AMBA Training is a specialized provider of Security Industry Authority (SIA) approved training courses, catering to both corporate clients and private individuals within the security sector. With over 15 years of experience, the company offers a range of Level 2 and Level 3 security courses, including training for Door Supervisors and Security Officers. These courses are designed to equip students with the necessary skills and qualifications to pursue careers in the private security industry.
The company focuses on delivering high-quality education through experienced instructors who prioritize student success. AMBA Training aims to support anyone interested in entering the security field, providing essential training such as the Level 3 Award in Emergency First Aid at Work. By combining hands-on instruction with accredited coursework, AMBA Training plays a pivotal role in preparing individuals for various roles within the security industry.
AMBA Training receives a mix of feedback from its customers, showcasing both commendable strengths and notable weaknesses. Many reviewers praise the company for its excellent training quality, knowledgeable instructors, and well-organized courses, highlighting a smooth sign-up process and supportive learning environment.
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Positive sentiments emphasize the professionalism and effectiveness of the training, with several customers recommending AMBA for various courses. However, a significant number of negative reviews point to serious issues with communication and professionalism. Customers report poor responsiveness, delays in receiving certificates, and unfulfilled promises regarding payments. This inconsistency in service delivery creates a divide in customer experiences.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.1
18
100%
—
● Low
4.1 / 5 overall
=
18 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Mar 2023.
Last 3 months
1.0
12-month avg
1.0
All-time
4.1
Category avg
4.5
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jul 22
1.0
1
Aug 22
—
0
Sep 22
—
0
Oct 22
—
0
Nov 22
—
0
Dec 22
—
0
Jan 23
—
0
Feb 23
—
0
Mar 23
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 18 most recent reviews.
Top praiseof 14 positive reviews
Professionalism21%
3 mentions
Helpful support14%
2 mentions
Customer service14%
2 mentions
“AMBA is a great training company, professional and well organised, excellent training skills and well educated in all...”
On “Professionalism” · May 12, 2021
Top complaintsof 4 negative reviews
Communication50%
2 mentions
“Communication with them is non-existent, never answer the phone or reply to emails”
On “Communication” · Mar 21, 2023
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Professional Training.
Overall rating and review count for this company and similar companies
Incompetent staff, poor trainers and totally disorganised. Completed the Delivery of Physical Intervention Course in November 2022 and still waiting for the certificate. Communication with them is non-existent, never answer the phone or reply to emails ... I would never use them again or recommend anyone uses them ... DO NOT USE!!!
As a tutor this company as not paid an invoice and they have stated that they will pay on multiple occasions. It took a Facebook post to stay say away from them to get a response. I recommend all tutors and learners stay away from this company.
Poor communication, no interest in customer needs. Unable to start courses due to bad health and ignore every form of contact regarding refunds. Do not use!!! Spend your money elsewhere!
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Don't reply to emails, about as unhelpful and unprofessional as possible on the telephone. Their focus is making money from you not offering you the training that is suitable to you individually.
Complete waste of time so use it somewhere else.
AMBA Training is a specialized provider of Security Industry Authority (SIA) approved training courses, catering to both corporate clients and private individuals within the security sector. With over 15 years of experience, the company offers a range of Level 2 and Level 3 security courses, including training for Door Supervisors and Security Officers. These courses are designed to equip students with the necessary skills and qualifications to pursue careers in the private security industry.
The company focuses on delivering high-quality education through experienced instructors who prioritize student success. AMBA Training aims to support anyone interested in entering the security field, providing essential training such as the Level 3 Award in Emergency First Aid at Work. By combining hands-on instruction with accredited coursework, AMBA Training plays a pivotal role in preparing individuals for various roles within the security industry.