Lovely boat and comfortable
Lovely boat and comfortable. Excursions too expensive. Wonderful staff and crew and service.

APT River Cruises & Tours specializes in providing luxury travel experiences through all-inclusive tours, cruises, and rail journeys tailored for Australian travelers. The company offers a diverse range of travel options, including small ship cruises, guided tours, and rail adventures across various global destinations. Customers can explore iconic landscapes in Europe, Asia, Africa, and the Americas, as well as Australia and New Zealand’s unique attractions. The company focuses on creating seamless, comfortable travel experiences that allow guests to immerse themselves in different cultures and environments. APT River Cruises & Tours caters to discerning travelers seeking adventure and relaxation while ensuring high standards of service throughout their journeys. With an emphasis on unforgettable memories, APT's offerings are designed for those looking to discover new destinations with ease and luxury.
Reviewers consistently praise APT River Cruises & Tours for their excellent service and high-quality cruises. Many highlight the first-class organization and the dedication of staff, such as Rachel Mack and tour directors like Roneil and Spencer Scott, who go above and beyond to enhance the travel experience.
The boats are described as fabulous and well-maintained, with excellent food and informative itineraries that showcase beautiful destinations. However, some customers express disappointment regarding the limited bar hours and the need to switch ships due to low water levels, which affected their overall experience. Despite these minor complaints, the majority of feedback reflects a strong satisfaction with the overall cruise experience. Overall, APT River Cruises & Tours receives a positive sentiment from its customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 999 | 100% | -0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.3 | 9 |
| Sep 24 | 4.3 | 11 |
| Oct 24 | 4.1 | 22 |
| Nov 24 | 5.0 | 9 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 8 |
| Feb 25 | 4.8 | 4 |
| Mar 25 | 4.8 | 27 |
| Apr 25 | 4.9 | 23 |
| May 25 | 4.5 | 62 |
| Jun 25 | 4.4 | 78 |
| Jul 25 | 4.6 | 25 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I had many questions and requirements which she dealt with in a friendly, helpful manner whilst remaining professiona...”
“A cruise "on the cheap"”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cruise Lines.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.1 out of 5 (good) | +3% | 999 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 3.0 out of 5 (fair) | — | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 |
Bottom line: APT River Cruises & Tours is #4 of 5 on overall rating in this group. On value, Alfa Travel scores higher (4.6 vs 4.1).
500 reviews of APT River Cruises & Tours. Filter by what matters to you.
Lovely boat and comfortable. Excursions too expensive. Wonderful staff and crew and service.
The itinerary was ideal with plenty to see and do in the different towns and cities. Crew onboard were very friendly and helpful at all times. The cabin itself was an ideal size and the public areas were well decorated and clean. Food choices were fine, but vegetarian choices could have been better. Otherwise a good company to travel with giving value for money.
The local guides were excellent, their knowledge definitely contributed to our enjoyment of the holiday.
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The way it was organised and the excellent driver and guide we had. Peter and Julianne were both wonderful. Kept us entertained and informed for the whole trip. Some parts of the trip meant covering long distances but a comfortable coach and good company made it easier.
It certainly is a holiday as described in the title, Quest of the Senses. Fabulous experiences, great food and the CGH Earth Experience Hotels were fantastic. Taj hotels nowhere near the standard of the CGH hotels. Brilliant tour director who was local and flexible. Good vehicle and the bonus was that there were only three of us on the tour.
River Cruise from Vietnam to Cambodia All aspects of holiday were as stated beforehand and were very well organised and delivered to a high standard. All staff, particularly the tour guides, were very friendly and professional. The only aspect which we feel could be improved is the scheduling of tours. We felt there were too many tours and little 'down time'. Silver and copperware workshop was not interesting for us.
A very well organised and extensive coach tour of the South and North Islands of New Zealand. A good itinerary staying at well appointed hotels and providing a choice of optional activities. Not all the Freedom of Choice activities though were of equal interest or value - a point which was only clear after the event. We made good choices but some others in the group were disappointed. This is something for APT to consider. Be prepared for early starts and some long coach journeys but well worthwhile to see the stunning scenery and enjoy the good food and wine.
The tours were of a good standard. Guides were informative. The boat was very clean and all members were very attentive particularly when it came to health and hygiene
Anton was able to answer all of our questions and so enable us to come to a decision
A comprehensive tour well organised and all but met expectations
The mooring in Porto was a long way from the centre of the city which was disappointing. All visits required coach journeys, in one case about 2 hours each way. In fairness the use of coaches is a feature of any Douro cruise. On the plus side the staff, food and ship were excellent. The allocation of customers to coaches was particularly good with one of the three coaches nominated for slow walkers and coloured cards used to ensure equal numbers in each coach. Of particular note was the ability to drop off suitcases before the scheduled boarding time and have a light lunch. At the end of the cruise although we had to vacate the cabin by 9.00am we were able to stay on board until 2.00pm and have a light lunch.
The tour and cruise were excellent, but although Celine our tour manager for the Reflections of the Rockies tour was delightful, she seemed rather disorganised and her directions were often confused and difficult to understand. In contrast, Stephanie, who was responsible for Cruise Liaison on the Inside Passage Cruise was very efficient and gave very clear briefings.
Excellent Cruise Director Good trip Great Company Good Food Spoilt when our luggage went missing on arrival.
Lovely staff. Great entertainment. Super itinerary
RIVER JOURNEY EXCELLENT. FOOD VERY GOOD BUT NOT A LOT OF CHOICES. ON BOARD ENTERTAINMENT VERY GOOD BUT SOME EXTERNAL ENTERTAINMENT BROUGHT ON BOARD WOULD HAVE BEEN NICE. DRINKS VERY REASONABLE BUT RAN OUT OF MY BEER AFTER A FEW DAYS AND THEN AGAIN AFTER THEY HAD RE-STOCKED.
The ship and the cruise was great but mu luggage got lost. It would have been helpful if the ship carried a small stock of toothpaste, toothbrushes and deodorant.
Flight arrangements went well on outward trip to Budapest. Excellent reception on ship, food was superb and staff were extremely efficient and helpful in every way. Due to flight disruption coming home the cruise was spoilt. Not enough information was available or help given.
I would have given 5 stars but for a transfer issue that remains unresolved This issue has now been satisfactorily resolved therefore I will increase my star rating to 5
Joined the cruise at Nuremberg for the week's journey to Budapest but the majority of the passengers had been on for a week already cruising from Amsterdam . This meant we ( the 20 newbies) felt a bit like interlopers. Most friendship groups had already formed.
APT River Cruises & Tours specializes in providing luxury travel experiences through all-inclusive tours, cruises, and rail journeys tailored for Australian travelers. The company offers a diverse range of travel options, including small ship cruises, guided tours, and rail adventures across various global destinations. Customers can explore iconic landscapes in Europe, Asia, Africa, and the Americas, as well as Australia and New Zealand’s unique attractions. The company focuses on creating seamless, comfortable travel experiences that allow guests to immerse themselves in different cultures and environments. APT River Cruises & Tours caters to discerning travelers seeking adventure and relaxation while ensuring high standards of service throughout their journeys. With an emphasis on unforgettable memories, APT's offerings are designed for those looking to discover new destinations with ease and luxury.
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