Anunu Stores is an online retail platform specializing in a diverse range of hair and beauty products. The company offers an extensive selection of hair extensions, human and synthetic wigs, haircare products, skincare items, and makeup, catering to a variety of consumer needs. With a focus on quality and affordability, Anunu Stores provides competitive pricing and ensures free shipping within the UK, as well as worldwide delivery options. Targeting individuals interested in personal grooming and beauty enhancement, Anunu Stores serves a broad audience that includes women, men, and children. The platform features well-known brands alongside a selection of herbal and wellness products, appealing to customers seeking both cosmetic and health-related solutions. By prioritizing customer satisfaction and offering a wide product range, Anunu Stores aims to meet the evolving needs of beauty enthusiasts worldwide.
Anunu Stores receives mixed feedback from customers, with a notable portion praising the fast delivery and quality of products. Many reviewers highlight their positive experiences, noting that items arrived on time and in good condition, with some expressing satisfaction with the customer service they received.
However, a significant number of complaints revolve around accusations of the company being a scam, with customers reporting issues such as unfulfilled orders and rude customer service. Some individuals express frustration over receiving watered-down products or lack of communication regarding their orders. While many appreciate the good prices and prompt service, the negative reviews raise serious concerns about reliability and customer support.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.7 | 32 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | 2.0 | 1 |
| Apr 25 | — | 0 |
| May 25 | 3.0 | 2 |
| Jun 25 | — | 0 |
| Jul 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 32 most recent reviews.
“The customer service team, was responsive via email”
“Don’t buy from this company they are scam”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cosmetics & Makeup.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.7 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.1 out of 5 (good) | 4.3 out of 5 (good) | — | 32 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.8 out of 5 (good) | +2% | 88 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | — | — | +3% | 87 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 85 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | −2% | 1,000 |
Bottom line: Anunu Stores is #5 of 5 on overall rating in this group. On service, Difesa Debitori Spa scores higher (5.0 vs 3.9).
32 reviews of Anunu Stores. Filter by what matters to you.
Over a year ago
Really rude customer service and no tracking. I received no confirmation on whether my order was arriving or not so messaged them and they were so rude and patronising. Surprise surprise my order had... See more
Over a year ago
Had best experience so far 👌 delivery was fast and at stated time will definitely come back and order more , product quality top notch will highly recommend this site
Over a year ago
Don’t buy from this company they are scam. Once you pay your money, you will not receive your order.
Over a year ago
The lotions have been watered down and mixed. Very disappointing
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Polarized pattern: few middle ratings. 69% of recent reviews are 4–5★ and 31% are 1–2★.
Really rude customer service and no tracking. I received no confirmation on whether my order was arriving or not so messaged them and they were so rude and patronising. Surprise surprise my order had not been sent, which was fine but the rudeness just made me cancel the whole order.
Had best experience so far 👌 delivery was fast and at stated time will definitely come back and order more , product quality top notch will highly recommend this site
Don’t buy from this company they are scam. Once you pay your money, you will not receive your order.
The lotions have been watered down and mixed. Very disappointing
The items I ordered were received in the advised timeframe. Saving me trawling around in shops looking for what I needed to help with a skin flare-up, after an allergic reaction. The customer service team, was responsive via email.
Cheap prices, and good customer support! Only giving 4/5 because of a delivery issue which I had to pay for, but Anunu got back to me and gave me a refund for the fees I paid so there are no complaints. From what it sounds like it was just a minor administrative error in a very busy Christmas period. I would have to order again to be able to update this to a 5 star, but I'd recommend!
After reading all the reviews about this company and Irolobestore which is run by same owner. I’m shocked these people are still running this business. Some1 needs to go london with me and destroy everything. They are money grabbers. They are very nice when taking orders but once money is in there banks. The reply’s you get from lady and the stupid man are unprofessional. These websites need to be reported and bank nees to no these people are fraudulent. Tax people should no that these people are ducking tax. They hiding everything. All the gud reviews they got are from there own people.
