Amazing holiday experience
Lovely boat, great staff and all round super holiday experience.

APT River Cruises & Tours specializes in providing luxury travel experiences through all-inclusive tours, cruises, and rail journeys tailored for Australian travelers. The company offers a diverse range of travel options, including small ship cruises, guided tours, and rail adventures across various global destinations. Customers can explore iconic landscapes in Europe, Asia, Africa, and the Americas, as well as Australia and New Zealand’s unique attractions. The company focuses on creating seamless, comfortable travel experiences that allow guests to immerse themselves in different cultures and environments. APT River Cruises & Tours caters to discerning travelers seeking adventure and relaxation while ensuring high standards of service throughout their journeys. With an emphasis on unforgettable memories, APT's offerings are designed for those looking to discover new destinations with ease and luxury.
Reviewers consistently praise APT River Cruises & Tours for their excellent service and high-quality cruises. Many highlight the first-class organization and the dedication of staff, such as Rachel Mack and tour directors like Roneil and Spencer Scott, who go above and beyond to enhance the travel experience.
The boats are described as fabulous and well-maintained, with excellent food and informative itineraries that showcase beautiful destinations. However, some customers express disappointment regarding the limited bar hours and the need to switch ships due to low water levels, which affected their overall experience. Despite these minor complaints, the majority of feedback reflects a strong satisfaction with the overall cruise experience. Overall, APT River Cruises & Tours receives a positive sentiment from its customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 999 | 100% | -0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.3 | 9 |
| Sep 24 | 4.3 | 11 |
| Oct 24 | 4.1 | 22 |
| Nov 24 | 5.0 | 9 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 8 |
| Feb 25 | 4.8 | 4 |
| Mar 25 | 4.8 | 27 |
| Apr 25 | 4.9 | 23 |
| May 25 | 4.5 | 62 |
| Jun 25 | 4.4 | 78 |
| Jul 25 | 4.6 | 25 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I had many questions and requirements which she dealt with in a friendly, helpful manner whilst remaining professiona...”
“A cruise "on the cheap"”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cruise Lines.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.1 out of 5 (good) | +3% | 999 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 3.0 out of 5 (fair) | — | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 |
Bottom line: APT River Cruises & Tours is #4 of 5 on overall rating in this group. On value, Alfa Travel scores higher (4.6 vs 4.1).
500 reviews of APT River Cruises & Tours. Filter by what matters to you.
Lovely boat, great staff and all round super holiday experience.
Excellent service ,Sophia and James were especially helpful.
We were the only English couple on the River cruise from Amsterdam to Budapest. This was a surprise but we thoroughly enjoyed the company and relaxed nature of the mainly Austrailian Guests. Cruise Director was very knowledgeable and worked exceedingly hard to see that all guests had a great time. Food was amongst the best I have experienced on a cruise holiday and We are both looking forward to our next APT cruise.
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Excellent and clear pre-cruise information received. Travel arrangements precise and carried out to the letter. Ship modern and very user friendly. Food excellent fine dining. Excursions well planned and very informative. The necessity to change ships after 7 days through water shortage in the Danube was carried out efficiently and as advised. Very little impact on the cruise programme
There are many things that went to make this a memorable river cruise. All staff were friendly and smiling all the time. The food choice and quality was superb. The trips away from the boat were excellent and very informative. The only negative point was the transit from Bucharest airport to the boat was affected by traffic delays and in the end we had to go to the boat on the Bulgaria side as the boat had already transited across the river. There was a significant delay across the Friendship bridge and we did not finally board the boat till 21:30. However the crew were very good and we were whisked away for dinner and we picked up our room keys after dinner. Whilst not a good start, the cruise wax still excellent. The BA flight arrived 20 minutes early although there was a delay in getting the luggage. We noticed the BA flight now arrives some two hours latter than schedule a couple of weeks ago. If APT had recognised this we should have gone straight to the Bulgarian point. The driver of the coach spoke no English so all the passengers were in the dark to what was happening.
Appalling weather but you did well to still run the cruise, give us refreshments. We got very, very wet and cold and saw very little but not your fault and thank you for trying!
Booking the cruise was relatively easy, it was only our card provider being vigilant that meant I needed to call APT to confirm payment but whilst I was on the phone they were able to sort out our flights in a helpful and efficient way. Great friendly staff.
The organisation worked well from airport to airport. The staff were excellent always willing to help. The accommodation was very good, comfortable beds good washroom, plenty of storage. The meals were good with big portions at times.
We had a wonderful APT river cruise down the Douro recently. Staff couldn’t be kinder, and the service was excellent The food was of good quality and variety. The rooms and showers kept beautifully clean and tidy. Loved the daily tours and the cruising time on board. We highly recommend this company
My wife and I thoroughly enjoyed our holiday. The boat, crew and catering were first class. We were extremely well looked after. The organisation of the excursions was excellent, as was the tour manager: very helpful I have one complaint. When we were taken to the airport in Bucharest we were dropped off by the minibus driver near the car park and not at the departure gate. A long walk in 33 degree heat was unnecessary and annoying.
Brilliant organisation in terms of outstanding customer-friendly service, accommodations, food, the ships, the itineraries, very relaxing and highly informative trip.
Anton made it all very easy for us to decide to book this holiday. He explained it all in detail, answered all our questions and was very patient and helpful. His personality shone through and made our decision to book this holiday a most enjoyable experience. Thank you, Anton
Everything that had been arranged by APT went very smoothly from the flights to getting to the ship and all the excursions. The crew and staff were very helpful and nothing was too much trouble. The cabins were clean with ample hanging space for clothes. They were serviced at least twice a day. Mealtimes were delightful with ample choice of menus, excellent wine and beverages, and service. We shall certainly consider APT for another river cruise in the future.
Couldn't be faulted. All worked perfectly. Staff were wonderful at all times - efficient, kind, caring, attentive. Catering was superb. We had a wonderful week.
Danube river cruise. Lovely modern cabin with mini fridge, toiletries including shower cap, cotton buds, make up remover pads, hair dryer and dressing gown. Great staff, excellent food with unlimited drinks with meals. Tea, coffee, water and biscuits ready available to self serve. A shout out for Noel, the Entertainer. You were so funny as well as a great singer. Coaches always ready to take you on the guided tours with Informative guides. A thoroughly enjoyable holiday with lots of friendly passengers and good laughs and I would recommend APT, they try their best to make your holiday memorable.
APT River Cruises & Tours specializes in providing luxury travel experiences through all-inclusive tours, cruises, and rail journeys tailored for Australian travelers. The company offers a diverse range of travel options, including small ship cruises, guided tours, and rail adventures across various global destinations. Customers can explore iconic landscapes in Europe, Asia, Africa, and the Americas, as well as Australia and New Zealand’s unique attractions. The company focuses on creating seamless, comfortable travel experiences that allow guests to immerse themselves in different cultures and environments. APT River Cruises & Tours caters to discerning travelers seeking adventure and relaxation while ensuring high standards of service throughout their journeys. With an emphasis on unforgettable memories, APT's offerings are designed for those looking to discover new destinations with ease and luxury.
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