APT River Cruises & Tours specializes in providing luxury travel experiences through all-inclusive tours, cruises, and rail journeys tailored for Australian travelers. The company offers a diverse range of travel options, including small ship cruises, guided tours, and rail adventures across various global destinations. Customers can explore iconic landscapes in Europe, Asia, Africa, and the Americas, as well as Australia and New Zealand’s unique attractions. The company focuses on creating seamless, comfortable travel experiences that allow guests to immerse themselves in different cultures and environments. APT River Cruises & Tours caters to discerning travelers seeking adventure and relaxation while ensuring high standards of service throughout their journeys. With an emphasis on unforgettable memories, APT's offerings are designed for those looking to discover new destinations with ease and luxury.
Reviewers consistently praise APT River Cruises & Tours for their excellent service and high-quality cruises. Many highlight the first-class organization and the dedication of staff, such as Rachel Mack and tour directors like Roneil and Spencer Scott, who go above and beyond to enhance the travel experience.
The boats are described as fabulous and well-maintained, with excellent food and informative itineraries that showcase beautiful destinations. However, some customers express disappointment regarding the limited bar hours and the need to switch ships due to low water levels, which affected their overall experience. Despite these minor complaints, the majority of feedback reflects a strong satisfaction with the overall cruise experience. Overall, APT River Cruises & Tours receives a positive sentiment from its customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 999 | 100% | -0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.3 | 9 |
| Sep 24 | 4.3 | 11 |
| Oct 24 | 4.1 | 22 |
| Nov 24 | 5.0 | 9 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 8 |
| Feb 25 | 4.8 | 4 |
| Mar 25 | 4.8 | 27 |
| Apr 25 | 4.9 | 23 |
| May 25 | 4.5 | 62 |
| Jun 25 | 4.4 | 78 |
| Jul 25 | 4.6 | 25 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I had many questions and requirements which she dealt with in a friendly, helpful manner whilst remaining professiona...”
“A cruise "on the cheap"”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cruise Lines.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.1 out of 5 (good) | +3% | 999 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 3.0 out of 5 (fair) | — | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.5 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 |
Bottom line: APT River Cruises & Tours is #4 of 5 on overall rating in this group. On value, Alfa Travel scores higher (4.6 vs 4.1).
500 reviews of APT River Cruises & Tours. Filter by what matters to you.
All the crew and staff were amazing. Just two things wrong. 1. Us Brits were in a tiny minority and it felt like we were butting in on a 2 week Australian holiday. We were not welcolmed or introduced or told anything. 2. The tour guides gave far too much info. We needed time to stop and stare and maybe have a coffee.
Unfortunately there wasn’t any coffee making facilities in our cabin, being advertised as a luxury cruise I would expect this. I was asked to inform the chef about my dietary needs, which I did first thing, I’m type 2 diabetic, all he offered me was sliced fruit as a dessert! Which turned out to be melon. On our penultimate day a made a remake to our waiter and he produced sugar free ice cream and a sugar free cake, he explained that they keep these for diabetics. Pointless me talking to the chef! However I must compliment the onboard staff they were excellent.
Rocky Mountaineer whale watching glacier bay. Tour guides very helpful and made everything run smoothly
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We were looked after wonderfully after a fall on the 2nd day. Can't fault the care but would have liked more time at the wonderful hotels along the way. Few too many early starts and late arrivals. Staff wonderful.
The best thing about the trip were the other passengers. Everyone mixed well and wanted the trip to be a success. From a personal point of view the one thing that spoilt my view of the trip was the "tour manager" who was continualy talking and putting her views out whether you wanted them or not, also additional side trips were being pushed all the time. Being off an older nature my wife and I were not pushed to take these trips but the others were which spoilt the whole ambience of the trip.
While we enjoyed our holiday, there were a few issues that could be improved upon. Firstly, it was extremely disappointing to find coins and wooden cutlery in the cabin drawers. It felt as though the previous occupants belongings hadn't been removed and no cleaning had been done. I started my cruise by using dampened tissues to clean drawers which were dusty. Secondly, food was not good for first two nights but did improve considerably on the third day. The restaurant staff were excellent and did their best to make sure everything was perfect.
