Pampa is a UK-based online retailer specializing in hair, beauty, and fragrance products. The company offers a diverse range of products from popular brands, including professional hair care solutions, electrical styling tools, and beauty essentials. Customers can find well-known names such as Pureology, Olaplex, and Dyson, catering to a variety of personal care needs. Targeting consumers who seek quality hair and beauty products at competitive prices, Pampa provides an accessible shopping experience with benefits like free delivery on orders over £25 and promotional discounts. As a trading name of Salons Direct Ltd., Pampa is committed to fulfilling the beauty needs of its customers while ensuring a seamless online shopping environment.
Pampa consistently receives high praise for its super quick delivery and reasonable pricing, with many customers noting that their orders arrive sooner than expected and well-packaged. Reviewers appreciate the ease of ordering, highlighting the efficient service and the quality of products offered.
Some mention that shopping through Pampa can be a bit challenging due to its connection with Salon Direct, but once accessed, the experience is overwhelmingly positive. A few customers express concerns about price differences between Pampa and other retailers, indicating a desire for more competitive pricing. Overall, the majority of feedback reflects satisfaction with the service and product quality, making Pampa a favored choice among consumers. The overall sentiment is very positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 88 | 100% | -0.4 | ● Medium |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Mar 25 | 5.0 | 1 |
| Apr 25 | 4.8 | 8 |
| May 25 | 4.7 | 11 |
| Jun 25 | 5.0 | 13 |
| Jul 25 | 4.9 | 21 |
| Aug 25 | 5.0 | 18 |
| Sep 25 | 5.0 | 6 |
| Oct 25 | 4.5 | 4 |
| Nov 25 | 4.0 | 6 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 88 most recent reviews.
“Super quick delivery & reasonably priced”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cosmetics & Makeup.
| Company | Overall | Legit | Value | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.8 out of 5 (good) | +2% | 88 |
| 4.9 out of 5 (good) | 100 out of 100 | — | — | — | +3% | 87 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 85 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | — | −2% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 4.9 out of 5 (good) | 4.8 out of 5 (good) | +1% | 381 |
Bottom line: Pampa is #4 of 5 on overall rating in this group.
88 reviews of Pampa. Filter by what matters to you.
Over a year ago
Prompt delivery of order. Easy to use their website. Good products on offer. Can recommend.
11 months ago
It was a bit difficult to find Pampa from SalonsDirect, which is their professionals-only shop, but once found, shopping through Pampa was great: I got the same items for a good price and they arrived... See more
Over a year ago
Easy to orderarrivedontime
Over a year ago
Very fast delivery and great prices, I managed to get a 40 pound bundle for 24
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It was a bit difficult to find Pampa from SalonsDirect, which is their professionals-only shop, but once found, shopping through Pampa was great: I got the same items for a good price and they arrived without any issues.
Prompt delivery of order. Easy to use their website. Good products on offer. Can recommend.
Easy to orderarrivedontime
Very fast delivery and great prices, I managed to get a 40 pound bundle for 24
My diffuser was delivered quickly and well protected in a box and it was a good price. I would recommend this company.
Super Quick delivery. Thank you
Good price Good communication Quick delivery
Good prices , quick delivery
Efficient, cost effective and brilliant product range
Just what I wanted. Good product, quick delivery & good price.
very easy to order on line
Super quick delivery & reasonably priced. I would definitely use PAMPA again
Quick delivery, good range of products. Would love to be able to have the same choice as the salon trade membership offers.
The service was fine but I find the price difference between the Pampa site and the Salon Direct site excessive
Quick and efficient service
This is the best app ever because I want to be a hair dresser when I am older so thank you for this app Love, your BIGGEST fan in the world love you thanks Abbie
Delivery was so fast and good price
Order arrived sooner than expected and as ordered. No issues
This is the first time I have used Pampa. Excellent service. Item was shipped and had arrived within 2 days. I would definitely recommend and would use them again in the future.
Une expérience a ne pas manquer !! L ensemble du personnel est très professionnel, à votre écoute, réactif et d une gentillesse...Enzo est d une bienveillance naturelle Les saveurs et la qualité des produits vous fait voyager ! Bravo aux cuisiniers!! Le chablis manquait juste un peu plus de temps mais c'est une question de goût 😉 C était succulent.
Pampa is a UK-based online retailer specializing in hair, beauty, and fragrance products. The company offers a diverse range of products from popular brands, including professional hair care solutions, electrical styling tools, and beauty essentials. Customers can find well-known names such as Pureology, Olaplex, and Dyson, catering to a variety of personal care needs. Targeting consumers who seek quality hair and beauty products at competitive prices, Pampa provides an accessible shopping experience with benefits like free delivery on orders over £25 and promotional discounts. As a trading name of Salons Direct Ltd., Pampa is committed to fulfilling the beauty needs of its customers while ensuring a seamless online shopping environment.
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