to $1,500+ for premium packages with more designers and features. 1-to-1 project costs vary based on the designer's experience level and project complexity.
Design contests typically run for 7 days, with final files delivered within a few days after winner selection. 1-to-1 projects have flexible timelines that you negotiate directly with your chosen designer.
99designs offers a money-back guarantee if you don't receive a design you love. You can request revisions during the contest or work with your designer on modifications until you're satisfied.
Yes, once you select a winning design and the project is complete, you receive full copyright ownership and all source files. The designer transfers all rights to you as part of the final delivery.
You can reach customer support through their Help Center with live chat, email support, or by submitting a support ticket through your account dashboard. Support is available to help with project issues, payments, or platform questions.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Yes, 99designs offers 1-to-1 projects where you can browse designer portfolios and hire someone directly. This option allows for more collaborative relationships and is ideal for ongoing design needs or complex projects.
Final deliverables typically include high-resolution files in multiple formats such as PNG, JPG, PDF, and original source files (AI, PSD, etc.). The specific formats depend on your project type and package level.
99designs is an online marketplace that connects businesses and individuals with freelance graphic designers for various design projects. The platform facilitates design contests and one-to-one collaborations for services including logo design, web design, packaging, and other visual branding needs. Users can browse designer portfolios, launch design competitions, or work directly with selected designers to complete their projects.
