Wonderful Cruise
Wonderful Cruise, value for money & exceptional Customer Service.

APT River Cruises & Tours specializes in providing luxury travel experiences through all-inclusive tours, cruises, and rail journeys tailored for Australian travelers. The company offers a diverse range of travel options, including small ship cruises, guided tours, and rail adventures across various global destinations. Customers can explore iconic landscapes in Europe, Asia, Africa, and the Americas, as well as Australia and New Zealand’s unique attractions. The company focuses on creating seamless, comfortable travel experiences that allow guests to immerse themselves in different cultures and environments. APT River Cruises & Tours caters to discerning travelers seeking adventure and relaxation while ensuring high standards of service throughout their journeys. With an emphasis on unforgettable memories, APT's offerings are designed for those looking to discover new destinations with ease and luxury.
Reviewers consistently praise APT River Cruises & Tours for their excellent service and high-quality cruises. Many highlight the first-class organization and the dedication of staff, such as Rachel Mack and tour directors like Roneil and Spencer Scott, who go above and beyond to enhance the travel experience.
The boats are described as fabulous and well-maintained, with excellent food and informative itineraries that showcase beautiful destinations. However, some customers express disappointment regarding the limited bar hours and the need to switch ships due to low water levels, which affected their overall experience. Despite these minor complaints, the majority of feedback reflects a strong satisfaction with the overall cruise experience. Overall, APT River Cruises & Tours receives a positive sentiment from its customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 999 | 100% | -0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.3 | 9 |
| Sep 24 | 4.3 | 11 |
| Oct 24 | 4.1 | 22 |
| Nov 24 | 5.0 | 9 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 8 |
| Feb 25 | 4.8 | 4 |
| Mar 25 | 4.8 | 27 |
| Apr 25 | 4.9 | 23 |
| May 25 | 4.5 | 62 |
| Jun 25 | 4.4 | 78 |
| Jul 25 | 4.6 | 25 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I had many questions and requirements which she dealt with in a friendly, helpful manner whilst remaining professiona...”
“A cruise "on the cheap"”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cruise Lines.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.1 out of 5 (good) | +3% | 999 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 3.0 out of 5 (fair) | — | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 |
Bottom line: APT River Cruises & Tours is #4 of 5 on overall rating in this group. On value, Alfa Travel scores higher (4.6 vs 4.1).
500 reviews of APT River Cruises & Tours. Filter by what matters to you.
Wonderful Cruise, value for money & exceptional Customer Service.
Well organised friendly experience
Friendly staff and very efficient. Tours were great with interesting guides. The only negative was that we would have liked to see more of the river Danube by cruising during the day.
All of the staff on the ship were very hardworking and extremely polite and helpful.The food was superb and the trips were well planned and run by very good guides.
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Whole experience was enjoyable apart from the initial arrival at the airport and the near two hour wait for the coach transfer to the ship. Once on-board the staff could not have been any more friendly day to day. The food was generally very nice and always piping hot. The excursions were okay but it is difficult to see how they could be much better. Really enjoyed the cruise.
Fab accommodation excellent staff and attention to detail at all times.
Everything from accommodation, food, outings, all facilities om the boat were extremely well organised. Talk each evening and being introduced to all members of staff was a good touch. Felt comfortable and safe,knowing I could reach a member of staff quickly and easily.
Mostly well organised Lovely and very helpful staff
Our first river cruise and couldn't fault it. Cabin,crew,service and food all excellent. Every stop was superbly organised with optional guided tours. All tour guides spoke fluent English and were really knowledgable. Visited some wonderful places on and around the Danube and would thoroughly recommend.
All staff involved were excellent. Really enjoyed the on board entertainment as well as the included excursions. Of particular merit was the restaurant where a good range of food was on offer and presented to the highest standard. The cruise director provided really useful information prior to all on shore visits where every tour guide was a wealth of knowledge.
This was my first river cruise and it lived up to every bit of my expectations. Everything was catered for, excellent accommodation, food amazing on shore excursions and all made memorable by the wonderful staff both onboard and on shore. I loved the fact that consideration had been given to less mobile passengers with the option to select the gentle walking tours still taking in the same city sights.
Staff efficient and friendly and very knowledgeable
All the staff ,without exception, were really friendly and helpful The tours were well organised with excellent guides. Food was lovely and local wines exceptional Much to see and do
Everything was fantastic Organisation was first class, food amazing, staff wonderful and the entertainment with Noel & Sophia and cruise director brilliant The excursions were good and can’t fault anything but one wee thing the fitness room was not brilliant Tried the machines but they didn’t seem to work with no instructions.we will definitely be travelling with you again and recommend to all my friends 👍
The package was very well organised with every small detail taken care of. Such as, the luggage being taken from the rooms into the coach back into the rooms at the next stop & this continued throughout the tour which provided for a stress free trip. Likewise with hotel rooms which were ready with the room keys as soon as we stepped off the coach into the hotel on each stop over. Fantastic service. Our tour guide Benjamin was absolutely fabulous & not only organised every detail but was very funny, informative & made the whole trip exciting & feel fresh every day. He is an absolute star in the APT camp & without him the trip would not have been the same. Our coach driver Darren also needs mentioning as every day he drove he made you feel very safe & relaxed due to his great careful & considered driving, a very experienced driver. So glad we booked this trip & loved every day of it. Many thanks to all the APT staff putting this one together 10/10 from us.
We booked the Reflections of the Rockies and Alaska Cruise with APT Tours which we would recommend. There were many highlights to our holiday particularly on the Canadian part helped by our tour guide, Meghan who was brilliant. Everything was well explained and any questions were dealt with quickly and professionally. She went above and beyond to ensure our comfort and that our itinerary throughout the journey was the best it could be. Well done Meghan. The Rocky Mountaineer lived up to our expectations where the staff were very knowledgeable, entertaining and professional. Our cruise to Alaska, was superb. Travel Marvel reps were again very professional and friendly. We have not stopped talking about our Canada / Alaska holiday since returning home.
APT River Cruises & Tours specializes in providing luxury travel experiences through all-inclusive tours, cruises, and rail journeys tailored for Australian travelers. The company offers a diverse range of travel options, including small ship cruises, guided tours, and rail adventures across various global destinations. Customers can explore iconic landscapes in Europe, Asia, Africa, and the Americas, as well as Australia and New Zealand’s unique attractions. The company focuses on creating seamless, comfortable travel experiences that allow guests to immerse themselves in different cultures and environments. APT River Cruises & Tours caters to discerning travelers seeking adventure and relaxation while ensuring high standards of service throughout their journeys. With an emphasis on unforgettable memories, APT's offerings are designed for those looking to discover new destinations with ease and luxury.
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