Food very Good.
Food very Good. Jacuzzi needs after the quiz. MUCH more regular cleaning. Staff extremely helpful and kind. Entertainment did not altogether match the age group, very loud, it emptied loung quite often

APT River Cruises & Tours specializes in providing luxury travel experiences through all-inclusive tours, cruises, and rail journeys tailored for Australian travelers. The company offers a diverse range of travel options, including small ship cruises, guided tours, and rail adventures across various global destinations. Customers can explore iconic landscapes in Europe, Asia, Africa, and the Americas, as well as Australia and New Zealand’s unique attractions. The company focuses on creating seamless, comfortable travel experiences that allow guests to immerse themselves in different cultures and environments. APT River Cruises & Tours caters to discerning travelers seeking adventure and relaxation while ensuring high standards of service throughout their journeys. With an emphasis on unforgettable memories, APT's offerings are designed for those looking to discover new destinations with ease and luxury.
Reviewers consistently praise APT River Cruises & Tours for their excellent service and high-quality cruises. Many highlight the first-class organization and the dedication of staff, such as Rachel Mack and tour directors like Roneil and Spencer Scott, who go above and beyond to enhance the travel experience.
The boats are described as fabulous and well-maintained, with excellent food and informative itineraries that showcase beautiful destinations. However, some customers express disappointment regarding the limited bar hours and the need to switch ships due to low water levels, which affected their overall experience. Despite these minor complaints, the majority of feedback reflects a strong satisfaction with the overall cruise experience. Overall, APT River Cruises & Tours receives a positive sentiment from its customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 999 | 100% | -0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.3 | 9 |
| Sep 24 | 4.3 | 11 |
| Oct 24 | 4.1 | 22 |
| Nov 24 | 5.0 | 9 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 8 |
| Feb 25 | 4.8 | 4 |
| Mar 25 | 4.8 | 27 |
| Apr 25 | 4.9 | 23 |
| May 25 | 4.5 | 62 |
| Jun 25 | 4.4 | 78 |
| Jul 25 | 4.6 | 25 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I had many questions and requirements which she dealt with in a friendly, helpful manner whilst remaining professiona...”
“A cruise "on the cheap"”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cruise Lines.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.1 out of 5 (good) | +3% | 999 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 3.0 out of 5 (fair) | — | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 |
Bottom line: APT River Cruises & Tours is #4 of 5 on overall rating in this group. On value, Alfa Travel scores higher (4.6 vs 4.1).
500 reviews of APT River Cruises & Tours. Filter by what matters to you.
Food very Good. Jacuzzi needs after the quiz. MUCH more regular cleaning. Staff extremely helpful and kind. Entertainment did not altogether match the age group, very loud, it emptied loung quite often
Balkans cruise on the Danube. The positives include the lovely modern ship, the excellent, friendly, efficient and helpful crew and staff from all areas of the ship and the quality/presentation/quantity of the food which all came together to ensure we had a lovely holiday. On the other hand the negatives include APT admin/organisation (pre boarding) and the disaster of an experience in the transfer from Bucarest to the ship, which had already left the port before we had any hope of getting to it. However, overall this was a great holiday and yes, we would travel APT Travelmarvel again
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I would give a 4.5 if I could, because there were only two minor points which stopped a five out of five. Firstly to be clear, every staff member on board from the Captain down, from reception, to housekeeping, bar, restaurant, entertainment, guides ship staff and management were outstanding at all times. Also the food provided was excellent at all times. They all deserve a 5 out of 5. My only minor issues were: 1. After a really hot and sweaty day of walking around on a guided tour, I would have preferred a nice cooling plunge pool on the upper deck rather than warming up even more in the hot tub that is actually on the upper deck. 2. There was a bar area on the upper deck which was used for storage, but no bar service available on the upper deck. I accept these are minor issues, thus a 4.5 out of 5, but to reiterate, every individual we met was a credit to the company and should be commended on their hard work and dedication in ensuring the outstanding experience we encountered.
