Altilly is a cryptocurrency exchange platform that allows users to trade various digital assets and cryptocurrencies. The platform provides trading services for both established and emerging cryptocurrencies, offering market access for buyers and sellers in the digital asset space. Altilly operates as a centralized exchange facilitating cryptocurrency transactions and portfolio management for its users.
Altilly Crypto Exchange receives a mixed response from users, with 25% of reviews highlighting positive experiences while 58% express significant dissatisfaction. Some customers commend the exchange for successfully recovering funds after long periods, with one user noting they finally received their money back after three years, and others appreciating the supportive customer service.
However, a substantial number of reviewers report severe issues, including lost funds due to a hack and difficulties in withdrawing money. Many express frustration over the lack of communication and resolution regarding their claims, with some feeling scammed. Overall, while there are positive remarks about the support team and the recovery of funds, the overwhelming sentiment reflects a lack of trust and serious concerns about the platform's reliability.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.4 | 12 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Oct 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 25 | 5.0 | 1 |
| Sep 25 | 2.0 | 1 |
| Oct 25 | 3.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 12 most recent reviews.
“Three years ago,I used Altilly exchange and ended up loosing access to my funds”
“My experience with Altilly started on a bad note years ago when I couldn’t withdraw my balance”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Web3 & Cryptocurrency.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 2.4 out of 5 (poor) | 100 out of 100 | 2.8 out of 5 (fair) | — | 12 |
| 1.5 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | — | 62 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | — | 25 | |
| 3.4 out of 5 (fair) | 100 out of 100 | — | — | 20 | |
| 5.0 out of 5 (good) | 33 out of 100 | — | — | 6 |
Bottom line: Altilly Crypto Exchange is #4 of 5 on overall rating in this group. On service, Kolo scores higher (4.3 vs 2.8).
12 reviews of Altilly Crypto Exchange. Filter by what matters to you.
Over a year ago
I'm glad this exchange is finally paying back investors on their new platform altilly.net
Quick answers to the questions people ask most.
Altilly is a cryptocurrency exchange platform that allows users to trade various digital assets and cryptocurrencies. The platform provides spot trading services, wallet functionality, and supports multiple cryptocurrency pairs for trading.
Altilly operates 24/7, allowing users to trade cryptocurrencies at any time. The platform is available around the clock, seven days a week, as cryptocurrency markets never close.
You can contact Altilly support through their official website's support ticket system or help center. They also maintain official social media channels and may offer live chat support during business hours.
Altilly supports trading for various cryptocurrencies including major coins like Bitcoin (BTC), Ethereum (ETH), and numerous altcoins. The exact list of supported cryptocurrencies may change over time, so check their current trading pairs on the platform.
Altilly charges trading fees based on a maker-taker fee structure, typically ranging from 0.1% to 0.25% per transaction. Fee rates may vary depending on your trading volume and account tier, with potential discounts for higher-volume traders.
Account verification on Altilly typically requires providing personal identification documents such as a government-issued ID and proof of address. The verification process helps comply with regulatory requirements and may unlock higher withdrawal limits.
Withdrawal limits vary based on your account verification level and the specific cryptocurrency being withdrawn. Processing times typically range from a few minutes to several hours, depending on network congestion and the blockchain being used.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I’m genuinely impressed with the level of service I received from the Altilly customer support team. From the moment I reached out, their communication was clear, respectful, and very professional. They took the time to understand my situation, verified my details carefully, and guided me through each step with patience and transparency. What really stood out was their consistency — I always received timely updates and never felt left in the dark. Every message showed genuine care and effort to resolve my concern properly. It’s rare these days to find a team that handles customer issues with such integrity and dedication. I left the experience feeling valued and confident in their service.“Thanks again to the support team at Altilly for their excellent service.”
My experience with Altilly started on a bad note years ago when I couldn’t withdraw my balance. This June, their support team guided me through merging my account, and I was finally able to recover what I had lost.
Three years ago,I used Altilly exchange and ended up loosing access to my funds. On June 20th this year, I learned they had a support team in place. I contacted them,merged my account,and followed their instructions. Today I'm happy to confirm I've received my funds back.
I'm glad this exchange is finally paying back investors on their new platform altilly.net
I had 2,000 USD with them at the time of the hack. They claim they will refund the clients with some tokens. Following the hack I sent them lots of emails with screenshots of my account, filled also on time the Claim Form they prepared for this purpose. I never got a response from them, sent many emails and pm's regarding this (also for verification of my claim request), they always wrote I have to wait, now (after 1 year) that I have asked again they write they don't have a claim report from me and I shouldn't keep sending requests or they will ban me. Need I write more? On the other hand they claim they feel very bad for the incident and they will do anything to compensate all those whose money they evaporated.
I had around $50 worth of GLC on their exchange right before the hack. I've been on their Telegram channel since, and have filled out a refund for, and have not heard anything back. I appreciate Altilly providing some further information, however according to GLC team the refund period ended in May this year. I was never contacted by anyone despite reaching out multiple time. Lost money to their security breach and now I'm left with no avenue of recourse. Very poor service.
These behnchod eaten my money and now saying that the site is hacked and lost all funds Scammer mother chod
Read the reviews carefully. I sent ethereum to my wallet address on their exchange. It never showed up. After talking to their support team they claimed that It was hacked and I have now lost all my funds. Keep away from this one.
I just found out that there was a scam in the form of a market, from the new altilly.com market that committed a fraud on the grounds that the web was hacked .. I was very disappointed .. how much money was brought from me not the others yet .. 👿👿👿
sent my crypto to their address, never seen my coins again .
Sofar this exchange is legit, but now this sites is closed due hacked
best exchange, faucet feature inside, and fast respon support
Altilly's availability varies by jurisdiction due to local cryptocurrency regulations. Check their terms of service or contact support to confirm if the platform is accessible in your specific country or region.
Altilly implements various security measures including encryption, two-factor authentication (2FA), and cold storage for funds. However, it's generally recommended to transfer cryptocurrencies to a personal wallet for long-term storage rather than keeping large amounts on any exchange.
Altilly can be accessed through web browsers on mobile devices, and they may offer a dedicated mobile app. Check their official website or app stores for the most current mobile trading options and compatibility.
Altilly is a cryptocurrency exchange platform that allows users to trade various digital assets and cryptocurrencies. The platform provides trading services for both established and emerging cryptocurrencies, offering market access for buyers and sellers in the digital asset space. Altilly operates as a centralized exchange facilitating cryptocurrency transactions and portfolio management for its users.
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