Very bad service and no help
Very bad service and no help

Acropolis Tickets is an online platform dedicated to providing ticketing services for various events, primarily focusing on cultural and historical attractions. The company enables customers to easily purchase tickets for visits to iconic sites, museums, and performances, ensuring a seamless experience for both tourists and locals. By offering a user-friendly interface, Acropolis Tickets simplifies the process of securing access to popular destinations and events. The target market for Acropolis Tickets includes travelers seeking to explore cultural heritage sites and individuals interested in attending live performances. The platform is designed to cater to a diverse audience, including families, tourists, and event-goers, by offering a range of ticket options and detailed information about each attraction. Through its commitment to accessibility and convenience, Acropolis Tickets aims to enhance the overall experience of its users when visiting notable sites.
Acropolis Tickets receives overwhelmingly negative feedback from customers, with many expressing frustration over ticket delivery and high service fees. Reviewers frequently describe their experiences as scams, citing issues such as not receiving tickets despite payment and poor communication from customer service.
One customer highlights the additional €12 service fee per ticket, which many feel is unjustified given the actual ticket price. While a few reviews mention "good service," these are vastly outnumbered by complaints about the overall service quality and reliability. Customers also report logistical issues, such as broken lifts affecting accessibility for those with mobility challenges. Overall, the sentiment is predominantly negative, with many urging potential buyers to avoid this service altogether.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.6 | 22 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | 1.0 | 2 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | 1.0 | 1 |
| Jun 25 | — | 0 |
| Jul 25 | 1.0 | 1 |
| Aug 25 | 1.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 22 most recent reviews.
“No complaints”
“scam from Spain, they charge more and don't refund”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tickets & Venues.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 1.6 out of 5 (poor) | 100 out of 100 | 2.0 out of 5 (poor) | 1.0 out of 5 (poor) | 1.2 out of 5 (poor) | — | 22 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | — | 1.4 out of 5 (poor) | +9% | 424 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.0 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,002 |
Bottom line: Acropolis Tickets is #4 of 5 on overall rating in this group.
22 reviews of Acropolis Tickets. Filter by what matters to you.
Very bad service and no help
Horrible terrible service, please dont use this website book any tickets, I paid my ticket and they just didnt deliver them!! I missed the time slot, they send a confirmation booking email but at the entry here this means nothing.. I send over emails but they just didnt respond their AI boot chat has no solution for that. It is impossible to find a number. Nedless to say that they charge 40 Euro while the entry on the site is 30 Euro Also there is skipping the line.. at the entrance.. Now I am checking if I can cancel my unrecieved tickets.. and the answer is no as their guidelines states.. Then I received the tickets at 4:30 PM although my time slot was from 3PM till 4PM .. and on the 16th of July instead the same say I ordered them the 10th of July.. meaning dated a week later. Updates on the 13th of July, Now I am asking for refund but no one is answering the email.. or after the contact form.
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Acropolis Tickets is an online platform dedicated to providing ticketing services for various events, primarily focusing on cultural and historical attractions. The company enables customers to easily purchase tickets for visits to iconic sites, museums, and performances, ensuring a seamless experience for both tourists and locals. By offering a user-friendly interface, Acropolis Tickets simplifies the process of securing access to popular destinations and events. The target market for Acropolis Tickets includes travelers seeking to explore cultural heritage sites and individuals interested in attending live performances. The platform is designed to cater to a diverse audience, including families, tourists, and event-goers, by offering a range of ticket options and detailed information about each attraction. Through its commitment to accessibility and convenience, Acropolis Tickets aims to enhance the overall experience of its users when visiting notable sites.
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