I have already ordered something from them 4 times because the products are of good quality. Shipping to the Netherlands takes about 1/2 week, but customs will hold the shipment for a few days. Always delivered reliably! Good products!
REAL HONEST REVIEW!! I ordered then went to see the reviews and was so concerned because it wasn’t very positive but I must say I’m very happy with the service, I ordered on Thursday and my products came Monday. Will definitely be ordering again. Thank you.
This company has bad customer service. There was an issue with an order I made because payment was taken from my bank card but I had no acknowledgment of purchase in my email account. I called the number provided to verify whether the purchase has gone through or not from the store since payment was taken bi I had no receipt no pending delivery date. The lady who picked up the phone was extremely rude. She then told me she does not care about the issue and hang up on me while I was still talking. I never had such a terrible customer service before. I will not be buying anything from this store again.
SCAM,SCAM,SCAM. This is by far the worst online store I have ever purchased from in MY ENTIRE LIFE....They will take your money and not ship your products. Multiple times I called and asked for a refund, but the owner is a rude and arrogant person, who lied and said she will give me a refund but its literally a month now and absolutely no refund. I have called and even texted the owner on whatsapp asking for my refund but she completely ignored my request, tell me to 'rest'- Can you imagine. This business also sells illegal products like bleaching creams which is completely illegal in Europe and the UK. I informed the owner about this and she completely got defensive. This business is completely disorganised and a massive fraud. They are out to rip you of your hard earned money. Anyone who gives this business a 5 star reviews are fake people who work for Anunu stores. Please beware and stay clear RUNN.. if you do not want your money stolen.
SCAMMERS ANUNU STORES THEY TAKE YOUR MONEY THEY DONT SHIP PLEASE DONT ORDER FROM THESE SCAMMERS THEY ARE RUDE AND THEY DONT SHIP YOUR ORDER IM IN THE PROCESS OF REPORTING THEM
I ordered another product and the shipping was very fast and the product Is original will order more items.
Order came quickly and the product works well. It’s a safe bet in my opinion
Ordered a product that is out of stock every where else. Intially no response to two emails. But answered my phone call promptly. The order was posted the same day with prompt delivery by Royal mail. Good service from the owner Margaret. Will buy from again
Placed an order recently for a specific product that I was unable to get hold of without paying silly prices - delivery was super quick, product perfectly priced and arrived well packaged and perfect :) thank you and will deffo order again!
I was really concerned during these uncertain times to order products from Anunustores.com, a small online company. I had just ordered the same items from a larger one but discovered too late that they were prepared to take my money while knowing full well that they would not be able to deliver the items (my bank will resolve the financial dispute). But the fact that Margaret, the owner of Anunu, was available at the end of her mobile when I called late one evening immediately put me at ease. Anunustores is definitely legitimate. Like many others it is struggling to keep its head above water with an owner who has experienced enormous difficulties and losses that have impacted on her business. That being said she comes across as resilient and professional and delivered the items that I ordered promptly and efficiently. I totally recommend Anunustores.com and encourage anyone looking for the products she has on her website to buy and support her.
my gml apeti tablets came very quick and i’m pleased with the condition they came in thank you !!
I thought the comments on here looked dodgy but I decided to purchase something anyways because it was the only place I could find without ridiculous shipping costs, the items arrived and I’m very pleased with them, great shop and fast shipping
Amazing service!
Anunu Stores is an online retail platform specializing in a diverse range of hair and beauty products. The company offers an extensive selection of hair extensions, human and synthetic wigs, haircare products, skincare items, and makeup, catering to a variety of consumer needs. With a focus on quality and affordability, Anunu Stores provides competitive pricing and ensures free shipping within the UK, as well as worldwide delivery options. Targeting individuals interested in personal grooming and beauty enhancement, Anunu Stores serves a broad audience that includes women, men, and children. The platform features well-known brands alongside a selection of herbal and wellness products, appealing to customers seeking both cosmetic and health-related solutions. By prioritizing customer satisfaction and offering a wide product range, Anunu Stores aims to meet the evolving needs of beauty enthusiasts worldwide.
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