When we finally got to speak to someone it was great. A problem occurred with the first booking and we left messages to be called back, but initially it didn’t happen. I left a third message and someone called back, after that it was great. Spoke to Anton and he was very helpful.
Cabin bathroom a bit small. Too much time on coaches then not enough time in the excursion area. More choice needed on dinner menu. Staff should clear plates when everyone on the table has finished. Staff were very pleasant. The excursion staff were lovely and knowledgeable
The friendly staff and the high quality of the ship
We enjoyed our holiday on Caledonian Sky. The ship was clean, comfortable and well maintained. The crew were great and very helpful. You are obviously new to dealing with the Greeks and it showed! We never new exactly what would happen until the last moment and there were a lot of changes due to the locals changing their minds - Greek culture! We got the impression that, because there were only 90 of us, we didn't matter and the larger boats got preference. The tours were expensive for what they were. The Cruise director did his best, but he seemed to rush from pillar to post and we were told things at the last moment if at all. He gave us a lot of information we didn't need and omitted things that were important to know. The food was OK but lacking in choice. Breakfast in the dining room was poor, but much better on deck. Having said all that, we enjoyed our time on board, met some nice people and had a good holiday.
On Greek & Turkish Island Adventure, the staff on board the ship were excellent, the cabins were spacious and the food was very good. There appeared to be a lack of co-ordination on the timing and whether certain optional trips were going ahead. Also question as to whether Zodiacs are suitable for older passengers in choppy seas!
all onboard services were great. all tours were great, especially Bratislava. on board commentaries on the gorge and the evening cruise in Budapest were uninspiring. the 4hour wait at Munich airport for the coach to the ship at Passau was particularly gauling. you asked for comment, but overall, great holiday, thank you.
The tour was put together extremely well. The trip through the Rockies was a great experience with an excellent tour manager and lovely hosts on the Rocky Mountaineer. However, the tour was let down for me by the Holland American cruise ship as I have dietary requirements that were not catered for. Despite the fact that they had been notified beforehand. The cabin was odd as to look out of the windows you had to kneel on the bed, not to mention the light switches on the headboards!
The ship was lovely, the evening entertainment was good. The food and service were excellent. Our cruise director was well informed and helpful. On a minus side and petty there was no plug in the bathroom basin which causes a waste of water. Also the coach trips on this cruise were overly long which of course this is because the excursions were not on the riverside as in the Amsterdam to Budapest cruise. No co-ordination between guides so often the same story on the next day trip. Cycles available were great but it would help to have knowledge of local cycle routes.
Enjoyable cruise down The Danube. Lovely clean cabin as is everywhere on the boat, ultra comfy bed and great shower. Friendly staff and attentive. Would have been 5 stars if the dinner in the evenings included a grilled steak or chicken as a fall back if you don't like regional dish or a sauce.
Exceptional cruise director (Esme). She really went the extra mile to make sure that everyone had a great holiday. Always friendly and helpful, even though she worked very long hours. All other staff were also very good, especially waiters remembering individual preferences. Food excellent. Only one criticsm to stop it being five star: there was nowhere to sit and chat with friends after dinner. The lounge was too busy, loud and crowded. McGearys bar could have been available, but closed at 9.00pm. Nothing wrong with the evening entertainment on offer, but not everyone wants to take part ever night.
On the whole we enjoyed our river cruise the staff were all exceptional especially the boys / girls that looked after our rooms and the staff who looked after the food and drink in the restaurant waiters etc they worked long hours and were always smiling and helpful at all times they were brilliant the food was disappointing at the start of the cruise the tea served between 3/4 the sandwiches were unappealing all on white bread and not very healthy so never ate tea maybe some nice scones and nice small brown filled rolls with different fillings ?? Instead of the white curled up sandwiches the food in the restaurant got better as the cruise went on , I’m not vegetarian, but not much choice if you were vegetarian the cabin was nice bed very comfortable plenty of places to put clothes etc , all seemed to be very well organised
The coach driver was superb, abd the organisation was very good. The whole holiday was close to five stars rating . The only reasons I award four stars are the price, and some situations which could have been handled sligbtly better. The hotels were in the main very good, but one or two did not quite live up to the standard expected of the price of the tour. Some of the optional additional excursions were unnecessarily costly, most notably the Hobbiton trip, and a few things included in the overall package could be cut to reduce the price (e.g. the vouchers to buy lunches and dinners at Fergs in Queenstown, some of the hotel dinners, the Queenstown Gondola). These are minor, constructive criticisms of an otherwise very good tour.
