APT River Cruises & Tours specializes in providing luxury travel experiences through all-inclusive tours, cruises, and rail journeys tailored for Australian travelers. The company offers a diverse range of travel options, including small ship cruises, guided tours, and rail adventures across various global destinations. Customers can explore iconic landscapes in Europe, Asia, Africa, and the Americas, as well as Australia and New Zealand’s unique attractions. The company focuses on creating seamless, comfortable travel experiences that allow guests to immerse themselves in different cultures and environments. APT River Cruises & Tours caters to discerning travelers seeking adventure and relaxation while ensuring high standards of service throughout their journeys. With an emphasis on unforgettable memories, APT's offerings are designed for those looking to discover new destinations with ease and luxury.
Reviewers consistently praise APT River Cruises & Tours for their excellent service and high-quality cruises. Many highlight the first-class organization and the dedication of staff, such as Rachel Mack and tour directors like Roneil and Spencer Scott, who go above and beyond to enhance the travel experience.
The boats are described as fabulous and well-maintained, with excellent food and informative itineraries that showcase beautiful destinations. However, some customers express disappointment regarding the limited bar hours and the need to switch ships due to low water levels, which affected their overall experience. Despite these minor complaints, the majority of feedback reflects a strong satisfaction with the overall cruise experience. Overall, APT River Cruises & Tours receives a positive sentiment from its customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 999 | 100% | -0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.3 | 9 |
| Sep 24 | 4.3 | 11 |
| Oct 24 | 4.1 | 22 |
| Nov 24 | 5.0 | 9 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 8 |
| Feb 25 | 4.8 | 4 |
| Mar 25 | 4.8 | 27 |
| Apr 25 | 4.9 | 23 |
| May 25 | 4.5 | 62 |
| Jun 25 | 4.4 | 78 |
| Jul 25 | 4.6 | 25 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I had many questions and requirements which she dealt with in a friendly, helpful manner whilst remaining professiona...”
“A cruise "on the cheap"”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cruise Lines.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.1 out of 5 (good) | +3% | 999 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 3.0 out of 5 (fair) | — | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 |
Bottom line: APT River Cruises & Tours is #4 of 5 on overall rating in this group. On value, Alfa Travel scores higher (4.6 vs 4.1).
500 reviews of APT River Cruises & Tours. Filter by what matters to you.
would have given 5 stars if we had not had to swap ships due to low water, this was not your fault and you could not of handled it better , other than that everything on both ships was excellent , would have no hesitation in recommending you to others and would definitely travel with you again
Great boats, crew n meals. Thanks to Bernadette for all her help on board and also our Holiday Village travel Agent, Jackie Davis for all her hard work. Just a couple problems re low rivers, but the amazing army type exercise performed by ALL the crew just amazing to see.
Nice cruise but not for night owls. Bar closed 11pm. Bar on deck was closed throughout, except for last night, opened for a couple of hours. No drink service on deck. Had to go to bar downstairs. Staff were very helpful, and friendly. Cabin clean and well appointed.
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Staff and facilities
Small ship cruising is ideal. Deck space was good. Our tv never worked all week which was a disappointment as we wanted the news. Breakfast was very good. Some of the meals with frozen vegetables were not great. I’m sure fresh green beans steamed for example would really be just as easy to prepare in a small kitchen the bbq meat was all cold . Disappointed. The first nights dinner was not to be impressed by. The fish choice was a little tasteless. Fruits was delicious. Wines were excellent for lunch and dinner. Dessert was cake each night except for last night. Perhaps a little variety would work or ice cream on side. Room was tight but to be expected. The bathroom was fine.
The Capella is a beautiful ship & all the staff are fantastic and a huge asset to travel marvel. All meals were superb and wine was good and plentiful. However, that said a few things that could be considered for improvement. The air conditioning in the restaurant and function room was insufficient, it was roasting inside and out. Bedrooms were cool though. There was little consideration regarding mixing of passengers on tours. In previous cruises the cruise director was very insistent that a certain coach was for ‘gentiles’ ie those using walking stick or not great on their feet. My wife and I were towards the younger end of those on this particular cruise, indeed I’d suggest the average age was around 80 with some well into their 90’s which is fine, but when it’s 37 deg and little shade some people should be more cognisant of their capabilities in such extremes.
Generally good. Small rooms. Very long journey to meet boat. 17 hour journey. Direct flight would make it shorter.
The food was not as good as in previous trips. There was a lack of scenic cruising. Tooo long docked at several places. Not the right balance between excursions and scenic cruising.Parallel parking with a bank or another ship either side.
Well organised. Great hotels, mostly Fairmont.
Staff excellent, food great , price reasonable, however not really was for us as cruise at night and during the day boats tied up together so view often against a wall or into the boat next door . We were very pleased we went though .
The staff were very friendly and helpful. Cabins clean and well equipped plenty of storage. Good food and plenty of it.
Lovely boat, great staff, good food, lovely cabins. Unfortunately, waste of time having French Veranda as always travelled at night so no views of scenery along river, apart from 11/2 hours through Wachau Valley section. When docked, again, no views as another boat, literally, right alongside. May as well had no window.
Over all very good, but would have liked a bit more day time cruising (early evening). Staff worked very hard and helpful, the boat was very clean food and drink plentiful, Akos the cruise director was excellent and very helpful. On walking tours it would have been more helpful if the segregation between efficient walkers and less efficient walkers was better.
Great scenic and beautiful cruise on the Danube. State room (owners’ suite) excellent (but for one thing, see below*). Staff were exemplary and everyone efficient and friendly. The tour director couldn’t have been more informative and the quality of local guides excellent. Food could be a little patchy but the dining room staff were attentive and very professional. *Two tiny quibbles. Local knowledge of traffic jams in Budapest would have saved a wasted hour on the coach, and one badly broken floor tile in our bathroom in a strategically inconvenient place should surely have been fixed? Ending on a positive note, however, the Illumination Cruise on our night in Budapest was a magical finale to a super holiday.
The staff were efficient and friendly. The room service was excellent. The food was very good. The excursions were excellent with superb guides who were very knowledgeable and spoke very good English. In all our holiday was lovely and will be remembered.
Good communication with the passengers and great service on board.
The staff, accomodation, food and excursions were excellent, very helpful and kind, good entertainment too. The departure day was disappointing as only 3 toilets available to all the passengers once they had left their rooms so constant queues , not ideal for the many elderly passengers, (my dad would have been horrified for the last 20 years when he was travelling) . The journey to the airport was made interesting by our knowledgeable guide but we arrived 4 hours before the flight and told ‘check in’ was open. It was not, so could not drop our bags. Was a very long walk to the eateries and shops, which several passengers were not able to manage, so not even a coffee for 4 hours. BA check in girls were miserable and rude, The flight excellent with lovely cabin crew.
APT River Cruises & Tours specializes in providing luxury travel experiences through all-inclusive tours, cruises, and rail journeys tailored for Australian travelers. The company offers a diverse range of travel options, including small ship cruises, guided tours, and rail adventures across various global destinations. Customers can explore iconic landscapes in Europe, Asia, Africa, and the Americas, as well as Australia and New Zealand’s unique attractions. The company focuses on creating seamless, comfortable travel experiences that allow guests to immerse themselves in different cultures and environments. APT River Cruises & Tours caters to discerning travelers seeking adventure and relaxation while ensuring high standards of service throughout their journeys. With an emphasis on unforgettable memories, APT's offerings are designed for those looking to discover new destinations with ease and luxury.
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