A1 Education & Training specializes in providing online and face-to-face training for individuals seeking to enhance their careers in the health and social care sector. The company offers Level 2 and Level 3 Adult Care Diplomas, designed to equip learners with the necessary knowledge and skills for various roles within adult care. The Level 2 diploma is tailored for those working under supervision, such as home care assistants and community carers, while the Level 3 diploma is intended for individuals in more responsible positions, preparing them for senior roles within the industry.
Targeting both individuals and organizations, A1 Education & Training helps clients maximize government funding opportunities to access these qualifications. Their courses are structured to meet Care Quality Commission (CQC) standards, ensuring that learners are prepared to deliver high-quality care in compliance with industry regulations. By offering flexible training options, A1 Education & Training aims to support the professional development of care workers across the UK.
A1 Education & Training has a positive customer experience.
A1 Education & Training receives overwhelmingly positive feedback from its participants, with many praising the quality of training and the effectiveness of the tutors. Reviewers highlight the clarity and practicality of the courses, often mentioning specific tutors like Charmaine and Becca for their exceptional support and encouragement throughout the learning process.
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Many customers appreciate the personalized approach, noting that learning at their own pace made the experience enjoyable and effective. The interactive nature of the training sessions is also frequently commended, contributing to a fun and informative atmosphere. While there are a few mentions of minor venue issues, these do not detract from the overall satisfaction expressed by the majority.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
5.0
65
100%
-0.1
● Low
5.0 / 5 overall
=
65 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.9▼ 0.1
12-month avg
5.0
All-time
5.0
Category avg
4.5
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
5.0
1
Oct 24
5.0
3
Nov 24
5.0
7
Dec 24
5.0
1
Jan 25
5.0
4
Feb 25
5.0
11
Mar 25
5.0
1
Apr 25
—
0
May 25
5.0
3
Jun 25
5.0
1
Jul 25
5.0
4
Aug 25
4.7
3
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 65 most recent reviews.
Top praiseof 65 positive reviews
Customer service29%
19 mentions
Helpful support25%
16 mentions
Easy to use9%
6 mentions
Professionalism9%
6 mentions
“Great service and support throughout”
On “Customer service” · May 30, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Professional Training.
Overall rating and review count for this company and similar companies
The training was clear,practical and easy to follow. The tutor was brilliant, she explained everything in a way that made it simple to understand and remember. Excellent training and excellent tutor. Second time with this brilliant tutor
Working with my tutor Charmaine has been amazing,I loved the encouragement and assistance during my course, the zoom meetings and the follow ups made me achieve my Level 3 many thanks to Charmaine S, it was good working with her and A1 training as a whole.
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My special thanks goes to Charmaine S my tutor, it was a pleasure working with her. With the first few sessions I did one on one with her helped me gain my confidence. Her comments after submitting an assignment are so encouraging and pushes one to research and increase knowledge more. Once again thank you so much. I wouldn't hesitate to recommend her to anyone looking for a best tutor.
Best experience in class with A1 training both of my assessor from Nvq 2 ( Charmine) and my Nvq 4( Becca) ..it was just lovely and awesome.
Every step of the way in achieving my goals both of my assessor held my hands ,ensuring you are settling in better and also understanding every modules ..
Thank you all..
I am delighted achieving My Level 3. Thank you to my tutor Charmaine S. for keeping in touch with me during my course and for being patient and keeping connected when I have a questions. I would definitely recommend her.
First and foremost I would like to take this opportunity to thank my level 3 tutor Charmaine.she is the best tutor I have ever had, She is resourceful, nice, kind and always encouraging to stay on track with your assignments and she always gives you more information on something you’re not sure about . I will always pick her again and again in my next certificate level 4 ,she really needs to be given a reward.THANK YOU
I have finished my NVQ 3 diploma level…Charmaine, you're the Best
I have finished my NVQ 3 diploma level 2 in adult care. At the beginning, I was struggling getting familiar with my laptop and on how I was going to go through it. But with the help of my tutor Charmaine, everything went out smoothly, she made it easy for me, making sure i was on the right track Always there for me when I needed help. Thank you so much Charmaine, I would choose you to be my tutor again and again.
I began this course a year ago, and I'm thrilled to reflect on the immense growth and knowledge I've gained. The course has been a transformative journey, equipping me to better support my clients.
I'm grateful for the opportunity to have taken this course and look forward to continued learning.
I completed the Level 5 Diploma in Leadership & Management for Adult Care. My assessor was friendly and knowledgeable and although I didn't need a lot of support, whenever i reached out for help, she was able to support me pretty much straight away, my workbooks were signed off within 48 hours of submission and IQA'd in a good timely fashion too. I would definitely recommend this company for your diploma and training needs!
I went on the level 3 diploma in adult care and I had an amazing time. I was new to the system of education in this country by my tutor made it so easy for me. She was right there anytime I needed help . She went through the course with me and explained into details for me and I was so lucky to have her as my tutor. Charmaine, I was able to complete this course because of your unwavering attention and support and for that I'm forever grateful 🙏
Thank you and I really do appreciate all the effort you put through to help me complete my diploma
May God bless you
Eunice Amponsah
My experience with was mostly positive. The services was quick and the staff was helpful , but there were a few areas that could be improved.
Providing reliable services
Offering great customer support
Being responsive to customers feedback . I really appreciated how customer services was. They answer all my questions quickly and professionally.what I like about the company is that they are friendly and helpful to customers services
They have good communication and transparency
Fast and efficient processes
They have high quality services
The course was delivered 💯,trainer was well prepared to train,encouraged team work,engaged everyone in class by asking questions and allowing us to express our opinions.
The trainer made sure that we were all at ease, was knowledgeable, paced the day well and stepped in lightly and effectively when needed - many thanks!
I had a great day training my tutor was friendly an open to all my questions , she was very supportive during the practical assessment. kept the session light hearted.
Positive Experience Completing NVQ3 at A1 Education and Training
I have just completed my NVQ level 3 at A1 Education and Training, and it was a very positive experience. The flexibility of the modules allowed me to adjust the pace to fit around my busy work schedule. My tutor, Chairmaine, was incredibly supportive, providing all the resources I needed to fully understand each module. She also offered constructive feedback on my work, which helped me gain a clearer perspective on each topic.
My tutor was hands on and ready to assist whenever needed. The course was affordable with an easy to pay payment plan set up for individuals to use. The learning period was seamless and updates were provided on time to ensure I was keeping track of my progress.
It was a wonderful experience learning from them, I'll definitely recommend
A1 Education & Training specializes in providing online and face-to-face training for individuals seeking to enhance their careers in the health and social care sector. The company offers Level 2 and Level 3 Adult Care Diplomas, designed to equip learners with the necessary knowledge and skills for various roles within adult care. The Level 2 diploma is tailored for those working under supervision, such as home care assistants and community carers, while the Level 3 diploma is intended for individuals in more responsible positions, preparing them for senior roles within the industry.
Targeting both individuals and organizations, A1 Education & Training helps clients maximize government funding opportunities to access these qualifications. Their courses are structured to meet Care Quality Commission (CQC) standards, ensuring that learners are prepared to deliver high-quality care in compliance with industry regulations. By offering flexible training options, A1 Education & Training aims to support the professional development of care workers across the UK.