Recover my funds after years
My experience with Altilly started on a bad note years ago when I couldn’t withdraw my balance. This June, their support team guided me through merging my account, and I was finally able to recover what I had lost.

Altilly is a cryptocurrency exchange platform that allows users to trade various digital assets and cryptocurrencies. The platform provides trading services for both established and emerging cryptocurrencies, offering market access for buyers and sellers in the digital asset space. Altilly operates as a centralized exchange facilitating cryptocurrency transactions and portfolio management for its users.
Altilly Crypto Exchange receives a mixed response from users, with 25% of reviews highlighting positive experiences while 58% express significant dissatisfaction. Some customers commend the exchange for successfully recovering funds after long periods, with one user noting they finally received their money back after three years, and others appreciating the supportive customer service.
However, a substantial number of reviewers report severe issues, including lost funds due to a hack and difficulties in withdrawing money. Many express frustration over the lack of communication and resolution regarding their claims, with some feeling scammed. Overall, while there are positive remarks about the support team and the recovery of funds, the overwhelming sentiment reflects a lack of trust and serious concerns about the platform's reliability.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.4 | 12 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Oct 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 25 | 5.0 | 1 |
| Sep 25 | 2.0 | 1 |
| Oct 25 | 3.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 12 most recent reviews.
“Three years ago,I used Altilly exchange and ended up loosing access to my funds”
“My experience with Altilly started on a bad note years ago when I couldn’t withdraw my balance”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Web3 & Cryptocurrency.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 2.4 out of 5 (poor) | 100 out of 100 | 2.8 out of 5 (fair) | — | 12 | |
| 1.5 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | — | 62 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | — | 25 | |
| 3.4 out of 5 (fair) | 100 out of 100 | — | — | 20 | |
| 5.0 out of 5 (good) | 33 out of 100 | — | — | 6 |
Bottom line: Altilly Crypto Exchange is #4 of 5 on overall rating in this group. On service, Kolo scores higher (4.3 vs 2.8).
12 reviews of Altilly Crypto Exchange. Filter by what matters to you.
Quick answers to the questions people ask most.
Altilly is a cryptocurrency exchange platform that allows users to trade various digital assets and cryptocurrencies. The platform provides spot trading services, wallet functionality, and supports multiple cryptocurrency pairs for trading.
Altilly operates 24/7, allowing users to trade cryptocurrencies at any time. The platform is available around the clock, seven days a week, as cryptocurrency markets never close.
You can contact Altilly support through their official website's support ticket system or help center. They also maintain official social media channels and may offer live chat support during business hours.
Altilly supports trading for various cryptocurrencies including major coins like Bitcoin (BTC), Ethereum (ETH), and numerous altcoins. The exact list of supported cryptocurrencies may change over time, so check their current trading pairs on the platform.
Altilly charges trading fees based on a maker-taker fee structure, typically ranging from 0.1% to 0.25% per transaction. Fee rates may vary depending on your trading volume and account tier, with potential discounts for higher-volume traders.
Account verification on Altilly typically requires providing personal identification documents such as a government-issued ID and proof of address. The verification process helps comply with regulatory requirements and may unlock higher withdrawal limits.
Withdrawal limits vary based on your account verification level and the specific cryptocurrency being withdrawn. Processing times typically range from a few minutes to several hours, depending on network congestion and the blockchain being used.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Altilly's availability varies by jurisdiction due to local cryptocurrency regulations. Check their terms of service or contact support to confirm if the platform is accessible in your specific country or region.
Altilly implements various security measures including encryption, two-factor authentication (2FA), and cold storage for funds. However, it's generally recommended to transfer cryptocurrencies to a personal wallet for long-term storage rather than keeping large amounts on any exchange.
Altilly can be accessed through web browsers on mobile devices, and they may offer a dedicated mobile app. Check their official website or app stores for the most current mobile trading options and compatibility.
Altilly is a cryptocurrency exchange platform that allows users to trade various digital assets and cryptocurrencies. The platform provides trading services for both established and emerging cryptocurrencies, offering market access for buyers and sellers in the digital asset space. Altilly operates as a centralized exchange facilitating cryptocurrency transactions and portfolio management for its users.
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