Excellent staff and crew, ship very comfortable and very well maintained. Rooms excellent. Visited places we would not normally have been.
Very friendly and helpful. Cabins were great. All staff courteous and efficient
Staff were great. Tours were good. Food was fabulous. Even better if ….Quality of bed sheets was improved and there was live entertainment every evening.
Wonderful cruise with lots of opportunities to relax and to learn about Croatia. Local guides were excellent giving insight into the complex history of Croatia . Disappointed with the tour director who was unhelpful with lost luggage, he didn’t give us the information about pick ups to the airport. The crew were helpful and courteous to everyone.
Lovely cruise on the Princess Eleganza. Wonderful staff, accommodating and fun. Got a little rough on the sea around Dubrovnik but the Captain did his best to make it as smooth as possible. Informative walking tours, heavily historic-would have enjoyed cultural stories and perhaps some botanical references, especially re the beautiful smelling trees.
Good route to fabulous locations with a great crew and captain. However the boat and particularly the cabins are very tired and resulted in a less than wonderful experience. I experienced a challenge as my luggage didn’t arrive with me at the airport. I was a little disappointed by the lack of concern or support offered by the Cruise Director. Sadly in all I question if it was value for money.
Tour director Roland very informative. The excursion guide were really good giving plenty of information but not overdoing it. Delicious food,pleasant staff. All in all a great experience
We loved the tour. The boat, cabins, tour director, crew and local guides were excellent. The drinks were generous but when compared to our last Travel Marvel trip, the choice and taste of food on this tour was a disappointment.
The friendly crew. The cleanliness of the ship. The quick response to queries. The wonderful friendships made during the cruise.
Comfortable ship, friendly and professional staff. Tour sizes for off-boat excursions far too large. it made it hard to inter-act with the guides, ask questions, etc.
Staff were excellent. The condition of the boat was excellent. The itinerary was what we required.
Good quality cabin and ship. Staff friendly and helpful. Tours good, some a little rushed. Staff went beyond the call of duty. Food generally ok, but a bit bland. Breakfast needs improving, more variety and wholesome. Some elements over cooked I.e. sausages, shame no variation of food in irish bar, supper bit fatty for later in the evening, some cheese and biscuits would be better. Reasonably good value for money.
Transport to, from and during the trip worked well. Cruise itinerary interesting, ship was clean and well maintained and cabin very good. Food was a bit restricted although dairy-free requirements were met without complaint unlike many other river cruises wew have been on. A few different on-board activities would have been good, especially at night.
We were disappointed with the layout of our cabin on the Travelmarvel Vega. The door of the shower/toilet was too close to the bed. This caused disturbance to ones partner with the light shinning out across the cabin when the door was opened and the excessive noise of the flushing system, which not only woke up the occupant plus others in the surrounding cabins. The water in the wash basin could not be contained as the plug was fixed open. When moored, we could not see out of our windows, as we had other ships moored up alongside us on both sides. Chairs in the Dining Room were very uncomfortable and offered no support to our backs. The instructions to operate the safe in our cabin was very misleading. On the plus side..... The staff were marvellous. Friendly and efficient. Especially our cabin steward, waitress and Tour Manager. The tours were well organised with very knowledgeable guides The food was very good and plentiful, and the entertainment was very good.
APT River Cruises & Tours specializes in providing luxury travel experiences through all-inclusive tours, cruises, and rail journeys tailored for Australian travelers. The company offers a diverse range of travel options, including small ship cruises, guided tours, and rail adventures across various global destinations. Customers can explore iconic landscapes in Europe, Asia, Africa, and the Americas, as well as Australia and New Zealand’s unique attractions. The company focuses on creating seamless, comfortable travel experiences that allow guests to immerse themselves in different cultures and environments. APT River Cruises & Tours caters to discerning travelers seeking adventure and relaxation while ensuring high standards of service throughout their journeys. With an emphasis on unforgettable memories, APT's offerings are designed for those looking to discover new destinations with ease and luxury.
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