Amazon Prime Video is a streaming video service that offers movies, TV shows, and original content to subscribers. The platform provides on-demand access to a library of entertainment content across multiple devices including smart TVs, computers, tablets, and mobile phones. It operates as part of Amazon's broader Prime membership program and also offers content for rental or purchase.
Amazon Prime Video receives a mix of feedback from users, highlighting both its strengths and areas for improvement. Many customers appreciate the reliable streaming quality and the impressive lineup of original content, with shows like "The Grand Tour" and "Rings of Power" receiving particular praise.
The service is often noted for its good value, especially when bundled with Amazon Prime shipping. However, a significant number of reviewers express disappointment with the recent trend of content moving behind paywalls, making it harder to determine what is included with a Prime membership. Additionally, the user interface is frequently criticized for being confusing and outdated, which detracts from the overall experience. While the platform has solid offerings, the mixed feelings about its content selection and usability suggest that there is room for improvement.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Streaming Services.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | — | 50 out of 100 | — | 0 |
| 3.4 out of 5 (fair) | 100 out of 100 | −21% | 100 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | — | 1,002 |
12 reviews of Amazonprimevideo. Filter by what matters to you.
Used to love this service but recently it feels like more content is moving behind additional paywalls. The interface is confusing - it's hard to tell what's included with Prime versus what costs extra. Customer service was unhelpful when I had billing questions.
Quick answers to the questions people ask most.
Amazon Prime Video is a streaming service that offers thousands of movies, TV shows, and Amazon Original content. You can access popular series, blockbuster films, documentaries, and exclusive Prime Video productions. Content is available for streaming on-demand across multiple devices.
Amazon Prime Video is included with Amazon Prime membership ($14.99/month or $139/year) or available as a standalone service for $8.99/month. Prime membership also includes free shipping and other Amazon benefits, while the standalone option only provides video streaming access.
Yes, you can stream Amazon Prime Video on smartphones, tablets, computers, smart TVs, gaming consoles, and streaming devices like Fire TV and Roku. You can stream on up to three devices simultaneously with the same account.
You can cancel through your Amazon account by going to 'Manage Your Prime Membership' or 'Prime Video Settings.' If you have standalone Prime Video, cancel through your account settings, and if you have full Prime, you can downgrade or cancel the entire membership.
Yes, you can download select movies and TV shows to watch offline on mobile devices and tablets using the Prime Video app. Downloaded content has viewing time limits and will expire after a certain period or when your subscription ends.
While most content is included with your subscription, some newer movies and premium channels require additional rental fees or channel subscriptions. These are clearly marked as 'Buy' or 'Rent' and are separate from your included Prime Video content.
You can contact support through the Amazon website's help section, live chat, or phone support. Customer service is available 24/7 to help with account issues, technical problems, and billing questions.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Amazon Prime Video is available in over 200 countries and territories worldwide. However, content libraries vary by region due to licensing agreements, so available movies and shows may differ depending on your location.
Yes, you can create an Amazon Household to share Prime benefits, including Prime Video, with one other adult and up to four children. Each person can have their own profile with personalized recommendations and viewing history.
Amazon Prime Video supports streaming in HD (1080p) and 4K Ultra HD with HDR on compatible devices and content. Video quality automatically adjusts based on your internet connection speed, and you can manually adjust quality settings in your account preferences.
Amazon Prime Video is a streaming video service that offers movies, TV shows, and original content to subscribers. The platform provides on-demand access to a library of entertainment content across multiple devices including smart TVs, computers, tablets, and mobile phones. It operates as part of Amazon's broader Prime membership program and also offers content for rental or purchase.