We booked the Danube cruise starting on1st May. We were lucky enough to sail on the APT Solara which was on it’s maiden voyage. The ship was clean and pristine and the seating and furniture were all nice and new. We couldn’t believe how quiet and smooth the ship was, at times we thought we were stationary yet looking out of the balcony window we could see we were moving. The room was spotless when we arrived the bed in particular was very comfortable and the shower nice and hot and had a good head. My wife enjoyed the bow camera on the large tv showing the front of the boat. There were issues with the news channel and film channels which either pixelated or showed a completely different film from the one selected, so there were technical issues.There were two things that need changing for the room, the rubbish bin was far to small and the pillows on the bed were odd one very large one and then a really tiny one. The staff were all very professional, polite and always helpful they literally couldn’t do enough for you, particularly in the restaurants and housekeeping. At this point we have to mention Roland Noordermer the cruise director who was absolutely brilliant , friendly , helpful and so knowledgeable about the areas we were travelling through. Due to the fact that I had just had an operation only a few days prior to travelling , we opted out of some of the excursions, which wasn’t a problem. Staying on board was nice and relaxing and I quite enjoyed the quiet ride down the Danube. The last evening cruise on the Danube in Budapest was amazing with all the buildings lit up and a good selection of music from Roland is not to be missed. One issue that needs addressing regarding the restaurants is the limited menu. We had informed APT prior to travelling that my wife was dairy free which included beef and due to my operation, I was on a low fat diet. Every meal involved beef of one sort or another even the alternatives offered were a beef burger or cheese burger. Most of the cakes or desserts were cream based in one form or another. Most days we ended up with fresh fruit so very little alternatives for us. There was fish on the menu, but very little other choice. We feel there needs to be greater options for people with food allergies. Overall the cruise, ship and staff were superb everything was well organised including transfers to and from the ship. We would thoroughly recommend APT cruises.
We had a very relaxing cruise across Danube. The staff on the ship were amazing. They never said No to anything requested. They all went that extra mile to make our holiday a truly enjoyable experience. I am vegetarian, and when requested they cooked us separate main meals everyday. All day trips were very well organised. We provided feedback to the cruise Director after every trip and he took on board on what to improve. It was good value for money.
The travelling to the boat and the journey home was long and tiring Once on board everybody tried really hard and we’re friendly Unfortunately there was no dress code on board and shorts jeans trainers and sandals at dinner and even at the Concert were not my idea of a cruise However the guided tours were very good and the Guides excellent Our French balcony window with interrupted views was disappointing as we travelled mostly at night and when docked we usually alongside other boats so no views at all With the exception Bratislava Passau and Budapest which were lovely. The Meals were ok Breakfast not so good but Lunch and Dinner good, you had to be Quick to get a seat and it was somewhere different every time Overall we enjoyed it especially the concert. We probably will stick to the sea cruises in future as value for money is marginally better Thank You
APT River Cruises & Tours specializes in providing luxury travel experiences through all-inclusive tours, cruises, and rail journeys tailored for Australian travelers. The company offers a diverse range of travel options, including small ship cruises, guided tours, and rail adventures across various global destinations. Customers can explore iconic landscapes in Europe, Asia, Africa, and the Americas, as well as Australia and New Zealand’s unique attractions. The company focuses on creating seamless, comfortable travel experiences that allow guests to immerse themselves in different cultures and environments. APT River Cruises & Tours caters to discerning travelers seeking adventure and relaxation while ensuring high standards of service throughout their journeys. With an emphasis on unforgettable memories, APT's offerings are designed for those looking to discover new destinations with ease and luxury.
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