All About Pins is a custom pin manufacturing company specializing in a diverse range of lapel pins, including soft enamel, cloisonné, die-struck, and trading pins. The company caters to various customer needs, offering personalized pin design services for events, awards, and branding purposes. All About Pins provides a straightforward approach to creating custom pins, allowing clients to upload their design ideas, which are then transformed into professional artwork by their in-house designers.
With an emphasis on quality and customer satisfaction, All About Pins ensures that clients receive their products through free UPS air shipping. Their target market includes businesses, organizations, and individuals looking to create unique pins for promotional events, team sports, or personal collections. The company’s user-friendly process and focus on customization make it an accessible choice for anyone interested in high-quality custom pins.
All About Pins has a positive customer experience.
All About Pins receives overwhelmingly positive feedback from customers, with many praising the exceptional customer service and the quality of the pins. Reviewers highlight the quick response times and efficient turnaround on orders, often noting the helpfulness of the staff in guiding them through the design process.
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The user-friendly website and the accuracy of the final products are frequently mentioned as standout features. Customers appreciate the attention to detail in custom designs, with many expressing satisfaction with their unique pins. While there are a few minor complaints about the wording on the online ordering process, these do not detract from the overall positive experience. With a strong reputation for quality and service, All About Pins is highly recommended by its users. Overall, the sentiment is overwhelmingly positive.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
351
100%
● Low
4.9 / 5 overall
=
351 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
5.0
12-month avg
4.9
All-time
4.9
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
5.0
3
Sep 24
4.3
6
Oct 24
5.0
5
Nov 24
5.0
4
Dec 24
4.7
3
Jan 25
4.8
6
Feb 25
5.0
4
Mar 25
5.0
2
Apr 25
5.0
1
May 25
5.0
3
Jun 25
5.0
2
Jul 25
5.0
5
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 351 most recent reviews.
Top praiseof 344 positive reviews
Customer service40%
136 mentions
Fast & efficient40%
136 mentions
Easy to use16%
55 mentions
Quality14%
49 mentions
“The customer service”
On “Customer service” · Jul 9, 2025
Top complaintsof 5 negative reviews
Refund40%
2 mentions
Customer service40%
2 mentions
Shipping40%
2 mentions
“I told them to just refund me as another shop can do it if I give them a week”
On “Refund” · Sep 23, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Marketing & Advertising.
Overall rating and review count for this company and similar companies
Normally they do bulk orders I explained to them that I am a mothercoch operator and I wanted to have a pin made up for me useing our company logo they gave me a quote after sending the pictures I had to there artist the artist absolutely nailed it looks very professional they also came in under the quote I am very happy with My experience and would recommend All About apins
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The person who helped me couldn’t have been nicer and more willing to get get what I want when I needed it. I really appreciate your assistance. I got.
I strongly recommend All About Pins. I ordered 100 (minimum order) 3/4" custom pins for my student organization. The unique shape was done impeccably. The paint detail, too, was perfect! A wonderful, affordable option.
Perhaps even more outstanding than the product itself was the amazing service! I really wanted the pins to arrive in time for commencement. Understanding the urgency, the All About Pins team accommodated our revision (which came out perfectly) the same day we requested the design edit. Shipping and handling was smooth. Ordered on Monday and received the package less than four weeks later on Thursday, right on time for commencement on Saturday.
Thank you, All About Pins.
I have purchased from All About Pins in the past. The are very professional and fast from the initial contact through the final product delivery. The product is beautiful.
I had a fantastic experience with All About Pins! Their customer service was top-notch—helpful, friendly, and responsive. I placed my design in their hands, and they brought it to life quickly and beautifully. The turnaround time was impressive, and the ordering process was smooth and hassle-free. I highly recommend them for anyone looking for quality pins with great service!
Outstanding. I got a person on the phone super quick to answer a question. Online ordering is a little weirdly worded but works great. They fulfilled my order perfectly and the pins are a beaut!
We placed a rushed order and the CS team was great in helping me decide what type of lapel pin would work in my time frame. They created my pin with our logo and we received it right on time! Very pleased!!
outstanding customer service, work with me through every detail.
The team was outstanding when it came to working with me on revisions to make this very special pin exactly what I had envisioned. Even when I changed my mind on some areas, they were quick to make the adjustments and even recommendations. Very grateful for their expertise compassion and patience to make this Pin just right.
All About Pins is a custom pin manufacturing company specializing in a diverse range of lapel pins, including soft enamel, cloisonné, die-struck, and trading pins. The company caters to various customer needs, offering personalized pin design services for events, awards, and branding purposes. All About Pins provides a straightforward approach to creating custom pins, allowing clients to upload their design ideas, which are then transformed into professional artwork by their in-house designers.
With an emphasis on quality and customer satisfaction, All About Pins ensures that clients receive their products through free UPS air shipping. Their target market includes businesses, organizations, and individuals looking to create unique pins for promotional events, team sports, or personal collections. The company’s user-friendly process and focus on customization make it an accessible choice for anyone interested in high-quality custom pins.